accidentally clicked on cash out on a sports bet, and it was paid out immediately. I expected there to be a second confirmation asking if I was sure I wanted to cash out, but that didn’t appear, and I... See more
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See what reviewers are saying
I was playing here a lot, made multiple deposits and got every withdrawal within 48 hours until I made last withdrawal and next day when I try to login into my account , It says account blocked. They... See more
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Speel hier al 2 jaar. Wil 40€ uitbetalen, krijg ik maar 20€ Dat zou volgens hun liggen aan belasting wat er betaalt moet worden. Thank you for the information you provided. After checking yo... See more
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Got playing here at Boomsbet and it is a great casino with lots of slots, live games and sportsbetting. Support (in my case Harvey) is quick in responses and very nice to talked to. The look and feel... See more
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Company details
Written by the company
Welcome to booms.bet online casino, where an unforgettable gaming experience awaits! With a wide selection of over 6,500 games from leading providers such as Betsoft, Pragmatic Play, and Yggdrasil, we are redefining online gaming. Enjoy generous bonuses, including a 100% welcome bonus up to €1,500 and 150 free spins, all within a user-friendly interface featuring well-organized filters and game themes. Immerse yourself in exciting slots or try your luck with live dealer games. Our extensive sports betting section keeps you up to date with the most popular events! We offer a lucrative VIP program and round-the-clock support via live chat and email. Join booms.bet today and discover the excitement of innovative gaming!💥
Contact info
Costa Rica
- support@booms.bet
- booms.bet
You should know
2.8
Average
437 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Refund.
I won a bet. After that I made a withdrawal. However, my crypto wallet did not accept it. Then this withdrawal was refunded to Booms. I thought that the money would be there immediately so that I could then have it paid out via a bank transfer. I prefer crypto withdrawal over a bank transfer because a bank transfer takes 3 days. This is also a smart move. The tactic here is to make you hesitate for so long that you cancel the withdrawal. But back to the refund... we are 3 weeks later and still have not seen my deposit. They keep saying that it is coming and that I have to be patient. My patience has now run out and I am afraid that I will not see my money anymore.
June 17, 2025
Unprompted review
Reply from Booms.bet
Dear Tim,
Thank you for sharing your concerns with us.
We understand how important timely access to your funds is, and we want to assure you that your situstion is currently under review by payment provider. We kindly ask for your continued patience during this time. For the most up-to-date information regarding your withdrawal, please do not hesitate to reach out to your VIP manager, who is available to provide personalized assistance and updates.
We appreciate your understanding and remain committed to resolving this matter as smoothly as possible.
Sincerely,
Booms.Bet Team
Waiting for payment and info since…
UPDATE 2026 STILL NO PAYMENT OR FURTHER INFO CONTACT OR ACTION!
Waiting for payment and info since januari 2025 Said it was a complicated case! No response anywhere and it is July!
Be careful
February 1, 2025
Unprompted review
Reply from Booms.bet
Dear Heuey,
Thank you for your feedback and we are sorry that you had such an impression of our casino. We sincerely understand your disappointment and we are sorry that you are still waiting for the process to be completed.
We would like to assure you that all requests related to the refund of funds are processed by our team. During certain periods, we have an increased workload, so, unfortunately, delays are possible. However, we always inform players about the status of their application via email.
If you have any questions or would like to receive an update on your situation, please contact us via the official email address, using the same email that is registered to your account. This way, we will be able to identify you and provide accurate information as soon as possible.
We are always open to help and will do our best to resolve your situation as soon as possible.
Sincerely,
Booms.Bet Team
Created an account
Created an account, deposited. Funds are missing. Support doing nothing. Another lie on the web! Watch out!
July 4, 2025
Unprompted review
Reply from Booms.bet
Dear Krawczyk Piotr,
Thank you for bringing this matter to our attention. We sincerely regret the frustration caused by the missing funds and understand how concerning this situation must be for you.
We would very much like to investigate the details of your case from our side to provide you with a clear and thorough response. However, without the account information, we are unable to locate your records and proceed with the review.
To help us assist you effectively, please contact us via email using the address registered with your account. This will allow us to verify your details securely and work towards resolving the issue as quickly as possible.
We are committed to ensuring transparency and support throughout this process and look forward to your message.
Sincerely,
Booms.Bet Team
im new to this site but it looks fun
im new to this site but it looks fun, i hope the withdraw process is fast here aswell.
July 4, 2025
Unprompted review
Reply from Booms.bet
Dear Faith Produzent,
Thank you for sharing your first impressions! We’re delighted to hear that you find the site enjoyable so far. We understand that the withdrawal process is a key part of your experience, and please rest assured that we strive to handle all withdrawal requests as efficiently and securely as possible.
Wishing you plenty of fun and good luck on your gaming journey!
Sincerely,
Booms.Bet Team
Good trustworthy casino…
Its easy to subscribe and very simple to deposit.
The games are a lit of fun and there sre really a lot of games.
When i have a problem then the live support helps me instant.
Like today Jessey helpt me. The wsiting time was under 10 sec.
July 3, 2025
Unprompted review
Reply from Booms.bet
Dear Tjeerd Salari,
Thank you for taking the time to share your experience — it truly means a lot to hear such positive and encouraging words from our players.
We’re thrilled to know that your journey with us has been smooth from the very beginning — from sign-up and deposit to exploring our games. Making things simple, intuitive, and enjoyable is exactly what we aim for. It’s also fantastic to hear that you’ve found our live support team responsive and helpful — and we’ll be sure to pass your kind words along to Jessey, who will certainly appreciate the recognition.
Wishing you many exciting sessions ahead!
Sincerely,
Booms.Bet Team
NO RELIABLE COMPANY - NO PAY OUT❌
‼️I’m still waiting for my small price.
No withdrawing in a few hours. I contact support with over 60 e-mails. With screenshots, ID, video, new password requests, new codes. NOTHING works. But paying to deposit was no problem…..
But still NO solution. No trustfull or reliable company. They don’t pay out. Just repeating the same questions over and over again.
So not supporting at all. I’m going to report to the police, this is treft and scams
————————-
‼️PART TWO‼️
————————
Total nonsense!!!❌
You guys are absolutely unhelpful and give absolutely NO SERVICE!!!❌
Stop it!
I send you 82 emails with the same information every time. Just pay out my prize and I will update my review.
The report to the Dutch Gaming Authority has been done. All damages will be claimed on you. It is up to you now to resolve this with me personally.
Don’t ask me any more information to send to you. My file in your inbox is bigger than big.
Use your brains to solve this.
I don’t stop with you until you transfer my money.
⛔️YOU HAVE BLOCKED MY ACCOUNT‼️
NOW IT IS UP TO YOU TO WITHDRAW THE MONEY. THE AUTHORITIES ARE INFORMED.
LOOKING FORWARD TO MY TRANSFER BY YOU BOOMS.BET. ‼️
June 20, 2025
Unprompted review
Reply from Booms.bet
Dear Natalie,
We are sincerely sorry that you had a negative experience, and we fully understand how important it is for every player to receive their winnings as soon as possible.
We would like to assure you that all withdrawal requests are processed on a first-come, first-served basis. We have established internal procedures for verifying and processing each request to ensure the safety and integrity of all our users. That is why some requests may take a little longer than expected, especially if identity verification or additional documents are required - this is a standard part of our security and AML compliance policy.
As soon as your request is processed, you will definitely receive a confirmation or clarification letter to the email associated with your account.
We also want to note that we are always open for dialogue and ready to help you in any situation. If you have any questions or need further assistance, please contact our live chat on the website or write to us at support@booms.bet - the main thing is that the request comes from the email address to which your account is registered. This will allow us to quickly find all the necessary information and provide personalized support.
We sincerely appreciate each of our players and do everything possible to make your experience at our casino comfortable, transparent and positive.
Sincerely,
Booms.Bet Team
Locked account with 617€
I've placed only 3 bets in this casino before my account got closed without any prior notification. I've placed one bet on ATP Challenger Tour and two bets on ATP 500 doubles.
In the email I received, they say:
"9.2. Collusion and cheating
BoomsBet is eligible to disable users Accounts and forfeit their Account balances (including deposits and winnings) if they will be noticed of gaining, attempting to gain an advantage of trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, multiple using a single Account, soft playing. BoomsBet provides the rigorous examination of play by both manual and automated ways and investigates all related user complaints. In addition, BoomsBet provides proactively and randomly examining gameplays and Accounts.
9.3. Fraudulent activity
Once BoomsBet noticed a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfeiting of all Account balances without prior notification. In such cases, BoomsBet reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such user.
6.4.The Sportsbook platform reserves the right to declare the bets (or a part of them) void (payments are made with the odds «1») or to suspend payments until the end of trial (including judicial) in one of the following cases:
6.4.3. If there are traces of unfair practices being used (bets made in fraudulent manner, obviously “bad”odds” (e.g. obviously incorrect odds), switched odds);"
Obviously, I haven't done anything of that. For the matches I've placed my bets on, all other sportsbooks shared the same odds, I don't use any software, VPN or any other things mentioned.
June 16, 2025
Unprompted review
Reply from Booms.bet
Dear LS,
Thank you for taking the time to share your concerns. After a thorough review conducted by our Affiliate and Fraud team, a decision was made to block your account in accordance with our established rules and regulations. We understand this is disappointing, and we acknowledge that you believe no violations have occurred.
As outlined in the guidelines you mentioned in your feedback, the platform strictly monitors for activities such as collusion, fraudulent behavior, and use of prohibited tools or services. These rules are essential to ensuring fair play and security for all users.
We appreciate your understanding that such measures are taken only after careful investigation. Should you require any further clarifications or wish to discuss the matter more deeply, please feel free to reach out through official support channels.
Thank you again for your input.
Sincerely,
Booms.Bet Team
excellent casino love playing
June 8, 2025
Unprompted review
Reply from Booms.bet
Dear Joey Grijsen,
Thank you for sharing your enthusiastic impression. It’s wonderful to hear that the overall experience has been excellent and that you genuinely enjoy playing on the platform. Creating an environment that keeps players engaged and satisfied is a priority, and your feedback confirms that these efforts are successful.
Your perspective helps in understanding what truly enhances the gaming experience. Wishing you many more enjoyable sessions.
Sincerely,
Booms.Bet Team
Dear boomsbet
Dear boomsbet
Two times i,v been cheeten. On 5/6/2025 i lust my cashback anf today my free spins wich i bougt in tge store with te 1500 points i saved and every time i contact one of your agents day always say that they don,t know nothing about the mattei find this verry unproffesionel. They always wanna let me believe that i am a liar wich is surtenley not true
The cashback of a stupit 4 euro never came on my balance and the 25 spins i bought did not work on the game wich was elvis frog in vegas . And jast but not least. They provided me with the wrong e-mail so i hadnto wrihgt this twice. A hope that you willing too compensate me for the money and spins i lost and i thank you for reading and understanding. Please note that i am from belgium and can not wrihgt englisch that well
Greetings
Ray
June 7, 2025
Unprompted review
Reply from Booms.bet
Dear Raymond,
First of all, thank you for sharing your feedback with us. We’re truly sorry to hear about your negative experience. Please know that your message is important to us — it gives us the opportunity to grow, improve, and provide better service to every player.
We want to reassure you that cashback in our casino is fully automatic, and the system calculates and credits it based on your gameplay, in line with our terms. This means everything is processed fairly and transparently — no manual actions or changes are involved.
As for the bonus spins you bought with your points in the store, we completely understand how frustrating it must be if they didn’t work as expected. To investigate this properly and assist you further, we kindly ask you to contact us via support@booms.bet or through our live chat — please make sure to do so from the email address registered to your account.
We’re very sorry if you felt misunderstood or not heard. That is never our intention. You're not alone — we're here to support you and make sure your concerns are taken seriously.
Thank you again for your message and for being part of our community. We’re confident that together we’ll find a solution that will leave you satisfied and smiling again.
Sincerely,
Booms.Bet Team
Very good casino
Very good casino! It has a huge selection of games, fast deposits and withdrawals from the player's account. They also have 24 hour chat with professional agents like Kleo who are ready to help you at any time. I recommend this casino to everyone
January 1, 2025
Unprompted review
Reply from Booms.bet
Dear Arek Wieczorek,
We sincerely appreciate you sharing your positive experience with us. It’s fantastic to hear that our extensive game collection caught your attention and that you found the deposit and withdrawal processes convenient and efficient. We put great effort into making financial transactions as smooth as possible, so your recognition means a lot.
Our team members, including Kleo, take pride in offering attentive and professional support around the clock, ensuring players always feel supported whenever they need assistance. Knowing that you value this service motivates us to keep delivering the best possible experience.
Thank you for recommending us to others—that’s the highest compliment we can receive.
Sincerely,
Booms.Bet Team
Reply from Booms.bet
Dear Natacha Maertens,
Thank you for your review. We understand that withdrawal and verification processes can sometimes feel unclear, and we are ready to help clarify.
If you have any questions or need assistance regarding your specific case, please feel free to contact us directly via the email address registered to your account. Our team is committed to providing prompt and thorough support to help resolve any outstanding issues.
We appreciate your patience and look forward to assisting you further.
Sincerely,
Booms.Bet Team
Horrible
Horrible. Didnt answer my refund request. While they werent allowed to let me register.
December 4, 2024
Unprompted review
Reply from Booms.bet
Dear Hamid Said,
Thank you for sharing your concerns with us. We regret to hear about the difficulties you've encountered. Please understand that we strive to adhere strictly to our policies to ensure fair play and regulatory compliance.
If you have any further questions or need clarification on your situation, we encourage you to reach out directly to our support team via email. We are ready to assist you and will do our best to address your concerns promptly.
Sincerely,
Booms.Bet Team
Super application!
May 28, 2025
Unprompted review
Reply from Booms.bet
Dear William,
Thank you for your enthusiastic feedback — it truly means a lot to us!
Knowing that you consider our platform a “super application” gives our entire team a boost of motivation. Behind every feature, design choice, and update is a lot of thought aimed at making your experience smooth, intuitive, and genuinely enjoyable. Whether it’s the speed of the interface, the variety of games, or the overall functionality — we’re thrilled that something stood out enough for you to share your appreciation.
Sincerely,
Booms.Bet Team
3 stars for now!
It is a good casino with alot of games and alot of bonuses! Also the support team is really good. I have a withdrawal open for more then 48hrs. So i am scared they wont pay me at all.
If they do i will change the review to 5 stars!
I just got payed few hours after. It takes a while but dont worry you will get it !
May 28, 2025
Unprompted review
Reply from Booms.bet
Dear Mark Fekkes,
Thank you for sharing your honest and balanced thoughts with us—it truly helps us understand where we stand from the perspective of our players.
We’re glad to hear you appreciate the wide selection of games and the variety of bonuses, as well as the efforts of our support team to assist you. Your initial concerns about the withdrawal delay are completely understandable—waiting for a payout can be stressful, and transparency in such moments is crucial.
It’s reassuring to know that the payment finally came through, even if it took a bit longer than expected. We recognize that timely transactions are a vital part of the overall experience, and your feedback highlights an area where we continuously aim to improve.
Thank you again for your patience and for trusting us with your gaming journey.
Sincerely,
Booms.Bet Team
Great experience
Great experience! Lots of variety and awesome bonussus! 10/10 would recommand
May 28, 2025
Unprompted review
Reply from Booms.bet
Dear Marcel Brinkman,
Thank you for taking the time to share such an enthusiastic and uplifting review—it truly means a lot to us.
We're thrilled to know that the variety of games and the bonus offerings have created a standout experience for you. Curating a platform that keeps things fresh, engaging, and rewarding is something we continuously work toward, and hearing that it resonated with you at a "10/10" level is the kind of feedback that fuels our team’s passion.
Your recommendation carries real weight—coming from a player who clearly appreciates both the fun and the structure of the platform.
We hope your next sessions bring just as much energy and maybe even a few lucky surprises along the way.
Sincerely,
Booms.Bet Team
Scam- Avoid it
Really frustrated:
I am getting the same reaction on trustpilot everytime:
Due to a significantly higher number of requests, the processing time of your current request is unfortunately experiencing delays. We are monitoring the progress of your case. Should any updates arise or actions be required from your side, you will be contacted immediately through the email.
‐‐---------------------------------------
Ah, I see my request has entered the legendary Queue of Eternal Waiting. Should I start growing a beard now or wait for the first email update?
On a serious note, this company operates without a gambling license, and since they’re based in Costa Rica, there are no effective regulatory authorities to hold them accountable. They make decisions unilaterally, and in any dispute, the customer almost always loses. It’s essentially a scam. If they had any intention of resolving issues fairly, they would have taken action by now.
May 12, 2025
Unprompted review
Reply from Booms.bet
Dear Mo Lam,
We truly appreciate you taking the time to share your feedback. We understand the frustration you’re feeling and sincerely apologize for any trouble this has caused.
Currently, we are experiencing an influx of inquiries, which has unfortunately resulted in longer response times. Rest assured, we are actively investigating your situation, and as soon as there is any progress, we will reach out to you directly with an update.
Your feedback is invaluable to us, and we thank you for your patience and understanding during this time.
Sincerely,
Booms.Bet Team
Its a great casino
Its a great casino. I like the fast pay in and out with crypto. All my loved slots are available. They have nice promos more time a week.
If there is any problem,Support Team helos directly. Exspecially my Dude Carl.
May 10, 2025
Unprompted review
Reply from Booms.bet
Dear Amiro,
Thank you so much for your feedback! It’s fantastic to hear that you're enjoying the fast transactions and the wide selection of your favorite slots. We’re also glad you’re taking advantage of the exciting promotions that we offer.
We're especially happy to hear that Carl has been able to assist you so efficiently. It’s always our goal to ensure that our support team is there for you whenever you need help. We truly appreciate you being a part of our community, and we look forward to offering you even more great experiences in the future.
Sincerely,
Booms.Bet Team
When you ask to close your account
When you ask to close your account, you need to send your "VIP manager" a email with the request.
My VIP manager is asking me some random questions but does not close the account, greedy casino trying to keep you playing.
This is the kind of emails i am getting back:
-I'm just trying to send you good promo offers that you might like and bring you profitable bonuses and winnings, dear friend, so I hope you reconsider...
-I hear you and I'm trying to understand where you are coming from with your request :raised_hands:
-Have you had a chance to explore the offers I've sent via email? I’d love to hear your thoughts and ensure you’re getting the most out of them!:heart:
-Thank you for you honest answer! Could you please as well clarify the name of games that gets blocked as you stated?:raised_hands:
-I'm sorry, but could you please let me know whether I can smooth out your bitter aftertaste?
-Okay, I got your point, and if you decide to leave, I will respect your choice without any interference. As per our closure procedure, I have temporarily deactivated your account for 7 days. I look forward to hearing from you after this period to discuss your final decision undefinedd
I am over 10 emails with this bs, this guy just dont want to close it!!
Booms.Bet Team when you ask to close the account, you can ask why, but when i am saying it 2 times you need to close it!
Update:
Hello! I hope you're doing well. Since we've reached the previous stage, I’d love to hear your further decision. I'm here and looking forward to your response!
Terry my "VIP Manager" still does not leave me alone, i am also getting alot of spam mails from other casino's now, feels like they are selling my info.
May 7, 2025
Unprompted review
Reply from Booms.bet
Dear Denny Hameren,
We are truly sorry to hear that you’ve decided to close your account, and we completely respect your choice. However, we wanted to let you know that your VIP manager has been reaching out in order to understand more about your experience with us. We sincerely appreciate any feedback that helps us improve, and we would have loved the opportunity to learn what aspects of our service did not meet your expectations.
It’s important for us to provide the best possible experience to all of our players, and your input would have been valuable in helping us make improvements.
Thank you for being with us, and we wish you the best moving forward.
Sincerely,
Booms.Bet Team
Great site with an great helpdesk 😀
May 4, 2025
Unprompted review
Reply from Booms.bet
Dear pieter wijbenga,
Thank you for your kind words! We’re delighted to hear that you’re enjoying your experience with us. It’s fantastic to know that our support team has been able to assist you and make your journey smoother — we always strive to provide fast and helpful assistance whenever needed.
Your feedback truly motivates us to keep improving and delivering the best possible service. We hope you continue to have a great time exploring everything our site has to offer.
Sincerely,
Booms.Bet Team
it is good it is a fine website
May 2, 2025
Unprompted review
Reply from Booms.bet
Dear Daan Peters,
Thank you for sharing your feedback with us! We’re glad to hear that you find our website fine and up to your expectations. Your satisfaction means a lot to us, and we’re always looking to improve. If there’s anything more we can do to make your experience even better, please don’t hesitate to let us know!
Looking forward to your continued enjoyment, and we hope to see you back again soon.
Sincerely,
Booms.Bet Team
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