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Boots N Bags heaven Reviews 

1,513
•
TrustScore 3 out of 5

2.8

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 305 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that orders arrive quickly, and many items are comfortable and look great in person. Many people appreciate the reasonable prices, wide selection of products, and neat packaging for their purchases. Shoppers often feel pleasantly surprised by the quality and find the ordering process straightforward. However, some customers also noted issues with product descriptions and receiving items in the wrong color. Others experienced significant delays with shipping, long delivery times, and a lack of tracking updates. Some buyers additionally reported receiving cheap materials, broken parts, and items that did not match expectations. People also mentioned difficulties with getting full refunds or returning merchandise.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. On one... See more

Order

Clients share negative opinions on order, expressing widespread frustration with missing packages and extreme... See more

Quality

People report ambiguous experiences with quality, as consumer opinions are sharply divided. While many... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, showing a wide range of shipping experiences. Many... See more

Price

Consumers find price to be ambiguous, experiencing a wide divide in their satisfaction. Many reviewers were... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Belt came and was wrong color - bright blue not navy. Thought about returning it but after reading the daunting return Restrictions decided at 83 I didn’t want to invest the time or energy it would... See more

Rated 3 out of 5 stars

The bag was low quality and not worth the price. Additionally and so far , I have not received the earrings yet and I already sent an email to your Support but did not get an answer yet

Rated 3 out of 5 stars

My order went in on April 22 and didn't receive it yet. STILL WAITING!!! I was hoping for it to come in by Mother's Day but I guess not.

Company details

  1. Women's Clothing Store

Written by the company

Get our top designers boots & bags, for the best prices. Its a real heaven for any fashion lover - Join our fashionable family today! Boots N Bags Heaven™ (AKA BNB Heaven)

Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.8

All reviews

(1,513)

300 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love this company

I love this company. The quality is good and up to date. Lot of different items. So far customer service is great. Lot of communciation.

June 23, 2026
Unprompted review
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Rated 2 out of 5 stars

Long delivery time

I still do not have the order that was placed on 6/1, apparently it didn’t ship till 6/10, coming from China, I did not know that this would be the source. It is a very long delivery window.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered two scarves (early 2025

Ordered two scarves (early 2025, it’s now mid 2026). Never received them. Contacted them the only way possible, via their website. Heard nothing ever. I’ve given up. BUT I will STAY AWAY FROM BOOTS AND BAGS HEAVEN FOREVER.

June 15, 2026
Unprompted review
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Rated 3 out of 5 stars

Nothing wrong with product

Nothing wrong with product, I just thought it was advertised as having a claw clip and it did not.
My second purchase. Love the first. Will purchase again. Just can't use this particular piece due to length of my hair right now.

Easy to order, shipping time as promised.

May 19, 2026
Unprompted review
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