I've never used your site before, but I'll for sure visit again! I follow everything Meidas Touch Network & when they suggested using you instead of my premium membership with Barnes & Noble to purcha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bookshop.org is a trustworthy resource for folks who want to stray from the path of greedy corporations such as Amazon. While supporting the B Corp certified business, you are also supporting small... See more
The book was received promptly, and the gift wrapping was superb. But I guess most importantly, in these times where we are all being swallowed up by corporate, it feels good to be able to buy somethi... See more
Great catalog, easy to use; hopefully supporting brick-and-mortar neighborhood bookshops. In 5+ years of using bookshop.org, no reason to complain ever came up. Sellers often add thank you note.
Company details
Written by the company
Bookshop.org is an online bookshop with a mission to financially support local, independent bookshops. We believe that bookshops are essential to a healthy culture. They are where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They are also anchors for our communities -- owned, staffed, run and full of real people who have a genuine love of books and reading. As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support independent bookshops at the same time. If you want to support a specific bookshop, select them from our map and they’ll receive 30% of the cover price (or almost all of the profit) on your orders for a year. Otherwise, 10% of the cover price of your order will contribute to an earnings pool that will be evenly distributed among participating independent bookshops each month. By design, we give away the vast majority of our profit to bookshops, publications, authors and the many others who make up the thriving, inspirational culture around books and reading.
Contact info
United States
- info@bookshop.org
- bookshop.org
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good selection and fast…
Really good selection and fast turnaround. Plus I feel great for not giving my money directly to a big corp.
October 19, 2026
Bookshop Excellence
I did not get my book on time…It was a day early!! Everything went smoothly from ordering, getting answers to questions and delivery.
October 19, 2026
So easy to not use amazon
I just love how easy it is to not use amazon, I was able to support an author I care about, and the book came in the mail without any problems.
October 19, 2026
I've always had a good experience…
I've always had a good experience ordering from bookshop.org, and I really like that I am making a contribution to my local book store at the same time - and NOT giving any business to Amazon, who I will never order from.
October 19, 2026
Ordering on line was easy and my order…
Ordering on line was easy and my order came a day before I expected. Your website kept me informed on the delivery date. Thank you so much!
October 19, 2026
Prompt delivery.
October 19, 2026
New book arrived in good form.
October 19, 2026
Consistently good service and value
I always buy my books on Bookshop.org and I have not had even one bad experience with them. Also: Friends don't let friends buy books on Amazon.
October 18, 2026
Good delivery time
October 19, 2026
Fine Experience
Well packaged. Relatively quick ship. Good communications. NOT AMAZON.
October 19, 2026
Book arrived just as quick as the big…
Book arrived just as quick as the big alternative! Very happy.
October 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was all good but the glue was too…
It was all good but the glue was too much. I would trade so much civering of the book for more environmentally friendly materials
October 19, 2026
Reply from Bookshop.org
Hello,
Our apologies for the materials used. If you have any further issues with your order, please contact our customer service team by emailing info@bookshop.org.
All best,
Bookshop.org
The books are in excellent condition
The books are in excellent condition, and the delivery is speedy. Love that you guys are such a great alternative to Amazon.
October 19, 2026
I love supporting my local bookstore
I love supporting my local bookstore, which is a small business in my community, through Bookshop.org. Incredible selection, easy site navigation, fast delivery.
October 19, 2026
Fantastic book can’t put it down
Fantastic book can’t put it down, would highly recommend the thicky thicky dumb dumb guide to politics
October 15, 2026
An excellent website
An excellent website, a broad range of books available, prompt dispatch of ordered items - and it supports real bookshops, not vast corporate monstrosities.
October 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.