Book Authors Hub Reviews 

16
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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

16 reviews

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3.2

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(16)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

They dealt with me quite professionally

Working with Book Authors Hub to publish my book on KDP was a genuinely smooth experience from start to finish. I was nervous about the technical side of things, but they handled everything with professionalism. They explained each step and never made me feel rushed. It honestly felt easier than I ever expected, and seeing my book available to readers was a proud moment. I'm so grateful for their support and would happily recommend them to any author, first-timer or not.

August 3, 2026
Unprompted review
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Rated 1 out of 5 stars

They lie they took my money in July 2024

They were publishing a book for me and insisted I should fund an event in Syracuse new York ,. A Library assoociation event and I needed to purchase 200 books and he promised me I would sell every one of them. The cost was $6000. They never thought I would attend , even discouraged against it. I flew there and there was not one of my books there. I called them while there and they began telling me the bigest pack of lies. I called Veronica
Garcia and told her I wanted my money back and she began trying to get me to take services instead of my money back , I refused and she agreed to return $7,000 over a period of a few months, but gave back $2500 and stopped. I have been after them to no avail. I didn't want services from a pack of liars.

July 28, 2026
Unprompted review
Rated 4 out of 5 stars

I found the support deal

I found the support deal. What stood out was a review that managed to be truthful yet uplifting. The flow of my biography improved significantly after their adjustments to the framework. The feedback shaped my manuscript exactly right.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

My confidence grew after working with…

My confidence grew after working with these editors. Though my thriller needed structure fixes, they kept my writing style intact while tightening gaps. Every small issue I noticed was addressed. Submissions to literary agents seem much less daunting now.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Book Authors Hub? or The Writers Dominion :-(

Initially I thought I did my due diligence and spoke to a few people that I thought I felt comfortable. At their request, I provided a document about the type of book I was publishing so they were very aware of the content.
Soon after I was given to a project manager things started to go in the wrong direction. After a few attempts to correct everything, I reviewed my contract. I had basically 30 days to cancel, and it wasn't even a week into this process when I felt that my Project Manager was lying to me about my manuscript. He had not read it.
So, I sent a cancellation notice. Then the challenge began. My last attempt to contact them which was two weeks later. They said it would take two weeks to get my money refunded
Next phone call, I was told that They weren't the publisher that I had hired. Even though I have several emails from them with that name, also an additional name called The Writers Dominion. So, I called again, being told this time that the people I had talked to don't work for This Company. Again, that there was another publishing company with a very close name. I commented that “And they are in the same City and State that you are? A brief pause, an apology that “You have the wrong number, and the person hung up.”
Then surprisingly my phone rang again with the same phone number I had called. It was the apparent Department Manager. I was asked if I was interested in hiring them to Publish my book. I began again saying I had signed a contract. This time the person says ‘Oh, yes; These people are on my staff. “I am sure they are working diligently on your manuscript. I will contact them. My reply was “Great, remind them that I sent several emails, voice mail, and texts that I had filed for cancellation, 2 weeks ago.”
He said: “Let me check with the legal department and I'll call you right back.”
That was the last contact I have had with them.
Disappointed? yeah, more with myself and now the battle begins to have my money returned. This manuscript is very important to me and the information needs to be published and so I hired another publishing company which seems to have a much higher Trustpilot rating. Thus, I close by writing that I don't find them worth rating on the scale of honesty. If I picked a number, it would be definitely in the negative portion.

September 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Money Takers

BAH took almost a year to complete our book. It was insisted that we purchase a website for $500 for 5 years for them to continue editing our book. We had the site for 1 year, and now we cannot access it unless we pay $120. We have been in contact with BAH for months. They said they would fix it but have done nothing. BTW - we spent over $4500 with this company. WAY TOO MUCH, but this was our first book and they took advantage of us. The only good thing about BAH is Alex Walters. He promoted our book on social media and did a great job.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

I am an excited author.

I am an excited author, the project has continuously moved ahead guided under the leadership of Eric Johnson. Eric has been great to work with, always kind and knowledgeable. He has been patient with all of the questions that I presented to him. He is up to date on the technical aspect of book publishing. My book, "Death in the Parsonage" will be on several media platforms, and this is a major accomplishment. Thank you, Eric for all your hard work.
Larry W Pettit

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

After they get some money from you

After they get some money from you, you'll find they are unavailable. They will not answer the phone. They will not call you back. They offered me $300 back for my $1200 investment and I have been waiting since last October. The word scam for this unorganized operation is an understatement. They sometimes use a Jacksonville, Florida bank address of 841 Prudential Dr. which is like Marsha in the Twilight Zone getting off on the ninth floor from an elevator in an eight-floor department store. The other address shown is 11236 Huxley Ave, Orlando, Florida. I have a picture of this address which is simply a small house in Orlando with a pickup in the driveway...now, I'm not too sure if the house or the pickup is the office.
Easy for anyone to google the address and see what you think. I have spoken to the owner, and he claims he has no idea who these people are. Not really too sure of that either.
Of all the subpar, underachieving outfits there are out there this is absolutely, unequivocally one to stay way away from. They also have no business license. I absolutely have no idea why some city or county agency hasn't already shut them down.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Book Authors Hub Is Below Standard

Book Authors Hub must be a very troubled company. I hesitate giving a review, but others should know the truth before wasting their time and money.

Their editors edited my manuscript at least 8 times. At least half of those times they made as many errors as they fixed. In addition, emails and phone calls were ignored most of the time.

September 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Not a good company they are a…

Not a good company they are a fraudulent company lied and told my bank they published my book Life of a artist l signed no contract with these thieves,my book shows it was published by American book publishing company not with the book author hub.This company went as far photo scanning fake documents.A class action lawsuit needs to be filed with the Book author hub.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Worse move for any author

I entered into a contract with bookauthorshub to replace the manuscripts of my already published 13 books with new corrected versions. It has been nothing but a $1300 ongoing nightmare. Communication is non-existent and when someone is finally contacted, it's always excuses after excuses to delay. Meanwhile, my books are not being sold because bookauthorshub has failed to honor the contract. Next step for me is a lawyer.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Book Authors Hub has been a…

Book Authors Hub has been a professional partner throught the process of my book's journey. The team at Book Authors Hub had a unparalleled expertise in writing, editing, publishing, marketing, printing, book cover design and author website design. I'm grateful for their support in bringing my book to life.

Highly recommended to everyone.

January 26, 2024
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Reply from Book Authors Hub

Hello Jack,

Thanks for your quality feedback.

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Rated 5 out of 5 stars

My Very First Book

This was my first attempt at writing a book and Justin Daniels helped me from start the finish. He was very kind and patient and also helped to provide a beautiful cover.

December 11, 2023
Unprompted review
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Reply from Book Authors Hub

Hello Roberta,

Thanks for your quality feedback.

Rated 4 out of 5 stars

A pleaseant experience. Represenatives are awesome

In all, I've had a great experience with Book Authors Hub. They've helped me get my writing career started with their services and helpful representatives. Taking my dream from just that a dream of being a published author to realization. I can now say I have a published book.

My only critiques would be there is a lot of left out aspects from the editing package and or it was very unclear what was part of the package vs what would be additional charges later on in the process. I would suggest a more detailed listing of what is included with all packages and informing the client what will be required just to publish. There's a lot that goes into getting the book out and online for consumption that really isn't discussed upfront.

October 12, 2023
Unprompted review
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Reply from Book Authors Hub

Hello Michael,

Thanks for your quality feedback.

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