I haven't actually stayed at my booking yet. But I have tried to call the numbers I was given to ask questions about my accommodations and it's like they have blocked my number. Every time I try to ca... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Booksi is not a total scam, you do get a discounted stay. But you need to understand exactly what you’re signing up for. The advertised hotel (in my case, a Hyatt-level property) was not the ho... See more
Company replied
They provide an awesome travel deal but there is a lot of odd things that happened. I booked a popular strip hotel at Vegas. Dates not available .. like EVER, then I was auto switched to a timeshare p... See more
Company replied
Okay so things are not explained correctly. I bought the package with my dates chosen. It allowed me to purchase with these dates. I was then told that these dates were not available. I have to... See more
Company details
About Booksi
Written by the company
Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.
Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at support@booksi.com, and we'll be happy to assist you.
At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!
Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.
https://youtu.be/rzkgLnE0bv0
Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at support@booksi.com, and we'll be happy to assist you.
At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!
Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.
https://youtu.be/rzkgLnE0bv0
Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- 13073168331
- support@booksi.com
- booksi.com
3.2
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Their free gift is deceiving
Their free gift is deceiving. I paid for a Hawaii stay and even extended 1 night. My reservation was confirmed on the Booksi website but I needed a final comfirmation from another company- Monster . I was told by this company that since I live in NV, I can’t choose Hawaii. I tried to get a refund but haven’t heard from them.
February 20, 2026
Reply from Booksi
Hi Beckie,
We're saddened to hear that your experience with Booksi didn't meet your expectations.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com. We will work to address your issues promptly.
Best Regards,
Booksi Support Team
Withholding £84 refund since July after family bereavement"
Booking to Karma Lake of Menteith was cancelled by themselves as because my husband died in February it went against their policy as I was now classed as single so they cancelled and BOOKSI would refund full payment. I’ve had nothing with them claiming they made the payment on 22nd July but my account was closed on 5th July and therefore if payment made it would have bound back to their finance department. To date I am getting the same broken record of we’ve paid it end off. They have given a ARN number but us that even real as when I contacted old back who made attempts to check they were unable as the account was closed on 5th and any correspondence would have bounced back. I have expressed how distressing I am finding this all due to the sad passing of my husband and they then cancelling a break that I was going on with my husband but they just keep fobbing me off. I have given my new bank details but they now ignoring my emails to get this resolved and refund me the £84 that is owed to me. This is a terrible company.
UPDATE: Booksi’s response below is completely false. My old bank have now formally confirmed TWICE that no funds have been received. Because the account was fully closed weeks before Booksi claims they sent the money, the banking network automatically rejects it at the gateway. Booksi are holding onto my £84 and refusing to verify the account details they sent it to. I am now taking to Trading Standards.
July 31, 2026
Unprompted review
Reply from Booksi
Dear Zoe,
We are truly sorry for all the inconvenience this has caused you.
We have reached out to the bank and followed up on a regular basis, but unfortunately, your refund has not been denied by your bank. We are here to help you with any questons your may have; unfortunately, we are not able to contact your bank due to client security matters.
We truly recommend contacting your bank to follow up with the AR bank code number we provided you with.
Please know that we will continue following up with our bank to help you resolve this matter.
Regards,
Booksi Support Team
Cold calling scammers!!!!
I would avoid at all cost. It’s such an awkward and inflexible process. If you have loads of spare time that can fit into their schedule I’m sure you’ll get an ok deal. The sales person was helpful and assured us we would be able to find some book ins that were suited to our needs. Well in the two years I was trying we never really managed to get our free time and their availability to match. Was offered an extension for an extra £400 which I was puzzled about. It cost £255 to begin with so wasn’t really up for that. For our family this was basically £255 we could have bought some food for our house but may as well have thrown the money straight in the bin. Feel saddened by the whole process and unless you’re putting money their way they won’t help. If you have companies cold calling to ask about holidays I would now just avoid. I will call the company when I want to use them, end of. If a representative wants to contact me about trying to make this right I’ll speak to them to see what they offer. When they find out I don’t want to give them more money for nothing they will likely hang up. For now everyone, avoid, avoid, avoid!!!!
September 7, 2026
Unprompted review
Reply from Booksi
Hi Dan, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
1. Your full name
2. The email address associated with your purchase
3. Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
All issues have been resolved.
I would like to express my appreciation for the resolution of my recent booking reservation with Booksi. I extend a special thank you to Diana Law for her diligent follow-up and to Kino Williams for her understanding and prompt action in identifying a solution. The matter has been successfully resolved, and I am grateful for your assistance.
August 28, 2026
Unprompted review
We just signed up a month sgo
We just signed up a monthsgi. We called today ti change the city we originally paid for. The “salesman” as he called himself said he could change and thrn came back and said couldn’t and hung up. Very bizarre. Is this a scam or what? Why is there different priced when you log in versed searching and not logging in? Im getting charged every month fir what???
August 31, 2026
Unprompted review
Reply from Booksi
Hi Laura,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Great vacation location to experience
The people is what makes a vacation worth remembering.
June 9, 2026
Inaccurate booking
I was told when booking a discounted two night's stay that I could use the voucher within a year on ANY 2 nights of my choice, INCLUDING weekends. I even spoke to a manager to make sure that this was the case. However, when I went to book, I found that I could only check in on a Thursday or a Sunday, not a Friday as I wanted. Beware of what they tell you on the phone, ask to see it in writing before you commit.
August 19, 2026
Unprompted review
Reply from Booksi
Hi Andrea,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
They lure you into a credit card payment that's hard to get back
They lure you into a credit card payment, which they will only refund after you invest many hours of debate, talking with "Supervisors", who have no intention of helping...
August 14, 2026
Unprompted review
Reply from Booksi
Hi Reid,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
I have spoken to six representatives in…
I have spoken to six representatives in the past month to cancel this reservation and they just keep calling.
August 11, 2026
Unprompted review
Reply from Booksi
Hi Susan,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Exceptional Stay at the Royal Savoy via Booksi
"Our trip was truly exceptional, and we found that all services and facilities at the Royal Savoy were exactly as described.
We would like to highlight that Booksi is a very trustworthy agent. It is important for travelers to understand that these high-value deals are part of a 'vacation preview' or timeshare promotion. While the 90-minute presentation requirement might not be immediately obvious at the moment of purchase, the process was very smooth. In our experience, the presentation lasted longer than 90 minutes, but it was informative, fun, and handled with great professionalism.
The luxury suite we enjoyed was provided at a fantastic promotional price as part of this program. We initially didn't realize it was a timeshare promotion, but the quality of the accommodation and the service made it a wonderful experience. Crucially, we did not pay a single cent more than the originally announced price—there were no hidden fees or unexpected charges.
We sincerely appreciate the effort made by Booksi to make these luxury opportunities available to travelers. We also want to thank the Royal Savoy for their impeccable service. Booksi is a great agent, and we highly recommend them for those looking for high-end vacations at an affordable promotional rate."
Akila Drai & Khalil Salibi
July 28, 2026
I'm out over $300 I paid for 2…
I'm out over $300 I paid for 2 vacations because the the only travel dates available are Hawaii during monsoon or a resort in November when its cold. Basically the only bookings you get are the crappy ones. Also now that I'm reading more reviews they also would have made me sit through some crappy 2 hour time share on whats suppose to be a romantic trip for me and my husband to get away from our busy life. BOOOO BOOKSI you lost me
July 30, 2026
Unprompted review
Reply from Booksi
Hi Candice,
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com. We're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Loved every minute of our stay
Loved every minute of our stay. Amazing hotel, amazing staff, amazing location. One of the best short stays we’ve ever had.
July 23, 2026
Unprompted review
You Can Purchase, But U Will Never Be Able to Travel
I've booked 8 cities through this site and have not been able to use any of them. Secondly, they're a farmhouse for Monster Vacations, so you actually book through Monster Vacations. In addition, you probably won't get the hotel they advertise, but rather an alternative. I asked if I could simply get a refund, and they said they don't issue them. Also, most inventory is with Wyndham properties, so you can only do 1 per year, which they don't tell you upfront or in fine print.
May 1, 2026
Unprompted review
Reply from Booksi
Hi Eric,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@booksi.com.
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
They provide a package and let you book…
They provide a package and let you book at a specific hotel and then when you called to book it, they say the hotel is unavailable. They need to take it off the website then to stop giving false representation that one hotel is available. And I’m trying to get your money back is such an annoying process so now I’m out $168.
July 20, 2026
Reply from Booksi
Hi Laurel, Thank you for your feedback.
Your feedback is important to us, and we appreciate you taking the time to share your concerns. We apologize for any inconvenience you experienced during the booking of your vacation. We're constantly working to improve our services, and your feedback will help us in that endeavor.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com .
We're here to assist you.
Best Regards,
Booksi Support Team
Reply from Booksi
Dear Cathleen,
We are truly sorry to hear that your experience with our customer service team did not meet your expectations. We understand how disappointing this can be, and we sincerely apologize for any frustration it may have caused.
To ensure your concerns are addressed properly, we have sent you a follow-up email and are committed to working with you to resolve any issues you may have experienced.
If you have any additional questions or would like further assistance, you are also welcome to reply directly to our email or contact us at support@booksi.com. Our team will be happy to assist you.
Regards
Customer Support
Regards,
Inquiring about the details of my…
Inquiring about the details of my recent purchase for my vacation package, Aisha Gudger did her best to help me find something for my birthday this month in the desired location. Although we were able to acquire anything for that location, I left the call reassured with the information she provided. Thank you again Aisha for perfect customer service and I'll be sure to keep you updated on my trip!
July 20, 2026
Unprompted review
Couldn’t have asked for anything…
Couldn’t have asked for anything better! Everything was perfect!
July 15, 2026
Unprompted review
It was easy to book I'm not very good…
It was easy to book I'm not very good with technology but you made it easy for me to follow 😉 😀
July 19, 2026
Reply from Booksi
Hi Bárbara,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com, we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Disrespectful
I went and was told it would be 79 for 3 nights in Vegas at Paris then I was on hold for 1 1/2 hours waiting for them to do a call back . Man I love to find out about time shares but to have to come out of pocket on another level when they said it wouldn't be that much SCAM!!!! They never got back on the phone just said goodbye
July 17, 2026
Unprompted review
Reply from Booksi
Hi Rochelle,
Thank you for your feedback.
We sincerely apologize for the frustration you've encountered in attempting to speak with a representative.
Please note that we will be reaching out to you directly to ensure that your concerns are addressed promptly.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve this matter.
Best Regards,
Booksi Support Team
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