Booqable Reviews 

We have it for years and it is backbone of our business. These guys are trying to improve and lately with AI development you can see more features are coming in. 100%recommended.

I was late just 1 day for the free cancellation, the charged me the full month and didnt want to give me back my money. I won't come back.

I've used two platforms now for my business and I would recommend Inflatable Office over booqable any day of the week.
Booqable is easier to setup that inflatable office but it's bare bones - you have to add on items such as the ability to send waivers which comes standard with Inflatable office for half the price.

Worst software on the market and customer service is horrible wouldnt recommend to anyone if I could give 0 stars i would

Performance is genuinely terrible. Run any website performance checker on ANY of their customer websites and they're ranked very poorly. Backend coders use outdated methods and heavy Javascript without a clue about efficiency or customer interface.

In addition, the code is locked for them only, you can't even update your website the way you'd like.

Customer service is very slow too, everything seems to be outsourced and not a real company with structure.

Support is very slow. There are so many backend coding issues that the team never fixes. The programmers are not even close to being professionals.

The web design is great but too many things that go against it. 1. They don't allow you to create a sitemap. So indexing pages with Google is not friendly. 2. They don't integrate with Google maps. 3. The tech support is non-existent.

Listen, I gotta say—Lee, The Rental Guy, nailed it. Everything he said on his YouTube channel, @therentalguy, was spot on. Booqable has been exactly what we hoped for: intuitive, flexible, and just plain easy to use. We weren’t expecting trouble, and aside from a few minor hiccups (which are totally normal), it’s been smooth sailing.

I only found Booqable because I follow Lee occasionally and happened to catch one of his videos. I’m so glad I did—otherwise, I’d probably still be forcing my rentals through Shopify and other platforms that just weren’t built for this. With Booqable, nothing feels forced. Everything flows.

And the more we dig in—the more data we collect, the more we explore tags, the more we update invoices while keeping the same booking number—the more we love this platform. Multi-location setup? Seamless. Reporting? Can’t wait to see the full picture after a year.

Huge thanks to Lee for pointing us in the right direction, and major props to the Booqable team for creating something this reliable and powerful.

There is no live technical support. This is unconscionable, when so much money is at stake. They advertise support available during normal business hours but all you get is an AI agent in the chat. And of course there is no phone support. Very, very, very disappointing

The technical support is minimal and deflects a lot of issues to the development team (that you cannot talk to). After highlighting glitches in processing deposits (we need to do daily). 2 months on and I am still dealing with issues that have added workload. The software is clean and simple on the face, but lacks automation. Automation and reducing manual tasks are the primary reasons for implementing software; however, many manual workarounds are still required. The software has potential, but needs development

Technical support is poor. Rarely do they read the complaints but merely gloss over and miss pertinent information with what needs fixing. I've been waiting for 10 days for a developer to fix my issue on two sites that is affecting same day orders and I'm losing hundreds of dollars day while they tell me...it is being investigated ..

The back end for renting is quite easy to manage and that's why i decided to go with Booquable. But the website builder is extremely basic, you have almos no freedom to customise your site, and the rental/checkout/products CRM is really bad, you can't add up-sales or add-ons to products, you can't add popups or notes to de extra services, you can't make the extra services to be applied per product and are just per order, so if someone rents 3 bikes and they seclet premium insurance they will only pay for the insurance for 1 bike instead of the 3.

Is so so SO basic that it's just not worth it. You are better off with something that might look a little bit more complicated to set up and to manage after but you will be able to do what you want to do instead of having to find work arounds everything.

Customer service is quite slow but they always tried to help. I had a call with Asuka and she was lovely and tried to help me as much as she could, but the platform it just so basic that nothing that I wanted to do was an existing featured. She helped me to find workarounds or suggested other options, but i'm far from where I would like to be with my store.

They were unable to help me with adding multiple products to my store. Huge lack of communication between support and my tech guy. And then no refund on top of all this in which I will have to take the hit on due to their incapability. HORRIBLE DONT WASTE YOUR MONEY!!!!!

Jeffrey helped me through several tasks that I thought were impossible after attempting to watch several YouTube videos. He made it easy and taught me skills to help myself next time. He made me more confident in using the booqable site and its many features.

Booqable has been a great experience, super easy to understand and while Building my website there tutorial videos took away a lot of the stress of trying to figure it out. I would definitely recommend it to other rental businesses looking for a great rental software.

Booqable is an excellent rental management platform that offers a flexible pricing structure, allowing businesses to set daily, weekly, and custom rates. The ability to require a deposit ensures financial security, while seamless Stripe integration makes payments easy and secure. One of its standout features is the requirement for users to agree to terms before making a reservation, providing legal protection and setting clear expectations. The user-friendly booking system simplifies reservations, and real-time inventory tracking helps prevent overbooking. While customization options could be expanded, Booqable remains a top choice for businesses looking for an all-in-one rental solution.

The platform is so simple to use and with great how to videos. Any questions I had were answered quickly.

I've been very happy with the website experience. It did take a little while to get used to the website editing tools but any questions I had were answered in a timely manner through the question link. Only drawback I found was the delivery and pickup options, being my deliveries are charged on a per mile bases which would not calculate at checkout. I was able to get around it but a mileage (zip code) calculator might be helpful.

I'm new to Booqable and found the setup to be very intuitive and logical. The supporting instruction pages and videos are comprehensive and easy to follow. I am truly impressed. I'm 80 years old and if I can figure it out, anyone can. If you're on the fence whether or not to choose Booqable, just do it. You won't regret it.

Our company has had a wonderful experience with Booqable so far. Even before we purchased a plan, they offered us a call with a team member to see if it was a right fit for us. He was completely honest. They have helped us step by step through the setting up period. They even offered a call with a team member that went through our website and made sure we were doing good. Booqable was just what we were looking for for one of our projects.