Bookdelivery Reviews 495

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its fast delivery services and the excellent quality of its products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many people appreciate the competitive pricing, finding books at much lower costs than elsewhere, and commend the wide selection of titles, including rare and hard-to-find editions. The overall service, from ordering to delivery, is consistently described as excellent, with many reviewers expressing their intent to order again. However, some customers experienced issues with order tracking and communication, finding the process confusing or receiving delayed responses. A few others mentioned misleading stock information and significant delays in receiving their orders, with some even reporting double charges or unfulfilled purchases.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Product

Reviewers highlight positive aspects of product, particularly the wide selection of books, their reasonable... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, noting that orders... See more

Price

Users describe positive interactions with price, frequently highlighting the reasonable and competitive... See more

Quality

Customers consistently note positive experiences with quality, frequently praising how well books are packed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Package arrived relatively quickly, despite regional issues. The books were well packaged and protected. One book that wasn't in stock was quickly refunded without any request on my part. Great select... See more

Company replied

Rated 5 out of 5 stars

BookDelivery always has great prices and their shipping is second to none when it comes to packaging and protection! I have ordered from the multiple times and will continue to do so. Shipping may tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from this company. Very rare I have to step out of the Amazon sphere, but I've just obtained 2 books in quick succession (unrelated) from Bookdelivery. Both from Spain but one che... See more

Company replied

Rated 5 out of 5 stars

I ordered The Plant-Based Baby and Toddler in mid-December from Bookdelivery.com at almost half the usual price, so I wasn’t sure what to expect. The book arrived last week — earlier than estimated... See more

Company replied


Company details

  1. Book Store
  2. Books Wholesaler

Written by the company

Your global online bookshop. Bookdelivery launched in October 2023 as the UK division of parent company Buscalibre.com, formed in 2004. We are a team of passionate booksellers with decades of experience, here to help you find the books you need, whether that's the latest bestsellers or hard to find specialist titles. We offer our community of readers hand-curated recommendations, special offers and everyday great prices, across all categories of books. We work in partnership with publishers and suppliers from all over the world to bring you a huge range of titles (over 13 million and still growing) This includes books that you may not find on other websites or in stores. Whilst Bookdelivery specialises in books in English our catalogue includes millions of books in Spanish and many other languages. We offer low cost delivery to your door in secure packaging, delivered by world-class carriers. You can rely on efficient service from our team with operational expertise and our customer service team are happy to help with any questions you have. We continually work with publishers and suppliers to ensure that Bookdelivery is the best place for our customers to shop for books.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Found a book I had been looking for for…

Found a book I had been looking for for a while on the site. It was available and cheaper than anywhere else I’d seen.
Tracking service was good and delivery was pretty quick.
I will definitely use the site again.

April 14, 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Many thanks Dave.

Rated 5 out of 5 stars

Clean, New and Fresh copy!

Book arrived in clean and new and fresh copy. Exceeded my expectation!!

Will recommend it to all my Christian friends who want to buy Christian books here.

April 8, 2026
Unprompted review
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Reply from Bookdelivery

Wonderful, thank you so much Jonathan.

Rated 5 out of 5 stars

Amazing shipping

Amazing shipping. I recommend this bookseller to anyone interested. COuld get my hands on several books I was searching for for a very long time. Nice and protected shipping, not like a lot of others resellers out there. Thus, amazing service. Would order again.

July 21, 2025
Unprompted review
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Reply from Bookdelivery

Thank you so much for your review, much appreciated.

Rated 5 out of 5 stars

Reliable

Everything went smoothly, the books arrived as expected. I love to have an alternative to Amazon that delivers to EU and has competitive prices.

April 13, 2026
Unprompted review
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Reply from Bookdelivery

Wonderful, thank you Miss Ana.

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Rated 5 out of 5 stars

Keep it up!

Ever since the closure of The Book Depository I've been looking unsuccessfully for a true substitue - until now. Endless selection, great prices, and most important of all (and even better than The Book Depository) - fast door delivery. Keep it up!

April 14, 2026
Unprompted review
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Reply from Bookdelivery

Thank you so much Shai, that means a lot to us :-)

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Rated 5 out of 5 stars

Bookdelivery got me a book that I was having great difficulty in buying.

Bookdelivery got me a book that Amazon had to refund me as they were unable to obtain a copy. I then tried eBay and they were very honourable as they dispatched the only copy they had and it disappeared. As soon as they realised they refunded me immediately. Finally I tried Bookdelivery and received a copy without any problem at all !!! It goes to say I will be using them in the future and can really recommend them.

April 1, 2026
Unprompted review
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Reply from Bookdelivery

So pleased that we could help you Denyse. Thank you for your review.

Rated 5 out of 5 stars

Very affordable prices

Very affordable prices, cheaper than many other book sellers. Swift delivery. Items received in excellent condition

March 24, 2026
Unprompted review
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Reply from Bookdelivery

Thank you very much Mic B.

Rated 5 out of 5 stars

Reliable book delivery.

Had been looking for this particular book for ages. Bookdelivery was just about the only place I could find it at reasonable shipping rates. I bought a couple of other books as well. Everything arrived perfectly packed and in good condition.

April 6, 2026
Unprompted review
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Reply from Bookdelivery

Thanks so much Sheena.

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Rated 1 out of 5 stars

Order never arrived

Ordered a book - waited 30 days and it still hadnt arrived at their depot. Today I received an email telling me that they were cancelling my order due to stocking issues even though I ordered it a MONTH AGO. Furious doesn’t cut it.

March 30, 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Hi FR, We are sorry that we weren't able to source your book in this instance. Book Delivery offers more than 13 million titles for sale. Some of those books are held in one of our 10 warehouses around the world but it's not possible to physically hold copies of all 13 million titles so we also take stock feeds from publishers and suppliers around the world, they tell us what books they have in stock and how many they can supply. Sometimes books can sell out between the time of ordering and fulfillment. If that occurs we do everything we can to find another supplier that has the book but sadly sometimes there just aren't any copies in the supply chain. We do understand this will have been frustrating when you were looking forward to receiving your book. If there is anything else we can do for you please do contact our CS team.

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Rated 5 out of 5 stars

Will order again from Bookdelivery

Will order again from Bookdelivery. Great service. Speedy delivery with updates/notifications all the way through the process. Great prices too. Recommended..

March 5, 2026
Unprompted review
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Reply from Bookdelivery

Thanks so much Karen.

Rated 5 out of 5 stars

Buy your books here!

Great selection, well-priced and speedy delivery! You're my go-to for buying English books in France.

March 10, 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Great to hear that, thank you MaryBeth.

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