Bookatrekking.com Reviews 

Great app, good information ahead of the actual track.

Have had a horrible experience dealing with this firm. I cancelled my two bookings on 1st of June and still not received refunds despite several phone calls and emails. The customer service experience is terrible. I have list 1170 euros now and I feel so bitter. Please don’t approach them as they are happy accepting your money but terrible at returning it if you cancel due to change in personal circumstances. Just awful!

Very helpful in the booking process, but the final confirmation was very late. Beautyful area to hike in, stunning views. The last hotel we stayed in was close to the main road and far from any place to eat dinner, not what we needed after a long hike. Lack of dinner options was also the case for the second accomodation, but that was a lovely place to stay. We also loved Rifugio San Pietro. The tracks were mainly well kept, but there was a tree blocking the path the first day, and some parts were full of brambles and stinging nettles on both sides. There were also inconsistencies between the app and the road signs, a bit confusing. Since our hike was so "urban", we would have loved to have luggage transport. Otherwise it was a great experience!

My friend and I booked the BEGINNER KESCH TREK from June 21-23. This trek is described as "Gentle alpine trails for first-time multi-day hikers". We communicated with the company and they assured us that this trek was appropriate for experienced hikers seeking a first hut-to-hut experience. We ran into trouble on our very first day - soft, deep snow at high altitude prevented us from reaching our first hut, forcing us to cancel the entire trip. We got stuck several times into knee-deep snow in the T3 section of the hike and had to be rescued and guided back down to the Fluela pass by two hikers who were coming (sliding!) down the mountain. They advised us not to keep going as conditions were even worse ahead. The company never told us about possible deep snow. All of this could have been avoided as there are other approaches to the hut . The company did not refund us our trip and did not seem concerned about our ordeal. THIS IS NOT A HIKE FOR BEGINNERS. Be sure to seek advice from locals before hiking to understand conditions and possible alternative routes.

amazing trekking, everything was taken care of. The app worked fantastic, also offline, for our route, to see the elevation, and for packing lists or other instruction. Will be booking through bookatrekking again!

I'd do it again. Best vacation ever! User friendly, huts were great, no issues at all!

We booked the Alta via del Granito as fit, experienced hikers. The description did not note the significant portions of areas where there were exposed sections and rock scrambling. This is a difficult hike which should only be attempted by people with alpine experience. Additionally, the hike is listed as in the Dolomites. On the first day of the trip the staff at the Refugio’s noted that the trek was not in the Dolomites region. This should be noted on the website explicitly. The Refugio’s were welcoming and comfortable. The Book a Trekking staff were responsive to queries.

Easy booking process, trickier for harder groups - accommodation level varies wildly.

Overall my husband and I had an amazing time on the 3-day Picos de Europa trek. Bookatrekking was easy to use, the app helped us pack the correct gear, and the navigation feature was pretty good. We had never hiked in this area so it was very helpful to have the hikes already planned and accommodations booked. The Refugio Urriellu was so charming and we met interesting people from all over, and the Fuente Dé hotel was gorgeous and the indulgence so welcome after a very hard day of hiking. It was only about 6 hours of hiking per day which was good pacing for us. My husband especially and I are fairly experienced hikers and even for us there is a section on the second day between the Refugio Urriellu and Fuente De that was very exposed and scary, we went in mid June and there was a significant amount of snow on trail still and requires micro spikes or crampons to go. The trek recommends taking the left hand trail instead of the steeper, but more commonly traveled right hand trail - the left hand trail is slightly more gradual but still very steep and exposed and requires careful footing and is slow going. It is worth mentioning that we were the only hikers who took the left hand trail while many were going up the right hand trail - it is not well marked so we had to check the navigation constantly and were often not sure we were on trail. I'm sure it is probably easier when there is no snow on trail later in season. Apart from the two hours spent on this small part of day 2, the trails were well marked and the views absolutely spectacular. We are so glad we did it and would highly recommend Bookatrekking and this particular hike for experienced hikers.

Friendly accommodations

The Dolomites were amazing. Staying in rifugios was new to me. I wasn’t expecting so much comfort and history. The itinerary was perfect. We managed to experience so much over three days. The most magical hiking was actually on the final day, where we went through a high pass and down into Passo Gardena.

We had a marvelous trip trekking in the Julian Alps. However our last day of trekking led us to the top of a ski lift to ride the gondola down. The gondola was closed and this created quite a struggle to try to figure out how we would get back to our hotel. We fortunately were able to locate cable car for 40 euro to take us down. We added an extra mile and a half to our trip. It is very important to list closing times of the gondolas in the app. The gondola closed at 3 and we weren’t aware of this.

Otherwise we had a lovely trip and the hut hosts were delightful.

We really enjoyed the experience in the Dolomites, amazing views, the weather was very kind to us and the Rifugios were fantastic, especially the staff who looked after us!
We also enjoyed meeting all the fellow trekkers with there own stories to tell.
We found the route difficult but doable, although this was due to our lack of fitness.
We are already looking forward to trekking again and want to come back to Italy to see more of this wonderful country.

Very easy to navigate. Great accomodation.

The trekking.com is great for communication through out the period from booking to returning from the trip and most important also teamed up with a great local company which is called Alpaca Expédition, over all superb, helping and responding to any reasonable request, So pleased for booking through this company and I have already recommended it to all my friends and would do to my Rambler group, the local company at my request organise my hôtel accommodation, tour of the city Cusco, hyking Rainbow mountain and Red valley, I must also mention during few days trekking Inca trail, the guides were very good, knowledgeable about history of Inca civilisation, the chef made very tasty meals every day, altogether excellent trip, thank you

From June 5th to June 12th, we completed the Northern Circuit trek on Mount Kilimanjaro, and what an incredible adventure it was! A huge part of this success was thanks to the amazing team: Ray, Jimmy, Mr. Jambo, Baikiri, Ajugu, Frank, Esta, Isa, Wilson, Shaggy, and Gladison.

Thanks to their enthusiasm, patience, professionalism, and outstanding expertise, we not only enjoyed every single day of the trek but also successfully reached Uhuru Peak. No question was too much, and no challenge was too great. They continuously motivated us, took exceptional care of us, and created a fantastic atmosphere throughout the journey.

Their motto quickly became our motto: “One Team, One Dream!” And of course, we were often encouraged with the legendary phrase: “Easy peasy, lemon squeezy!” 😄

This trek is an experience we will never forget. The team made it so much more than just climbing a mountain; it became an extraordinary journey filled with fun, teamwork, determination, and unforgettable memories.

We wholeheartedly recommend this team to anyone planning to climb Kilimanjaro. With them by your side, you are in the very best hands.

Bookatrekking took care of all the logistics and details so we could just enjoy our hike! The luggage transfer and hotel reservations were all perfect, the map and directions were flawless, and the price was reasonable. We'll definitely use Bookatrekking for future adventures!

I had a great experience working with Alpine Ramble. Dil took care of all the arrangements and was always available if there were any questions/concerns. I was never stressed during my time in Nepal, even when plans changed due to the weather. The Everest Base Camp trek, with helicopter return, was absolutely fabulous. I had a highly experienced guide, in Laxman, and a good porter as well, in Santa. The trek exceeded expectations and we made it to Base Camp on time and in good shape. I'd highly recommend Alpine Ramble for any trekking adventures in the area.

Very well organized from your side. Nice walk.

Everything was so well organized! Some of the hotels even offered free breakfast which was a lovely surprise. The App is very helpful as well! Sometimes the hotels were not located directly in the center of the towns but local taxis can easily be organized and are affordable. The offline navigation map worked very nicely and made me feel very safe on the trail. Make sure to always check & compare your app route with the local signs as the app can be sometimes show you a different route. Stay safe!