I ordered leggings but unfortunately wasn’t impressed with the quality. I contacted the company to request a returns label well within the 14-day return period, but instead of simply providing the l... See more
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Seriously disappointed with the quality and size came up really small so I emailed them for a return. Nearly two weeks later and I'm getting extremely slow replies and also they are saying I can't ret... See more
Cabooom that Bum I bought this to my wife for my birthday. She's too self conscious to buy leggings herself and this is the first pair that oulines instead of hiding her forms. Both of us are happ... See more
My wife ordered a pair of large trousers and when they arrived they wouldn't have even fit our 9 year old daughter they were tiny. Trying to email them they don't respond EVER, can't get a refund ev... See more
Company details
Contact info
Rosastraße 12, 45130, Essen, Germany
- 017641318447
- info@boombooty.de
- boombooty.de
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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My husband really like the leggings…
My husband really like the leggings very much! They are flatering. I got one pair of red, one grey and one black. Shipping was very fast (one week) and no bad surprises such has duty fees. Not afraid to sqat with those at the gym!
Good quality of the products..like on…
Good quality of the products..like on the pictures. Friendly and Quick response of customerservice after sending an email.
Good quality leggings and a nice fit…
Good quality leggings and a nice fit for my Mrs , had to make a few enquiries via email and replies were same working day . Very happy to be a returning customer
What a waste of money
What a waste of money! I originally purchased these leggings in a size small. When they arrived, they barely fit over my thighs even though that’s my size in everything. I was able to get the leggings exchanged for a bigger size but only after paying $30 to ship it back to Germany! The medium size arrived and I still hate them, the fabric barely stretches. Even in a bigger size, they are still uncomfortable. Definitely never buying again.
I ordered the legging and the top for…
I ordered the legging and the top for my girlfriend. on the purchase they informed me they will provide me with a tracking number. So far they have not provided me with an update. I am worried they are a scam. I thought they were legit. But as they say looks might be decieving. SO BE CAREFUL!!!
After 3 weeks they sent a tracking number and the link is complicated. At least they are legit.
I never really trust Social media…
I never really trust Social media adverts and usually buy clothes in store but thought I'd purchase these for my partner; she's loves them and obviously looks great in them so ordered a second pair; unfortunately the second pair didn't fit but with an exchange free of charge, I can't complain at all.
Well made products but they won't honour their refund guarantee.
The leggings arrived in good time and were well packaged. However, my girlfriend did not like the material. I returned them for a refund (as promised on their website), however BoomBooty consistently failed to refund the price, claiming each time to "check with the finance department", before eventually claiming that they had "paid long ago", which was not the case at all. Avoid this company if you may need to return any product they sell as based on my experience you will not get a refund.
Ordered several leggings
Ordered several leggings, very happy with them. With one pair of leggings it turned out that the seams were coming loose, I contacted customer service and I was helped immediately! thanks for the good and fast service
Great leggings but they can get holes in them
My husband bought me these leggings for Christmas last year and I love them, sadly they have somehow got a hole in the leg so I'm trying to have them replaced as per the 1 year guarantee but they can't seem to find the information about the order. Fingers crossed I'll get a replacement!
Edit: they were trying to say the anti hole guarantee is only for 6 months not a year as it says on their website but after sending a screenshot showing its a year they're sending me a new pair!
Very helpful and quick to reply to my…
Very helpful and quick to reply to my email about a faulty product. Very happy with the customer service
Loved these when I got them for…
Loved these when I got them for christmas. The material was fabulous. Went to order them again and they aren't the same at all. The material is thinner and see through. Looks like they switched to cheaper materials. Really disappointed as I really liked them at first but after they switched to a new material they are super cheap for the price they charge and to return them they make you pay to return them. just a money hunger company if you ask me.
My wife absolutely loves the shaping on…
My wife absolutely loves the shaping on the leggings and it accentuates her in all the right places. I bought her a pair for a gift and now she doesn’t wear anything else.
NOT for hard trainings
NOT for hard trainings. Easily ripped seams....!
Nice booty, though; sending stuff back is possible, but you have to pay for delivery (again).
Bad quality and worse customer service
One of the worst customer service experiences I've ever encountered. My BoomBooty leggings tore on the very first time wearing them and as I was reaching out to them about a refund for the faulty pair, the support didn't even answer my questions. I'm not sure if they even read it, they just said they sent me a new pair even though I was asking for a refund. I asked again and they didn't answer. Very unprofessional. Would not recommend the product or the company based on this experience.
Boombooty are definitely my first choice
Boombooty are definitely my first choice!!! I buy a legging in march and a seam broke after a month a send a email and I received a qui k reply from the customer service they send me a new one within 3days! I will buy all my next legging from here !! I never see a good after purchase like this 👌👌👌
No refund
I ordered a legging. It didn't fit so i sent it back. The refund of the money should take 5 days. The received the legging back on the 25th of march. I still don't have my money refunded. I emailed them repeatedly and asked them to look into it, but they just told me that they already refunded the money and that I should check on my side. I would not recommend buying anything here.
Poor quality
I’ve purchased 2 leggings from this company and disappointed with the quality. The black pair developed a hole in the leg very early on and the second pair which I have hardly worn, had all the stitching rip around the crutch area. I’ve got a number of leggings from other companies and not had these issues. On reporting and showing the stitching , a refund was promised, but I’ve had nothing refunded from them despite numerous emails. They are now not replying to my emails.
If I could give 0 stars I would
If I could give 0 stars I would. Never buy from this company. I have been trying to get a refund for over 8 months with them. I have shipped products back to them from Canada to Germany. I have dealt with multiple customer service representatives who say my refund is coming and it never does. I have all the emails and tracking numbers to back this up. I have escalated all of my concerns with thier managers. Still, no solution. Buyer beware. This company has the worst service I have ever worked with, and terrible delays in getting back to you. Over 8 months I have been emailing back and forth with them! Often days and weeks go by without a reply, and often not even the same person so you have to explain yourself all over again. 0 Stars. Do not buy from them!
Absolute Shambles
Absolute Shambles
After waiting nearly 5 weeks for delivery, we received a ripped pair of leggings. Once reported to Customer Service we were promised another pair.... after another 4 weeks another pair arrived...... also ripped.
Now Customer Service giving us the run around saying they don't know where the replacement is and avoiding my request for a refund.
Cheap material and clearly not reputable
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