The boot-bag Group Reviews 

1,175
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great communication throughout making sure right purhase. Fitted to my Jeep today easy to do, and instructions were sent to me via emai after purchase. Great quality, value for money if you have got r... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a hatch bag from The Boot-Bag Group for the back of our Mini, as we wanted extra packing space for weekend camping trips. The instructions were emailed to us bef... See more

Company replied

Rated 5 out of 5 stars

Communication with this company was excellent although the boot rack is well made and functional it didn't suit our requirements mainly because on a 24 hour trip on a ferry the rubber feet securing... See more

Company replied

Rated 3 out of 5 stars

Purchased a "Mazda Miata ND Trunk Luggage Rack : Revo-Rack Black ( Specific Model for ND With Sirius antenna or lip spoiler )", seems sturdy overall. First time I tried to use the straps they broke.... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Designers and manufacturers of innovative luggage solutions for convertibles since 2008. Home of the innovative Boot-bag & Revo-Rack. We are based in Buckingham UK & Rotterdam Netherlands we ship globally.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,175)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Revo-rack for my Mx5 - Awesome

Bought a revo-rack for first ever camping trip around Scotland with our Mx5. Really happy with how it performed, it was superb. Performed exactly as advertised and shown on the YouTube videos I watched before buying it. Rack took a 100L Berghaus expedition bag really well - strapped on using 6 Rugtol adjustable bungees. I used anti-theft cables anchored to the boot lid hinges lets say for "peace of mind" but the vacuum cups are really awesome, they never faltered. Can't recommend highly enough.

June 3, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Great review many thanks for taking the time Darren. Safe travels in the future. Antony Liza & the team

Advertisement
Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. I’ve ordered both the rack for the picnic basket and the boot bag for when going away. It was easy to assemble and it does exactly what it advertises for. However I must say I was disappointed when the little rug matts to protect the car paint under the rack-brackets was missing. Somehow with the use of black tape I seemed to solve the problem.

June 9, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars and apologies for missing the small anti slip pads on your order. Black tape was a good call. Safe travels in the future. Liza Antony & the team

Rated 5 out of 5 stars

Great bit of kit.

Great comms delivered as specified.
Rack fits great boot bag looks great but not used yet Scotland holiday due shortly.
Would recommend.

July 7, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars have a great trip with your Revo-Rack & boot-bag. Liza Antony & the team.

Rated 5 out of 5 stars

Great little boot rack

Great little boot rack, does exactly what I need it to. Very study, easy to fit and remove, perfect for what I need it for. Good level of service although did arrive a day later than expected but will give the benefit of the doubt that this was the delivery company rather than these guys. Very happy with purchase and a very competitive price.

May 31, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the comprehensive review, great to hear you are happy with the Revo-Rack. Safe travels in the future. Antony Liza & the team

Rated 4 out of 5 stars

The purchase was as expected

The purchase was as expected, but now when viewing it, I would have made a plastic connection on one site of the beld , leave the other end to tighten it and tension the belt , this would make the installation easier!
Also, as a last security, I would have made that one of the belds, was going somewhere through the bag, zo if things would go wrong, than this will secure the bag even more!
Nevertheless, a great idee!

June 29, 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for taking the time to share, we have played around with the boot-bags design over the last 15 years, and think its 'optimal' but some interesting ideas - thanks. Safe travels in the future. Antony Liza & the team.

Advertisement
Rated 5 out of 5 stars

Easy to order

Easy to order. Kept constantly informed about the status of my order. Received order on time and in perfect condition

June 22, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for taking the time to review us and safe travels in the future. Antony Liza & The team

Rated 5 out of 5 stars

Wanted to use my MX5 for a holiday

I needed additional luggage space & was looking at boot racks. I was worried about them damaging the car . I came across the boot-bag which looked good, good reviews and not too expensive if it turned out to be no good. It was easy to order, they were really helpful organising delivery when I would be at-home. The kit was as easy to install as they said, proved to very secure and got our luggage to our holiday home in tact , meant I could have the fun car on holiday !

June 24, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Mark many thanks for the 5 star review and photos of the boot-bag on your ND MX5 great to have happy customers. Safe travels in the future. Antony Liza & the team

Rated 5 out of 5 stars

Smashing bit of kit

Smashing bit of kit, does exactly what it says.

June 4, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars great to har you are happy with the boot-bag vacation. Safe travels in the future. Liza Antony & the team

Rated 5 out of 5 stars

One of the best and most useful items I have bought for a long time.

One of the best and most useful items I have bought for a long time. Really easy to fit, and has lots of room. I was going to go for a traditional boot lid rack, leather and sheepskin straps, etc... but at a cost of over £500! Get one. You will not regret it.

May 29, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

hi Peter many thanks for the 5 stars and photos of the boot-bag on your MG by email, great to have happy customers. Safe travel's in the future Antony Liza & the team

Advertisement
Rated 3 out of 5 stars

Good product - wrong for a Jag XKR

The service for delivery was great and product well made - however I would not recommend it for a Jaguar XKR as when fitted and with the boot open it has dented the bodywork and no matter how much you adjust the fit it does not work. I have not used it so sadly a waste of money.

June 6, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

I have emailed you regarding this. We have been selling these luggage racks to XK owners for years so all very weird. Antony

Rated 5 out of 5 stars

Works without fuss

Works without fuss. Fits easily, removes easily.

July 1, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars safe travels with your boot-bag. Liza Antony & the team

Rated 2 out of 5 stars

I bought my boot bag and they are very…

I bought my boot bag and they are very expensive I must admit. Upon following the utube tutorial and the instructions that came in my email unfortunate am unable to use my boot bag as it is too dangerous. I don't have a clue how on Earth it happened as the straps have a thing attached to them so they can't come out of the boot but they did. I Almost was responsible for the death of fellow motorist on the motorway but thank god the bag fell off at the service station.
The whole metal frame just fell off the boot with the straps attached to the back and the back attached to the Frame. The whole frame just fell off and all the straps came out of boot, Altho I don't have a clue how that could of happened it did. I am too scared to use it again as I could have killed people on the motorway if it had fallen off while on the motorway.

June 20, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

hi Zillah you bought a hatch-bag not a boot-bag.

We have been making these since 2018 and have not had any issues.

The straps that sit inside the boot have large ends so they cannot come through the panel gap : its impossible. The tailgate must be shut with the 10cm wide 2.5cm diameter piece inside the boot.

You must have done something fundamentally wrong when you fitted the hatch-bag. We used two D rings on the frame where these straps attach and then we ask you to tie a knot in the webbing so its impossible for the strap to come off.

If you can please email us we will try and help you work out what you did wrong. We have had customers drive across the USA and Europe with these fitted.

Antony

Rated 5 out of 5 stars

Look great

Look great! And usefull

July 7, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks safe travels.

Advertisement
Rated 5 out of 5 stars

Miata road tripping made easy!

Placing the order for my Boot Bag was easy.
Loved that it took only a few days to receive.
Put the Boot-Bag in place ( very easy) and headed out for a road trip. It is everything it's suppose to be. With all the rain that we have had in New England this year, all content was kept dry. Couldn't ask for a better product.
The quality of materials and workmanship are superior!

June 10, 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars and detailed review. Great to hear you are happy with the boot-bag. Safe & happy travels in the future. Antony Liza & The team.

Rated 4 out of 5 stars

Very prompt service although had to…

Very prompt service although had to phone gls a few times as they couldn't find us otherwise thankyou ,plus very pleased with the bag

June 14, 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 4 stars GLS Seur & DHL can all be a bit 'dodgy' in Spain, hope you appreciate this is beyond our control. Safe travels with the boot-bag. Antony Liza &. the team

Rated 5 out of 5 stars

Revo-rack is recommended.…

Revo-rack is a tastefully designed solution for the problem of limited carrying capacity of sports cars. It is simple to assemble, intuitive to fit, and noninvasive to the car's components. Excellent quality.

June 19, 2023
Unprompted review
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars , happy and safe travels in the future. Liza Antony & the team

Advertisement
Rated 5 out of 5 stars

just finished our first use

just finished our first use. Would not have been able to take the trip without it. Very well made, it will certainly outlast the car. When fully loaded, it prevents the RF top from working. With a lighter load (75% full) I could still use the top. I can live with that. I was also able to use the rear view mirror with it only 75% loaded.
Very happy with the purchase.

May 24, 2023
The boot-bag Group logo

Reply from The boot-bag Group

Many thanks for the 5 stars, Happy travels with your boot-bag. Liza Antony & the team

Rated 4 out of 5 stars

The product seems well made

The product seems well made, though we have not yet given it a stern test. It fit well, was adjustable, and looks good.

Our issues would be: poor to non- existent assembly instructions, and a package that was partially broken open.

Assembly was not difficult once we figured out what went where, but that is because we are frequent DIYers. Very little text instructions were supplied; the illustration only helped somewhat. Clear text/illustration of screw sizes, etc. would have helped. We used methodical trial and error.
There were some instructions emailed to us from Boot Bag. But they were "tips" vs. detailed assembly instructions.

The broken box is on the shipper, we hope. Some hardware was floating around in the broken box, but all hardware was there

These Boot Bag folks seem nice and conscientious. The product seems to be a good one.

Better instructions and a shipper who wasn't careless would rate them 5 stars.

Finally, our package was held up in Customs for a bit. Dunno why...

Don't think Boot Bag is responsible for the Customs hold up.

May 22, 2023
The boot-bag Group logo

Reply from The boot-bag Group

hi James thanks for taking the time to review us.

Please bear in mind this is a review of the boot-bag group, not the courier or US customs efficiency, these are clearly beyond our control.

La Prealpina who make the luggage rack do put very basic instructions in packet. For this reason we have made our own additional fitting tips which were emailed to you with the sales receipt on May 23, at 10:53 am CET.

I would re-mail them but it seems you've put the luggage rack together now so a bit pointless.

Many thanks for taking the time, safe travels in the future.

Antony Liza & the team.

13/6/23

Many thanks for the updated review and rating

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look