UK Bookworms Ltd Reviews 190

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing the books as fantastic, lovely, and in perfect condition. Many people also highlight the wide selection available, noting that it caters to various ages and genres, making it easy to find exciting options. The delivery service is frequently praised for being quick, prompt, and well-packaged, ensuring items arrive safely and on time. However, some customers also noted issues with postage, mentioning instances where the correct postage wasn't paid, leading to delays in receiving their orders. A few other people also felt that the postage was very slow or that the company was slow to dispatch items.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the fantastic quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent value for money. Regular updates of new titles are advertised on their socials and discount codes are available to reduce the online price of £3 per book to £2.50 each. The website is easy t... See more

Company replied

Rated 5 out of 5 stars

Amazing products, amazing customer service and nothing is too much trouble for Jenny the owner. She is always friendly and approachable. She will go out of her way to help and support. The books are f... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely books - the ones I bought were Maisy and a Sophie book to help my non verbal 3 year old and a poo in the zoo book for my nephew at 1 year old he loves it! Perfect condition and deliv... See more

Rated 5 out of 5 stars

What a delightful children’s book that I bought for my grandsons. Excellent price, quality. Postage was reasonable and the whole process was hassle free. I most certainly intent to buy more books from... See more

Company replied


Company details

  1. Childrens Book Store

Written by the company

We pride ourselves on making books for children both affordable and accessible by working with schools and offering both online and in person sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Five stars!

Ordered for a present and delivery was so fast. Book is in fantastic quality! Will definitely order from here if I ever need a kids book again

March 11, 2026
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Rated 5 out of 5 stars

Absolutely lovely books

Absolutely lovely books - the ones I bought were Maisy and a Sophie book to help my non verbal 3 year old and a poo in the zoo book for my nephew at 1 year old he loves it! Perfect condition and delivery thank you

March 8, 2026
Rated 5 out of 5 stars

Quality service

Quality service. I had made 2 separate orders they realised and joined together so they I would receive discount and refunded the difference.

March 8, 2026
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Rated 5 out of 5 stars

Fantastic books

Fantastic books. A good range to choose from and price of books are excellent. 2nd time purchasing books from here. Delivery was quick . Will buy again in the future.

November 21, 2025
Rated 5 out of 5 stars

Fantastic products & customer service

Amazing products, amazing customer service and nothing is too much trouble for Jenny the owner. She is always friendly and approachable. She will go out of her way to help and support. The books are fantastic quality and brand new.

November 17, 2025
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Reply from UK Bookworms Ltd

thanks for leaving such a lovely review

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Rated 5 out of 5 stars

Lovely little book

Lovely little book, putting it together in a hamper for a baby shower gift, the parents love cats!

October 22, 2025
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Reply from UK Bookworms Ltd

we're very pleased to hear the book will be a lovely gift

Rated 5 out of 5 stars

Lovely books,

Lovely books,, quick delivery

October 8, 2025
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Reply from UK Bookworms Ltd

thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Good choice of books for all ages

Good choice of books for all ages. Delivered on time. Bough for grandchildren xmas etc. Fab prices. Would recommend.

October 6, 2025
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Reply from UK Bookworms Ltd

it's great to know you were happy with your order - we look forward to supplying you again with books in the future

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Rated 5 out of 5 stars

Great service

The books were delivered within a few days which was great. The quality of the books were excellent. Would definitely use again.

September 25, 2025
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Reply from UK Bookworms Ltd

thanks for the lovely review - we look forward to receiving orders from you again

Rated 3 out of 5 stars

Postage was very slow or you was slow…

Postage was very slow or you was slow to post out

September 10, 2025
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Reply from UK Bookworms Ltd

I've looked into this order and it was placed at 10pm on a Wednesday and delivered on a Saturday. At checkout our website advises the delivery option you chose was 3 to 5 days so I think it's then unfair to leave a poor review when the delivery arrived when we advertised it would. We have a next day delivery option, which you chose not to select.

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Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch and good taken care of by packing it. Books arrived quickly. Everything was followed by tracking number.
Very good
I’m sure I’ll order again at some point :)

June 9, 2025
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Reply from UK Bookworms Ltd

thanks for the review - we look forward to sending more orders to you in the future

Rated 5 out of 5 stars

Great books

Great books, delivered promptly well packaged and good communication to know when parcel was arriving.

August 26, 2025
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Reply from UK Bookworms Ltd

thanks for taking the time to leave a review

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