Booty Swim Reviews 185

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Just you’re annual reminder to everyone not to buy here! I haven’t forgotten the disgusting service you people gave me. Don’t buy their products, they take your money and don’t send you anything. If t... See more

Rated 5 out of 5 stars

Very pleased with my long blue tropical bathing suit cover up. Great price with promo code. Delivery didn't take too long (less than 20 days) as I expected it to be coming from China. Product arrived... See more

Company replied

Rated 4 out of 5 stars

I ordered on the 3rd and not sure it has shipped out yet and it's the 8th but the order process was easy everything on the site looks great, I received an email the next day asking for a review from t... See more

Company replied

Rated 4 out of 5 stars

I just suggest that, after visiting a specific product page, if I decide to return to the previous page, the list should appear at the same point you were seeing, not at the top. (the same when you c... See more

Company replied


Contact info

3.6

Average

TrustScore 3.5 out of 5

185 reviews

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Rated 1 out of 5 stars

Joke of a company

Just you’re annual reminder to everyone not to buy here! I haven’t forgotten the disgusting service you people gave me. Don’t buy their products, they take your money and don’t send you anything. If they do send you stuff they’re used and dirty. Don’t waste your time with people that rob you for your money that can’t provide a service. Absolutely disgusting. I haven’t forgotten at all.

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

I purchased two swimsuits

I purchased two swimsuits. I have been sending them emails to get a refund. Seems like they have a bot named Amalia who reply’s to emails; “ Hi Dekel,

Firstly, we would like to apologize for the delay in reply. This is due to an influx of emails and messages that we received daily. We want to tell you that we take customer feedback very seriously. We already responded to your email, please check and respond once you received it. We will thank you for your patience in this matter“. 🛑🛑🛑🛑 DO NOT BUY WITH THESE GUYS!!!🛑🛑🛑you will not get a refund and the quality is POOR!!! DO NOT SHOP WITH THEM! THEY PROVIDE CRAP AND NO REFUNDS!!! Two months that I’m trying to get back my $100 but FAKE ACCOUNTS! FAKE QUALITY!! 🛑🛑🛑🛑🛑🛑RUN!!!!

My refund request (one of many....!!!) 2981518. Order number: BS34602

I bet they well send me another email from Amalia lol. What a bunch of..,

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Such a great store so easy to use

Such a great store so easy to use. Found this shop through Instagram, never heard of it before but i'm glad i took the time to go check it out. Have placed my first order for my girfriend and can't wait to see her wearing her new one Piece

December 30, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hi Joel,

Thank you for taking the time to leave us such a beautiful review. We are glad that you found our shop and we thank you for your purchase. Have a wonderful day!

Rated 1 out of 5 stars

Worried that they are a SCAM

I’m starting to get concerned and feel like this company might be a scam. I ordered my product on Oct. 7th. I’ve received about 4 different emails basically telling me that it’s on the way and one where they called me “Johannes”. Something isn’t right about this company. I worried that they may have robbed me. If I don’t get something resolved, I plan to report them. You can not do this to US consumers. There are laws that protect us from false advertisement. Trust me, I have had to relay them to a retailer before.

November 3, 2019
Unprompted review
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Reply from Booty Swim

Hi Monique,

Thank you for this honest feedback and for sharing it. This matter has been our top priority. Our apologies for any delay and we would like to thank you for your patience and kind understanding. Please check your inbox, we have sent you a private message corresponding to your concern.

Rated 1 out of 5 stars

Lost order no help no refund no customer service

I made a purchase over $300usd august 12th. I was really excited for the promotions, discounts, and variety of options. I am really disappointed with customer service and the product. My items arrived 7-8 weeks later with two pieces not in the correct sizes. They were sent large when I ordered small. The help team has been short and not efficient in their responses. They then lost half of my order and refuse to give me a refund.

Hi Desiree,

I had a look at the status of your order and upon checking, I see that your items Prai Beach One Piece, Abigail Knot Bikini, Caribbean Rainforest Bikini, Jackie Bikini, and Free Tribe Bikini were lost in transit due to some logistical issue.

I mentioned that it has been a terrible nightmare shopping experience and that I had even believed it to be fraud. I asked for contact information and have tried to call the number provided and still nothing. Jhay and Carmen just respond with automated responses. I felt like I was never getting anywhere. Now they want to offer what they call a discount code for 180usd or reship which would again put me through the same experience as they refuse to pay for better shipping. I have no idea what to do. I feel robbed and would never recommend anyone this company. Please if you see on Facebook or anywhere else, don't put yourself through them charging you and never receiving your order. The customer service will only treat you as invaluable as soon as they have charged your accounts.

I was forced to do a reship option in which I have not received a curate tracking numbers and when I kindly ask the service team to help me.out he

And they treat me like im obsolete

Your items Jackie Bikini (Black / S), Caribbean Rainforest Bikini (Multi / S), Abigail Knot Bikini (Blue & White / S) from order #BS34423 are on the way! With no real way to track the order as they say it's been shipped before it's been processed. Please please do not trust this company. I work with a surf company and I have shared the experience with all my contacts

Check the status of your orders HERE

October 9, 2019
Unprompted review
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Reply from Booty Swim

Hi Desiree,

We would like to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. We want to address your concerns and see that something like this never happens again.

We have sent you a private message in regards to your concern. Please check your inbox to assist you further. Thank you!

Rated 1 out of 5 stars

Some chinese very low quality…

Some chinese very low quality product!!! Be carefull, there is no similarity between the product and the photo

October 3, 2019
Unprompted review
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Reply from Booty Swim

Hi Loana!

All our products are authentic and we ensure the quality as we don't want to disappoint our customers when they received it. Please check your inbox to assist you further. Thank you!

Rated 1 out of 5 stars

The swimming suit is of low quality

The swimming suit is of low quality, runs small and totally doesn't look as well as on photo :/ Very disappointed with it and will try to return it.

order number: BS34194
yulia.blyndiuk@gmail dot com

September 27, 2019
Unprompted review
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Reply from Booty Swim

Hi there!

Sorry about what happened, may we please have your order number and the email that you use during your purchase for us to assist you right away.

Rated 5 out of 5 stars

Bootywear bathing suit

The product was easy to order and I loved the selection available online!

September 12, 2019
Unprompted review
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Reply from Booty Swim

Hi there!

You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.

Rated 5 out of 5 stars

Easy to use online and order Thanks

September 11, 2019
Unprompted review
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Reply from Booty Swim

Hello, Ryan!

It is glad knowing that you had an easy experience placing an order. May you have chosen the swimwear that suited your interest and style. Hoping for your patience. Have a great day!

Rated 4 out of 5 stars

One piece suits

My suits came in and the shipping did not take long at all. They fit like they said (smaller side but I used the fit chart and it was correct) overall I am happy with the suits. I would purchase again!

August 22, 2019
Unprompted review
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Reply from Booty Swim

Hi there!

It’s great to read your satisfaction and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every customer! Have a great one.

Rated 5 out of 5 stars

Hello

Hello, boat late.

You have very beautiful things, I was delighted with the store and the products in general, are very attentive and quick to respond and to let us know the whole process of delivery.

Thank you very much.

Susana Leal

August 16, 2019
Unprompted review
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Reply from Booty Swim

Hi, Susana!

Indeed we have beautiful products and styles. Thank you for appreciating it and for purchasing with us. May you have chosen the best bikini for you. Hoping for your patience. Have a nice day!

Rated 5 out of 5 stars

Really unique pieces on trend and very…

Really unique pieces on trend and very affordable! I can’t wait to receive mine! I’ll let you know how it fits, but I’m sure it will be perfect; I was highly recommended by a friend to buy Bootyswim.

August 6, 2019
Unprompted review
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Reply from Booty Swim

Hi, Zuraya!

We couldn't ask for more from a customer but their satisfaction and happiness after shopping with us. We would like to thank you for your purchase and for the recommendation. We do hope that we'll hear more from you.

Rated 1 out of 5 stars

The cost to return or exchange to Spain is greater than the item itself

You are stuck with your order and out of money if for any reason you would like to return or exchange your items, because the cost of return to Spain is much greater than the total of your order!
Do not order from these people.
Edited on 8-2-19. They claim that I haven't responded to their email, which is false! I've sent them 7 emails total, I will upload a picture of the emails if I can.

July 31, 2019
Unprompted review
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Reply from Booty Swim

Hello, Besma!

We understand your situation right now. It can be frustrating. We apologize if you have to encounter this kind of experience but we do appreciate your honesty towards us. As we have checked we have sent you an email regarding your concern and have not responded yet. I humbly suggest responding so that your concern will be addressed the soonest. Thank you!

Rated 1 out of 5 stars

They claim to have a good return policy…

They claim to have a good return policy but believe me they don’t! They don’t show the back of the suits and the bottoms are way to skimpy... you have to pay the shipping to return to Spain on your own. Don’t buy from these people!

July 23, 2019
Unprompted review
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Reply from Booty Swim

Hi, Londa!

Thank you for your honest review. Yes, once you will return an item, the customer is responsible for the return shipping cost and any other cost that may incur. You may refer to our return policy for verification on this link: https://bootyswimbikinis.com/pages/return-policy.

Moving forward, upon checking here, our customer support team already assisted your concern through email. If you wish to continue your request, kindly respond to the email they sent you and this will be addressed properly.

Rated 1 out of 5 stars

SCAM???

Beginning to wonder if this is a SCAM! Over 3 weeks and still no product, only confusing status emails. As a comparison, when I order from Victoria's Secret, it arrives in the proper country, clears customs and is received in 1 week or less.

July 22, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hi Jenifer,

May we please have your order number and the email that you use during your purchase for us to assist you right away. Thank you!

Rated 5 out of 5 stars

Excelente!!!

Thank you very much for sending me the stuff on time. thanks again for answering my emails. I’m still waiting for the sunglasses but you guys are excellent. Thank you.

July 3, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hi there!

Thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered on time.

Rated 3 out of 5 stars

I’m not sure yet

I’m not sure yet ! First because the mail you send me call me with another name .. I’m Adriana , I’m not Johannes .
And I don’t have May information of when I’m going to receive my purchase. Thanks

July 1, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hello there!

We deeply apologize about what happened, regarding your concern we sent you a message.

Rated 5 out of 5 stars

Good selection and good prices

Good selection and good prices. Easy and organized purchasing process too!

June 27, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hello there!

Indeed are items have good prices and also good quality. We also made it easy for you to navigate our shop to lessen the hassle of purchasing. Thank you for appreciating it! Have a nice day!

Rated 5 out of 5 stars

Great experience

I purchased two items yesterday.
Great articles and prices!!
Everything was fast an easy. I felt so secure and confident with my purchase. I’m in Mexico, I hope to receive my things soon!!!!
I’ll keep visiting your site
Thank you very much

June 25, 2019
Unprompted review
Booty Swim logo

Reply from Booty Swim

Hello, Lorenza!

Thank you for complimenting our products and prices. We really appreciate it. We hope to see you soon in our shop again. Until your next purchase! Thank you.

Rated 5 out of 5 stars

hello

hello,
this is my first purchase in your store, so I don't have experience yet... so far, I can say: "I impresed with goods.. and this swimwear I had to have...so I bought it" ...now, I*m waiting...
until then.... have a very nice summer...
best regards from Ljubljana, Slovenija, Europe
Milena

June 25, 2019
Unprompted review
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Reply from Booty Swim

Hi, Milena!

Thank you for appreciating our products and also for not hesitating to purchase from us, Milena! May you have a nice summer too.

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