Bookvip Reviews 674

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vaca... See more

Rated 1 out of 5 stars

Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he... See more

Rated 1 out of 5 stars

Lies. Deception. & More Lies If you notice the reviews on here, they're mostly by quite a few people with one reviews, meaning they're either fake accounts or paid marketing to have these reviews... See more

Company replied

Rated 1 out of 5 stars

The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but nev... See more

Company details

  1. Travel Agency

Information provided by various external sources

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews


Contact info

1.9

Poor

TrustScore 2 out of 5

674 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very upset

Very upset. Paid the $59 dollar deal for 3 nights in Gatlinburg. Daughter and I made arrangements to take off work and we were looking forward to it. When I called to confirm dates, they asked my approximate annual income, I was told I didn't qualify. As a single person, I would have to make $75,000/year minimum to go. They want u to have enough money so they can pressure you to buy into their vacation program. Very elitist and unfair. Would have qualified if I was still married. Should tell qualifications up front so wouldn't have wasted my time and had the disappointment. Very MISLEADING! All the good reviews don't mention the 90 minute plus presentation in which they pressure you to buy. The deal isn't worth their discriminatory practices. Should have known if it sounded too good to be true- it was.

June 17, 2019
Unprompted review
Bookvip logo

Reply from Bookvip

Hi Lisa,

Thank you for your feedback. The reason our first time visitor vacations are up to 83% off the retail rate is because the resort is sponsoring the discounted vacation in exchange for meeting the resort's eligibility requirements. The resort's set the requirement's not Bookvip.com. You can email me at James@bookvip.com as we do have packages singles too.

We have over 3.9 Million followers on Facebook and sent over 100,000 families on vacation this year. We have over 26,000 customer past BookVIP customer videos testimonial video reviews, more than any other travel site in the world.

https://www.youtube.com/channel/UCUl85Z3jzqL3lLt_AFx-kbg/videos - Customer Video Reviews

Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages Up To 83%% Off

https://www.youtube.com/watch?v=GEIfEQ6YANQ


James Colligan
Owner
BookVIP.com

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Rated 1 out of 5 stars

Book an installment trip with them to…

Book an installment trip with them to New Orleans. On second installment they took out 160 instead of 39. I was looking forward to this trip as my husband has cancer and this was gonna be a trip for us so we could get away. Thanks so much! Refunded my money so now I have no trip. I couldnt talk to anybody i could understand and was on the phone with them for 30 minutes.

May 24, 2019
Unprompted review
Bookvip logo

Reply from Bookvip

Hi Kim,

Thank for your valuable feedback. As the fastest growing travel site in the world we are not perfect however we use this forum to make sure we follow up with any customers where we fall short as we continue to strive to get better. Our customer service manager has been trying to contact you. Please feel free to email me directly so I can personally handle. James@bookvip.com

James Colligan
Co-Founder
BookVIP.com

Rated 1 out of 5 stars

I am a Of age 38yr old Single Mother…

I am a Of age 38yr old Single Mother and wanted to book a vacation for me, my daughter and Godson but bec I don't make 75,000 dollars a year, Im not eligible. This is veey disturbing bec people that can't afford 10,000 dollar vacations need discount rates so They can even go on vacations.
Very disappointed in this Site.

May 18, 2019
Unprompted review
Bookvip logo

Reply from Bookvip

Hi Krissy,

Thank you for your feedback. The reason our first time visitor vacations are up to 83% off the retail rate is because the resort is sponsoring the discounted vacation in exchange for meeting the resort's eligibility requirements. The resort's set the requirement's not Bookvip.com. You can email me at James@bookvip.com as we do have packages singles too.

We have over 3.9 Million followers on Facebook and sent over 100,000 families on vacation this year. We have over 26,000 customer past BookVIP customer videos testimonial video reviews, more than any other travel site in the world.

https://www.youtube.com/channel/UCUl85Z3jzqL3lLt_AFx-kbg/videos - Customer Video Reviews

Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages Up To 83%% Off

https://www.youtube.com/watch?v=GEIfEQ6YANQ


James Colligan
Owner
BookVIP.com

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Rated 5 out of 5 stars

Very nice resort with some great food…

Very nice resort with some great food options and daily shows. We took a no hassle resort tour promotion and saved a ton of money. ALL-INCLUSIVE is best. The pool is nice for both kids and Adults. Very easy to get around.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Top notch all the way!!!

What an awesome trip and we owe it all to BookVIP.com. From beginning to end it was smooth and easy. The resort was even more amazing than advertised and service, food and accommodations were unbelievably good. All of our excursions made us decide that our next trip we’re using BookVIP.com again! Claude and Ann

April 30, 2019
Unprompted review
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Rated 5 out of 5 stars

I really enjoyed my experience with…

I really enjoyed my experience with Bookvip. I have recommended the company to several other people. The facility where I stayed was excellent. It had a lot of entertainment on site. We did'nt have to leave for activity. The pool was on site as well. It was great. I really want to return when I can invest in the property. The room was very clean and roomy. Thumbs up with my experience.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

I had a great time

I had a great time. The staff at Landmark Resort was the best! It was in a nice area of the beach. Thanks for letting me book through bookvip.com.

April 30, 2019
Unprompted review
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Rated 1 out of 5 stars

These people are prejudice against…

These people are prejudice against people who are not married. Their loss! Even without being married I make more than enough to afford a timeshare. I already have one! Used my week this year already and am trying to have another trip...

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Deal !

Excellent Deal !

We received all features and bonus that BOOKVIP.COM promise

The Class of the hotel that we reserve that's wonderful 4 Diamonds ,

all the steps for the reservations was very clear and easy to follow ..

I would recommend Bookvip.com to all people that want to have a GREAT vacations .......

April 11, 2019
Unprompted review
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Rated 5 out of 5 stars

We had a lovely time

We had a lovely time. The Marina Fiesta Resort was nice, the staff top notch and the pools were clean with plenty of loungers. Our room was large, clean and very comfortable. The hotel offered buffet for meals on property, they were no frills but pleasant. Our AI plan included several restaurants just outside the hotel and they were wonderful.
My only issue was the timing, I'll never go to Mexico during Spring Break again. It did get loud a couple times. Lesson learned. 
I have recommended BookVIP.com to friends and acquaintances many times and will continue to do so.

April 11, 2019
Unprompted review

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