BookMyGarage Reviews 

9,235
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,737 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking appointments online is fast and completely hassle-free, praising the well-organized website and competitive pricing options. Consumers also appreciate the welcoming staff, who provide professional guidance and keep them updated throughout the process. However, some people mentioned unexpected price increases and extra charges that appeared after their vehicle was dropped off. Some reviewers were not happy with long wait times during appointments, as well as difficulties getting clear answers regarding required repairs. A few consumers felt let down by poor communication and unexpected fees when trying to resolve issues with the garage.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional staff and efficient repairs.... See more

Staff

Reviewers mention positive feedback about staff, highlighting consistently friendly, professional, and... See more

Booking process

People report positive experiences with the booking process, highlighting the user-friendly website and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and affordable rates... See more

User experience

Consumers find the user experience to be very positive and straightforward. Reviewers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leeds Auto Repair & Services Couldn’t recommend this garage more - booked me in for an MOT on short notice, I needed work doing to pass which was priced better than expected and completed in great... See more

Company replied

Rated 5 out of 5 stars

we highley recommend stanton automotive from redditch,for top service and rates,would not go anywhere else, used them since they opened ,a good farther & son team. top of their job.

Company replied

Rated 5 out of 5 stars

This was the first time that I had used BookMyGarage to have my car fully serviced and it’s first scheduled MoT, which came as a deal offer from a servicing centre I have used previously. I found the... See more

Company replied

Rated 5 out of 5 stars

Quickly gave a list of garages and price for comparison. Straight forward and easy to book selected garage. Also hassle free when, due to error, I made an incorrect booking and had to make a cancel. I... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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Asks customers to review

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4.8

All reviews

(9,235)

2,720 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to book

Very easy to book, local garage with next day availability. MOT and interim service at great value also

July 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that you found the booking process very easy and were able to secure an MOT and interim service with next-day availability at great value.
We appreciate you sharing your positive experience and hope to help you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Simple booking

Simple booking. Efficient friendly staff and reasonable price. All in great searvice

July 22, 2026
BookMyGarage logo

Reply from BookMyGarage

We're so pleased to hear that you found the booking process simple, the staff friendly and efficient, and the pricing reasonable.
Making it easy for our customers to find great-value garage services without compromising on quality is exactly what we strive for, so it's fantastic to know you had such a positive experience.
Thank you for your kind words and for taking the time to leave your feedback.
We look forward to helping you again with your next MOT, service, or repair.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book and excellent service at…

Easy to book and excellent service at chosen garage with accurate pricing and information

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're delighted to hear that you found the booking process easy and straightforward, and that the service you received from your chosen garage lived up to expectations.
Providing accurate pricing and clear information from the outset is incredibly important to us, so it's great to know that everything matched what was advertised and helped make the experience hassle-free.
Thank you for taking the time to share your feedback.
We really appreciate your support and look forward to helping you with your future MOT, service, and repair bookings.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

The owner was so helpful even though he…

The owner was so helpful even though he couldn't fix the car, he recommended that I take the car to the dealer. Will definitely use this garage in the future.

July 23, 2026
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Reply from BookMyGarage

We're delighted to hear about your positive experience.
While we're sorry the garage wasn't able to carry out the repair on this occasion, it's great to know that the owner took the time to assess the situation, provide honest advice, and point you in the right direction.
We believe that trustworthy, helpful service is just as important as completing the work itself, so we're thrilled that this left such a positive impression.
Thank you for your kind words and for recognising the team's professionalism.
We look forward to helping you in the future should you need an MOT, service, or repair.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Really quick at booking services.

Really quick at booking services.

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic feedback.
We're so pleased to hear that you found our booking services really quick.
We aim to make the process as efficient as possible for our customers and hope to help you again.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

I used book my garage very good

I used book my garage to find a mechanic its excellent that you get different mechanics offer competitive prices within a wide area that you can make your choices i got a mobile one who came the very same day great price & did a really good job i will definitely use this from now on

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

We are so pleased to hear that our service helped you find a mobile mechanic quickly and at a great price.
It's wonderful to know that the job was done well and that you plan to use us again in the future.
Thank you for sharing your positive experience with us.
We hope to help you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

This is a great way to connect to your…

This is a great way to connect to your local garage finding the best in your area and its do simple to book an appointment on the day the time thst suits you. Avalon Motors at Glastonbury did me proud with excellent service

July 22, 2026
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Reply from BookMyGarage

Thank you for your wonderful review
We're delighted to hear that you found our service a great way to connect with local garages and that booking an appointment at a time that suited you was so simple.
It's fantastic to know that Avalon Motors at Glastonbury provided you with excellent service.
We'll be sure to pass your kind feedback on to them.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

The politeness

The politeness, helpfulness and they was efficient.

July 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
It's great to hear that you found the team polite, helpful, and efficient.
Providing excellent customer service alongside a smooth and hassle-free experience is something we pride ourselves on, so it's wonderful to know that this was reflected in your visit.
We really appreciate you taking the time to share your feedback and look forward to helping you again with your future MOTs, servicing, and repairs.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Finding good deals

Finding good deals

July 12, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're delighted to hear that BookMyGarage helped you find a great deal.
One of our main goals is to make it easy for drivers to compare prices from trusted local garages, helping them save both time and money.
It's wonderful to know that you found value through our platform. Thank you for taking the time to share your feedback, and we look forward to helping you find more great deals on your future MOTs, services, and repairs.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent job

Turned up, changed the pad and discs, then did an oil change and air filter, even topped up the screen wash. All done very quickly and efficiently. Nice fella, had a nice chat. Would definitely use again.

July 22, 2026
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Reply from BookMyGarage

Thank you for your excellent review ⭐⭐⭐⭐⭐
We're delighted to hear that you were pleased with the service and found everything was completed quickly and efficiently.
From replacing the pads and discs to carrying out the oil and air filter changes, it's great to know the work was completed to a high standard and with attention to detail – even down to topping up the screen wash!
We're especially pleased that the friendly service made a positive impression too.
Building great relationships with customers is just as important as delivering quality vehicle maintenance.
Thank you for taking the time to share your experience.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Garage completed the interim service…

Garage completed the interim service effienty and great communication .Recieved feedback on faults found with price given to get faults rectified.

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're delighted to hear that the garage completed your interim service efficiently and kept you informed throughout the process. Clear communication and transparency are so important, so it's great to know you received detailed feedback on the faults identified, along with pricing to help you make an informed decision about any additional repairs.
Thank you for taking the time to share your experience.
We're pleased that both the service and communication met your expectations, and we look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Good

This company were excellent and will use again

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review⭐⭐⭐⭐⭐
We're delighted to hear that you had an excellent experience with us and that you'd be happy to use BookMyGarage again in the future.
Our goal is to make finding and booking trusted garages as simple and stress-free as possible, so it's wonderful to know we were able to help.
Thank you for your support and for taking the time to leave your feedback.
We look forward to helping you with your next MOT, service, or repair.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Fast and easy

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review ⭐⭐⭐⭐⭐
We're pleased to hear that you found BookMyGarage fast and easy to use.
We know that booking vehicle maintenance can sometimes be time-consuming, so we've designed our platform to make the process as quick and straightforward as possible.
Thanks for choosing BookMyGarage and for taking the time to share your feedback.
We look forward to helping you with your next MOT, service, or repair.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Around brilliant service

Around brilliant service

July 22, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for the 5-star review.
We're delighted to hear that you received brilliant service. Providing a simple, reliable, and positive experience for our customers is what we're all about, so it's great to know we delivered for you.
We really appreciate you taking the time to share your feedback and hope to help you again whenever you need an MOT, service, or repair.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Highly recommended!

I wasn’t sure to book my car service via bookmygarage as the price was low compared to going directly to Nissan garage, saved £200! On full service. Quick and easy to book highly recommended!!! I yearly get my car serviced by Nissan garage and with the price rise it was expensive to keep up, searched and found their website for the 1st time and was thinking is it a legit site? Was amazed all went smoothly.

July 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your wonderful review ⭐⭐⭐⭐⭐
We're delighted that you decided to give BookMyGarage a try and that it helped you save £200 on your full Nissan service.
We understand that seeing a much lower price than booking direct can make you wonder if it's too good to be true, so it's especially rewarding to hear that everything went smoothly from start to finish.
Making it easy for drivers to compare prices, book quickly, and find great-value servicing from trusted garages is exactly what we aim to do. It's fantastic to know that we helped you continue maintaining your car without the increasing costs you'd experienced elsewhere.
Thank you for trusting us with your booking and for taking the time to share your experience. We really appreciate your recommendation and look forward to helping you with many more MOTs and services in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Super easy to use

Super easy to use. Found who i needed for the day, so fast and simple to book. Highly recommend

July 21, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review ⭐⭐⭐⭐⭐
It's great to hear that you found BookMyGarage super easy to use and were able to quickly find the garage you needed. We know how important it is to be able to book an MOT or service without any hassle, so we're delighted that the process was fast and straightforward for you.
Thank you for your recommendation and for choosing BookMyGarage.
We really appreciate your feedback and look forward to helping you find and book trusted garages again in the future.

Rated 5 out of 5 stars

Great service provided excellent work

Great service provided excellent work

July 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're thrilled to hear that you received great service and were pleased with the quality of the work carried out.
Delivering excellent workmanship and a positive customer experience is always our goal, so it's fantastic to know we met your expectations.
We really appreciate your feedback and look forward to helping you again with your future MOT, service, or repair needs.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Quick and easy good service thanks

Quick and easy good service thanks

July 20, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review ⭐⭐⭐⭐⭐
We're so pleased to hear that you found the booking process quick and easy and that you received good service throughout.
At BookMyGarage, we work hard to make finding and booking the right garage as simple as possible, so it's great to know we helped make things hassle-free for you.
Thanks again for your kind words and for choosing BookMyGarage. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Efficient and friendly

July 21, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're delighted to hear that you received excellent service from a team that was both efficient and friendly.
Providing a smooth, hassle-free experience alongside great customer care is something we strive for every day, so it's wonderful to know we delivered on that for you.
Thank you for taking the time to share your feedback.
We really appreciate your support and look forward to helping you again with your future MOTs, servicing, and repairs.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Great service

Great service. :). Great price comparison.

July 22, 2026
BookMyGarage logo

Reply from BookMyGarage

We're delighted to hear that you had a great experience and found our price comparison service helpful.
Making it easy for drivers to compare trusted garages, find great value, and book with confidence is exactly what BookMyGarage is all about.
It's wonderful to know that you found a great deal and received the service you were looking for.
Thank you for taking the time to share your feedback.
We really appreciate your support and look forward to helping you with your next MOT, service, or repair.
Best regards,
BookMyGarage

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