Booksibreaks Reviews 185

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more

Rated 5 out of 5 stars

We had a fabulous stay at Monteith on the Lake Hotel - part of the Karma Group. The staff were so friendly & welcoming- it was my hubby’s birthday & they had decorated our room with banners & ballooo... See more

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Rated 1 out of 5 stars

Refused to put things spoken about over the phone into writing. Told us our child could be booked onto the holiday "at a later date for just £60" then when came to book the holiday said this was... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

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4.2

Great

TrustScore 4 out of 5

185 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Fab mini break

I am a firm believer in, if it looks too good to be true,it probably is. So, I kept expecting to find a catch.But there wasn't one. Every thing was as described.
£199 for 3 nights bed and breakfast as long as you partook in the sales meeting.

February 13, 2025
Unprompted review
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Reply from Booksibreaks

Thank you - we are glad that you enjoyed your break and appreciate you taking the time to post a review

Rated 5 out of 5 stars

Perfect getaway

Quiet location, good food, wine and cheese tasting. Perfect getaway

February 2, 2025
Unprompted review
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Reply from Booksibreaks

It is always nice to hear that everything was good and that you had a perfect break. Thank you for taking the time to give us feedback, we will pass this over to the resort.

Rated 4 out of 5 stars

It was a lovely getaway

It was a lovely getaway. Bathroom was very cold! Staff were lovely!

February 1, 2025
Unprompted review
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Reply from Booksibreaks

Thankyou for taking the time to give us feedback and happy to hear that you enjoyed your stay!

Rated 5 out of 5 stars

Klarma

Lovely building with great restaurant

January 19, 2025
Unprompted review
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Reply from Booksibreaks

Glad that you enjoyed your stay.

Rated 5 out of 5 stars

Fantastic place to stay

Great building, some problems with wheelchair access but these were soon dealt with in a professional manner where possible as some rooms could not be accessed at this moment due to it being a listed building. This is a work in progress. Room was more than expected, in a lovely courtyard, a good size and well furnished and decorated. Very comfortable bed, great shower and bath set up. Food was great, plenty of choice and well cooked, presented and served. All staff were amazing. Nothing was too much trouble, friendly and welcoming. Definitely will revisit in the future.

January 19, 2025
Unprompted review
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Reply from Booksibreaks

We are happy to hear that you enjoyed your stay and everything was up to a good standard, thank you for taking the time to give us feedback and we look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Friendly staff

Friendly staff. Alex and Blue were both very good at promoting their product. They were very informative and gave good explanation.

January 10, 2025
Unprompted review
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Reply from Booksibreaks

It is always nice to receive positive feedback, we will pass this over to their Manager.

Rated 1 out of 5 stars

Wolf in sheep’s clothing

My husband booked a long weekend break for my Christmas 1 the photo of hotel wasn’t right 2 when I called hotel they had never heard of this company nor did they deal with them 3 they are refusing to return his money …. Why are they on trust pilot as good they are scammers trust should look into this too you told us it was aberfoyal hotel and you had that picture on your book confirmation you called it that hotel now you have threatened my husband to cancel with no money return unless I take this review down ever heard such blackmail ever trading standards are getting this to deal with

December 6, 2024
Unprompted review
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Reply from Booksibreaks

As discussed telephonically you were calling the wrong hotel, your break has been booked in and confirmation of this sent to you. We hope that you enjoy your stay.

Rated 5 out of 5 stars

Weekend at Menteith

No complaints at all. The hotel was comfortable and the staff were polite, obliging and fun. Fantastic location.

November 29, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your comments, we will pass on to the Hotel, glad you enjoyed your stay.

Rated 4 out of 5 stars

The staff were great

The staff were great, as was the food.

The decor is looking a bit jaded in places.

November 22, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for taking the time to add a review - we will pass on your feedback re the decor, to the hotel and also your other positive points too.

Rated 5 out of 5 stars

Best experience in Scotland

We had an incredible experience. Everyone at the hotel was like family. I was scared that I would be cold as Scotland is known for cold weather. The room wa cozy and I didn’t need any extra blankets. We had our 60 minute talk and signed up for Karma membership. Our host was Blue. She was amazing. She gave us an opportunity to speak to Adrian who is one of the Karma managers in Europe. An incredible gentleman, humble, understanding. We had mazing time .

November 13, 2024
Unprompted review
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Reply from Booksibreaks

Thank you so much for your review on your stay - sounds like it was a resounding success!

Rated 4 out of 5 stars

Stayed at the karma hotel in salford

Stayed at the karma hotel in salford. the staff was very friendly and polite, the hotel was nice but our room was okay but the walls and floor boards was so thin we didn't get much sleep as was very noisy.
However the overall stay was nice. Nice gesture for my partners birthday too.
Thanks again

November 14, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for the feedback - I will pass this on to the hotel so that they can address this for future guests. It is good to hear that overall the stay was a good one nevertheless.

Rated 5 out of 5 stars

Received a call from Booksibreaks

Received a call from Booksibreaks, very polite and helpful throughout the call.Ben was very helpful and got me a weekend break in the cotswolds for my wife's birthday. Very much looking forward to staying at the hotel which looks fantastic. thank you Ben and Booksi Breaks

November 13, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your feedback - it really is appreciated and we will make sure Ben is made aware. Enjoy your break.

Rated 5 out of 5 stars

Informative Call and Pulled All The Stops Out!

The caller was very pleasant and did not pressurise me at all. He called back when he said he would. He then appreciated that this booking was for a very special occasion (70th Birthday) and was pulling all the stops out.

June 13, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your feedback - we really appreciate you taking the time to do this.

Rated 3 out of 5 stars

Rooms dated bar no one about

Rooms dated bar no one about

September 23, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your review, we will pass on your comments to the Hotel Management team, in order to improve the experience going forward.

Rated 5 out of 5 stars

The room was spacious with an amazing…

The room was spacious with an amazing view. We did have one of the two better rooms, which made it all the better. Staff were friendly and very helpful. Breakfast was plentiful and of a good standard.

September 28, 2024
Unprompted review
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Reply from Booksibreaks

Thank you so much for your review - we are glad that you enjoyed your stay.

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