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LifeGoods Group B.V. Reviews 273

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TrustScore 4 out of 5

3.9

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LifeGoods Group is een internationale online retailer met een ruim assortiment aan stijlvolle en hoogwaardige producten die jouw leven net iets meer plezier geven. Bij ons vind je vele mooie maar prijsbewuste producten op gebied van wonen, koken en lifestyle.

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3.9

Great

TrustScore 4 out of 5

273 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great customer service

Great customer service! I bought a smoothies maker type of blender more than a 2 year ago. In time, spare parts got damaged but motor is still strong and working. When I wrote them about the spare parts and they immediately responded. Even though my guarantee is over they put the client satisfaction in as priority. I am very happy with the machine and very happy with client service after purchase.

November 1, 2025
Unprompted review
LifeGoods Group B.V. logo

Reply from LifeGoods Group B.V.

We are delighted to hear that you are so satisfied with both your blender and our customer service! 😊
It is important to us that our customers can continue to count on us even after the warranty period has expired, so we are pleased to hear that we were able to help you quickly. Thank you for taking the time to share your positive experience – we greatly appreciate it!

Kind regards,
LW

Rated 5 out of 5 stars

Speedy delivery

I mailed on Sunday that my toaster had caused the fuses in my flat to blow and I didn't dare use it anymore
I had bought it in september 2024
On Wednesday a new toaster was delivered , free of charge
I did not have to return the faulty one
Chapeau !

August 20, 2025
Unprompted review
LifeGoods Group B.V. logo

Reply from LifeGoods Group B.V.

Hi Hilda, Thank you for your positive feedback. We are glad that we were able to resolve the issue together. I hope you continue to enjoy your new toaster and that we see you again soon at LifeGoods. ^LvG

Rated 1 out of 5 stars

I purchasedExtremely Disappointing – Poor Product and Zero Support from Lifegoods a product from…

I purchased a product from KitchenBrothers (Lifegoods Group BV) via bol.com. Shortly after the warranty expired, the device broke down — completely unacceptable for a product in this price range.

I contacted them, but Lifegoods refused to offer any help. No goodwill, no solution, nothing at all. As if it’s my fault their product fails right after the warranty ends.

It feels like they intentionally wait for the warranty to expire so they can walk away from any responsibility. Their customer service is unreachable or evasive, and they clearly don't care about customer satisfaction.

I feel scammed. I’ll never buy anything from this brand or company again.

July 1, 2025
Unprompted review
LifeGoods Group B.V. logo

Reply from LifeGoods Group B.V.

Hi, Thank you for reaching out and giving feedback. We’re sorry to hear about your experience and understand your frustration.

Unfortunately, as the product is no longer within the warranty period, we’re unable to offer a replacement or repair. We realize this may not be the outcome you were hoping for, and we regret any inconvenience caused. ^LvG

Rated 5 out of 5 stars

(UPDATED) Same issue as the lady that posted…

Same issue as the lady that posted before me. I ordered an item via Bol and received the wrong one. I contacted them multiple times and they don't care to make up for their mistake. I dare you not to accept my return and I will take you to court even if it's about a 100 EUR, you've done it to multiple people and I can prove it easily.

---

UPDATE:
They contacted me back and provided a solid resolution. With that said mistakes can happen, but what's not okay is not providing a resolution.

June 23, 2025
Unprompted review
LifeGoods Group B.V. logo

Reply from LifeGoods Group B.V.

Dear Yassir. Thank you for your review and our apologies for the delay. Due to the summer rush, our response time is slower than usual. I have just sent you an email to come to a fitting solution.
I look forward to hearing from you! ^JD

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