Bookatrekking.com Reviews 

2,080
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process and the excellent organization of logistics, which made their adventures stress-free. Many found the provided app to be incredibly helpful for navigation, offering useful information, GPX maps, and packing lists that ensured preparedness. People also appreciated the stunning locations and the overall high quality of service, with many noting the attentive support and brilliant communication throughout their trips. However, some customers also noted inconsistencies with the app's accuracy regarding distances, elevation, time estimates, or route descriptions, sometimes differing from local signs. A few people mentioned that certain treks were unexpectedly difficult or that information about the physical challenge was not always clear. Additionally, there were occasional remarks about specific accommodation details, such as room types or locations, and challenges with public transport to and from starting points.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the booking process simple and the... See more

Service

Reviewers mention positive feedback about service, highlighting that the trip organization was very well done... See more

Application

Users describe positive interactions with the app, praising its ease of use for booking and navigation, with... See more

Location

Consumers find location to be positive, with many reviewers describing the areas as stunning, beautiful, and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it simple, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great trail lovely huts, pretty easy booking process, but obviously a bit of a mark up compared with booking it myself, I guess that's the cost of convenience. Your app should have graphs with stan... See more

Company replied

Rated 4 out of 5 stars

Great app- including maps, preparation etc.; good response to Qs by email and by phone; all bookings were fine. Fantastic trip overall Areas for potential improvement....information on whether wate... See more

Company replied

Rated 4 out of 5 stars

We really enjoyed the experience in the Dolomites, amazing views, the weather was very kind to us and the Rifugios were fantastic, especially the staff who looked after us! We also enjoyed meeting... See more

Company replied

Rated 5 out of 5 stars

Our adventure was seamless because bookatrekking lined everything up for us. The app was amazing. There was nothing to worry about beyond the physical hiking. All the logistics of accomodations were t... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Bookatrekking.com you’ll find the treks that will make your life unforgettable. Whether you want to discover the Inca Trail or climb the Kilimanjaro, Bookatrekking.com offers a wide and varied range of services. Here, no false promises are made, prices are transparent and every booking is confirmed immediately. Find, compare, book and trek.


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

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580 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer intimacy

The scenery, the distances and the huts are perfect. But the plus Bookatrekking delivers is the customer intimacy. From the app that delivers extra info and reminders. To the support along the way about the weather or if a descent is safe or not.

July 6, 2026
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Reply from Bookatrekking.com

Thanks so much, Bas! It's great to hear the trek lived up to expectations, especially on a route as demanding as this one. The Aosta Valley rewards those who venture into its wilder corners, and we're glad our app and support helped along the way. Mountain conditions can shift quickly at altitude, so it's good to know the extra guidance made a difference. Hope to see you back for another trek soon!

- Bookatrekking.com

Rated 4 out of 5 stars

All reservationz were ok

All reservationz were ok. Very good meal in evray refuges. Navigating with the app was easy. Breakfast must be better in some refuges.

July 6, 2026
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Reply from Bookatrekking.com

Hi Denis,

Thank you for your feedback on the Tour du Mont Blanc! We're glad the reservations went smoothly and that you enjoyed the meals along the way. We appreciate your note about the breakfasts at some refuges. While breakfast quality is managed by each individual hut, we'll make sure to give future trekkers a heads-up so they know what to expect. Hope to see you on the trails again!

- Bookatrekking.com

Rated 5 out of 5 stars

Highly Recommend!

I would book with this company again without hesitation! They were extremely helpful while preparing for the hike and always responded to my emails promptly. The team was thoughtful and kind throughout the whole process.
The accommodations we stayed in were fantastic and had great food. I would highly recommend them to anyone planning a trek in the Dolomites.

July 3, 2026
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Reply from Bookatrekking.com

Jordan, thank you so much for this! We're thrilled to hear the Tre Cime loop lived up to expectations. Those iconic three towers really are something special, aren't they? It sounds like the huts took great care of you along the way. We're glad we could help make your Dolomites adventure smooth from start to finish. Hope to see you on the trails again!

- Bookatrekking.com

Rated 5 out of 5 stars

The nature

The nature, the trails, help from the office: We really enjoyed it all!

July 4, 2026
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Reply from Bookatrekking.com

Thank you for your review! So glad you enjoyed exploring the Albanian Alps! The trail over Valbona Pass is something special, and it sounds like you made the most of your time in both valleys. We're really happy our office team could help make it all come together smoothly for you. Thanks for trekking with us, and hope to see you back on the trails someday!

- Bookatrekking.com

Rated 4 out of 5 stars

Loved the ease of booking

Loved the ease of booking, the packing tips, the hiking naps were so easy to use. I wish the packing lists were more tailored to our hike. It felt like all hikes had the same packing list. We did not need everything in the list. Also, wish I had known we could have booked private rooms at the huts

July 4, 2026
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Reply from Bookatrekking.com

Hi Michelle,

Thanks for the great feedback! We're really glad the booking process and hiking maps worked so well for you on the Dolorama Weg. You're absolutely right about the packing lists. They're designed to cover a range of trekker needs and conditions, but we know that means not everything will apply to everyone. We're looking at how we can improve this going forward. As for private rooms, many huts do offer them (though availability is usually very limited), and we appreciate you pointing this out. We are working on improving this too. Sounds like you had a wonderful time in the Dolomites. Hope to see you on the trails again!

- Bookatrekking.com

Rated 4 out of 5 stars
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Reply from Bookatrekking.com

Hi Sjoerd,

That's exactly what a hut-to-hut trek should be: carefree and full of heart! Hope to see you back in the Alps soon!

- Bookatrekking.com

Rated 4 out of 5 stars

The entire pre-travel information was…

The entire pre-travel information was really super. The app is splendid and the frequent follow-up mails, too. Most of the accommodations were fine - I had thought/hoped more would be physically situated in the heights - instead of having to walk down in the afternoon and then up again next morning. The last place - the Nouveau Grassonet in Argentiere was below standard: no persons were present until 5-5.30 pm - it was not possible to purchase any foods/snacks or drinks at all - and the additional 3 km to walk in the afternoon and next morning, too - were certainly not needed after 8-9 days of long walks. On top came the fact we had to pay 5 euro for a blanket to cover ourselves. The price is not important- but the principle / not having been given the information upfront by you.

June 29, 2026
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Reply from Bookatrekking.com

Hi, Steen! Thank you for your detailed review! We're delighted to hear that you found the pre-trip information, the app, and our communication helpful throughout your adventure.

We're sorry to hear that your stay at Gîte Le Nouveau Grassonnet did not meet your expectations. We appreciate you pointing out both the location and the practical aspects of your stay. We have since updated our travel information to clearly mention that a sleeping bag is required or that a duvet can be rented at the hut for €5, so future hikers know what to expect before they arrive.

Thank you as well for your comments about the itinerary and accommodation locations. Feedback like yours helps us continue refining our trips and setting the right expectations for future trekkers.

–Bookatrekking.com

Rated 5 out of 5 stars

I’m really grateful to the company for…

I’m really grateful to the company for making an unforgettable experience possible. The app worked beautifully offline, and the huts were magical. The packing list and weather information were also very valuable.

We were much slower than the time estimates for the hikes, so assume the time estimates are for fit, motivated, experienced trekkers. With our two kids we took twice the time, due to lots of breaks.

The only challenge was that the buses to and from the starting point were less frequent than I anticipated, and next time I’ll do more research ahead of time about that.

July 3, 2026
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Reply from Bookatrekking.com

Hi Elisabeth! What a wonderful review to read. We're so glad the app and packing list made the trek smoother for you, and that your family got to experience the magic of staying in alpine huts like the Klausner Hütte. You're absolutely right about the time estimates, they're calculated for adult hikers without children, so it makes perfect sense that it took you twice as long with your two kids (and all those snack breaks are half the fun anyway!). Thanks for the helpful feedback about the bus connections too, we will make sure to point this out for future trekkers. We're thrilled this became such a memorable adventure for your family. Hope to see you all back in the mountains again someday!

- Bookatrekking.com

Rated 5 out of 5 stars

Unforgettable adventure

From the first moment we connected with Bookatrekking until the end of our journey, your team was amazing.

The service was highly professional, and your responses were always quick and helpful. The trek was very well planned, the application worked perfectly, and the orientation process was clear and easy to follow.

I will definitely recommend your services to my friends, and I look forward to booking my future treks with you as well.

Thank you very much for everything. It was a wonderful experience and a pleasure to work with your team.

July 4, 2026
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Reply from Bookatrekking.com

Hi Dmitri,

Well done on tapping into one of Europe's best-kept secrets! The Sarntal Alps are a quiet gem, and those wide-open ridgelines with views stretching all the way to the Dolomites are something special. It sounds like everything came together beautifully for you and your group, and we're thrilled the planning process felt smooth from start to finish. We'd love to welcome you back for another trek, there are plenty more alpine corners waiting to be explored!

– Bookatrekking.com

Rated 5 out of 5 stars

I am so glad I used Bookatrekking to organise my TMB trek

I am so glad I used Bookatrekking to organise the logistics of my TMB trek. I was anxious before I started the trek, thinking I should have booked on a guided tour so that I would be walking with an experienced guide who knew the trail and the accommodations well, and that I would be in a group rather than walking as an individual. Bookatrekking were very proactive leading up to the trip, sending out videos on all aspects of the trek, with updates on packing lists, good weather apps, and how to deal with unfavourable conditions. Their app is excellent and its navigation feature is brilliant. Cannot get lost ! The trek would have to be one of the most social and friendly walks you can do anywhere. There are so many people from all over the world who are there to enjoy the beauty and splendour of the alps. So never felt alone. I spoke with some people who spent over a day trying to book refuges, and who had to reroute their trek to fit in with their accommodations. So I cannot rate Bookatrekking highly enough.

July 4, 2026
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Reply from Bookatrekking.com

Hi Jim,

What a brilliant review to read! We're so pleased our pre-trip support and navigation app helped ease those nerves and gave you the confidence to tackle the TMB independently. You're absolutely right about the social side of this trek, the mix of people from all corners of the world, all there for the same stunning scenery around Mont Blanc, really does make it something special. Sounds like you had the full experience, from the French valleys to the Italian rifugios and those sweeping alpine views. Well done on completing the full circuit, Jim. Hope to see you on the trails again!

- Bookatrekking.com

Rated 5 out of 5 stars

Amazing Dolomites trek!

We had an amazing trek in the Dolomites! Each day on the trails offered new landscapes and (fun) challenges, and the huts were all unique with extremely kind and knowledgeable staff. The navigation on the Bookatrekking app was easy to use and stress-free. I would happily book another trek through Bookatrekking. Thank you!

July 3, 2026
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Reply from Bookatrekking.com

Lauren, so glad you loved the Alta Via della Marmotta! It's one of those Dolomites treks that stays wonderfully wild and uncrowded, and Rifugio Chiggiato's setting always leaves people speechless. Sounds like you had the full package: stunning landscapes, warm hospitality, and smooth navigation with the app. Thanks for trusting us with your adventure. Hope to see you on the trails again!

- Bookatrekking.com

Rated 4 out of 5 stars

Great service and fantastic trip

Great service and fantastic trip. Would have been great to have all rifugios & water sources detailed in itinerary to make planning each day a little easier. Tricky to see on provided map, had to use additional sources to verify.

July 3, 2026
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Reply from Bookatrekking.com

Thank you for your wonderful review, Anna! We're delighted to hear that you had a fantastic trip and were happy with our service.

We also appreciate your suggestion. Including a more detailed overview of rifugios and water sources along each stage is something we've discussed internally, and feedback like yours reinforces how valuable this would be for hikers planning their days. Thank you for taking the time to share your experience.

–Bookatrekking.com

Rated 5 out of 5 stars

All in one place and accessible offline

The Application is very detailed and helpful. All is in one place and accessible without internet. Zero difficulties with accommodations. Communications with Bookatrekking team [required once for change enquiry] was super smooth and clear.
All ready looking at my next adventure. love this format - thank you

June 20, 2026
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Reply from Bookatrekking.com

Hi Virginie, thank you for this lovely review! We're so pleased the app made your Alta Via 1 journey smoother. Having everything offline and in one place really does make a difference when you're up in the Dolomites, moving between rifugios. It's great to hear the accommodation bookings went seamlessly and that our team could help you out quickly when needed. We'd love to welcome you back for your next adventure. Safe travels!

- Bookatrekking.com

Rated 5 out of 5 stars

Stellar experience

I’m very pleased with every part of the process, from booking to the actual hike. The accommodations and services that were provided were excellent! I’ve already recommended you to other hikers!

June 28, 2026
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Reply from Bookatrekking.com

Thank you, John! We're thrilled to hear the Tour du Mont Blanc lived up to expectations. Circling the massif through France, Italy and Switzerland is quite the adventure, and those alpine refuges along the way really do bring trekkers together over good food and stories. We appreciate you spreading the word to fellow hikers. Hope to see you on the trails again!

- Bookatrekking.com

Rated 5 out of 5 stars

We had a wonderful trip to the Adlerweg…

We had a wonderful trip to the Adlerweg in Austria. Communications with Bookatrekking with easy and clear. And all arrangements were very straightforward, requiring minimal work on our part.
While the map app was super, super helpful, we would have appreciated more detail about the trek itself. The very brief sentence/paragraph descriptions didn't really capture the different stages well. And there were a couple of sections of the hike that were unexpectedly difficult - perhaps better paths had been recently disrupted by eroding rocks? Overall though, a fabulous time, and we would book with you again.

July 1, 2026
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Reply from Bookatrekking.com

Thank you for your thoughtful review, Heidi! We're delighted to hear that you had such a wonderful time on the Adlerweg and that our communication and organization made your trip easy and stress-free.

We also appreciate your constructive feedback. We'll continue refining our stage descriptions to give hikers a better idea of what to expect each day. As for the more challenging sections, mountain trails can change over time due to erosion and other natural conditions, and we'll review those parts of the route to ensure our information remains as accurate as possible.

It means a lot to hear that you would book with us again. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Great travel app

Accurate map, user friendly app

July 2, 2026
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Reply from Bookatrekking.com

Thank you for your review, Tea! We're delighted to hear that you found the app easy to use and that the maps helped you navigate the Alta Via 2 with confidence. We hope you had an unforgettable time in the Dolomites.

–Bookatrekking.com

Rated 5 out of 5 stars

Easy booking process and great…

Easy booking process and great communication

July 2, 2026
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Reply from Bookatrekking.com

Thank you for your kind review, Lisette! We're delighted to hear that booking your Dachstein Rundwanderweg was easy and that you were happy with our communication throughout the process. We hope you had a wonderful time exploring this beautiful part of the Alps.

–Bookatrekking.com

Rated 4 out of 5 stars

The scenery was beautiful

The scenery was beautiful. Some of the refugi’s had challenging aspects- the soap containers to wash your hands ran out of soap, to few toliets (2 for 50 people in the morning isnt enough) Refugi del Estany Llong stood out. There are too many beds hence people for the site. Dinner was awkward with them sitting late arrivals with folks who were on time at a crowed table, the packs are tightly hung so it is difficult to get into them, the lunch was 3 tortillas one with nutella, one with a slice of salami and one with slice of cheese. No condiments or flavor. The other picnics were much better some great.

June 30, 2026
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Reply from Bookatrekking.com

Thank you for taking the time to share your experience, Mary. We're pleased to hear that you enjoyed the beautiful scenery throughout your trek.

Some huts are located in very remote spots, with the practical challenges that come with that. Still, we understand that these details can have a real impact on the experience. We appreciate your comments, as they help us set clearer expectations for future trekkers.

See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Definitely worth using Bookatrekking

Definitely worth using Bookatrekking. Everything went exactly as planned and described, the navigation app was totally reliable, and the hikes were really spectacular. There are some topics specific to each refugio that would be helpful to know more about in advance, but are not included in Bookatrekking's materials. For example, it turned out we did not need to bring shower shoes, Hüttenschuhe (all the refugi provided Crocs for guests to use), or water filtration/purification solutions for any of our 3 refugi. So Bookatrekking's packing advice was safe and conservative in general, but could be improved by being more accurate for specific treks.

June 29, 2026
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Reply from Bookatrekking.com

Thank you for your wonderful review, Alan! We're delighted to hear that everything went exactly as planned and that the app helped you enjoy your trek with confidence.

We also really appreciate your constructive feedback. We aim to provide packing advice that prepares hikers for a wide range of situations, but you make a good point that certain recommendations can be more specific to individual treks and rifugios. We'll continue refining our travel information to make it as practical and relevant as possible.

Thank you again for taking the time to share your experience, and we hope to welcome you on another adventure soon!

–Bookatrekking.com

Rated 5 out of 5 stars

Brenta (dolomite) 4 day hut to hut trek…

Brenta (dolomite) 4 day hut to hut trek was the fantastic - all accommodation, breakfast and dinner sorted by them so no organising with each refugia (totally possible to do this yourself if you have the time/energy, we were a busy unorganised group :-) ) all super easy, stunning trails good difficulty, huts for lunch en route, easy app for nav and prep. The Italian food was gorgeous, unexpected range of choices for secluded mountain huts! It was so lovely to hang out with everyone else in the refugia, many doing the same routes.
Also - Brenta is so dramatic and more off the beaten path, less insta/tiktok than other areas of the dolomites that have surged in popularity.

Bloody amazing. 10/10

June 23, 2026
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Reply from Bookatrekking.com

Thank you for such an enthusiastic review! We're thrilled to hear that you had such an amazing time exploring the Brenta Dolomites and that we could take care of the logistics so you could simply enjoy the adventure.

It's great to hear you appreciated not only the spectacular scenery, but also the atmosphere in the rifugios and the authentic mountain hospitality. We couldn't agree more: the Brenta is a truly special corner of the Dolomites, offering an incredible alpine experience away from the busiest trails.

Thanks again for the 10/10! We hope to help you plan your next mountain adventure soon!

–Bookatrekking.com

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