I ordered an aluminium print to withstand steam in the bathroom. The ordering process was easy, the delivery was prompt and we were delighted with the product - and then we noticed the scratch on t... See more
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Once I'd worked out how to do the albums it was easier and fairly straightforward. When I pressed the button to send it came up with error but not sure what the errors were. Looked ok to me but didn'... See more
The Boots online photo album creator using the CEWE software was easy to use & the delivered album was of very good quality. Terrible delivery service however as the item was just left at a random... See more
Great service all the way. I'm not tech savvy, so I contacted customer service and he was absolutely brilliant. Advised me step by step how to add my photos online. The book was delivered as... See more
Company details
Written by the company
For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
Written by the company
Contact info
PO BOX 4395, CV34 9DN, Warwick, United Kingdom
- 01926 463 605
- bootsphoto@cewe.co.uk
- bootsphoto.com
4.1
Great
18K reviews
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Failed to correctly print photos twice
Failed to correctly print photos twice. When offer d to look into it did not reply (it's been weeks)
May 18, 2026
Lost items
We ordered item to be collected at Maidenhead store, the team were unable to find it anywhere, after two failed attempts to collect, our item was re-ordered for us through customer service and dispatched to our home address. Sadly they used DX and the delivery did not turn up for 5 separate delivery bookings. This resulted in a lot of admin for us having to constantly rebook the delivery. The item did eventually arrive but I think it was at least 3 weeks from the time we first placed the order.
June 5, 2026
Product very good
Product very good. Easy to use service. Only reason it wasnt 5 stars is it was a little slow between ordering and receiving the item but they do tell you your expected date
June 4, 2026
Boots Advantage Card
I have a Boots Advantage Card and use Bootsphoto all the time. I recently checked to see how many points I had accumulated only to find none of my orders had acrued any points. I spent half a day being passed around Boots Customer Care with them saying we don't add the points to the cards. I contacted CEWE who are the company BOOTS use for photographs and they also said they do not add the points. I have a lot of points due and nobody at BOOTS knows who adds the points. Just hopeless service from BOOTS!!! My recommendation go direct to CEWE for a good service.
May 21, 2026
Delivery took weeks
Delivery took weeks! And nothing special about the quality of the image. The jigsaw pieces were on the thin side. Would not buy this kind of product from boots again.
June 4, 2026
Quality was terrible
Product was terrible, looked like my 12 year old made it at school, really disappointed as went with booots thinking quality would be good
May 20, 2026
Excellent photographs
Very pleased with the quality and price of the photographs that I had printed,plus very prompt delivery.
Highly recommended.
June 2, 2026
Rejected my disposable camera after 10…
Rejected my disposable camera after 10 days.
Returned but no refund.
June 3, 2026
Super quality and prompt delivery.
Photos are super quality, are printed soon after ordering, always arrive promptly and are well packaged.
June 3, 2026
Fast easy delivery and very good clear…
Fast easy delivery and very good clear quality will order again
June 2, 2026
Good quality prints…..but finding it…
Good quality prints…..but finding it hard to choose what size prints I wanted before ordering….
June 2, 2026
Very simple instructions to follow…
Very simple instructions to follow online to order photos.
Quick delivery time after ordering.
Package well, received in good condition.
June 2, 2026
Very good service and delivered faster…
Very good service and delivered faster than I thought.
1st class
June 1, 2026
The worst EVER
The worst EVER! Never received my pictures, and they just looked after my order when I emailed them requesting a refund. Never EVER ordering again.
June 1, 2026
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