Boozyshop Reviews 40

Ordered from this shop to be delivered to Portugal with the correct address and their delivery company of choice decided my address was incorrect and didn't deliver since almost 2 weeks. I think I know where I live so the address is definitely correct.
So I contacted Boozyshop numerous times and they are saying they will not provide a refund unless they hear back from the delivery company. Still no feedback after repeated emails. No package no refund. I paid and didn't receive anything.
So keep in mind if you shop from here you are at the mercy of the delivery company they choose to deliver your order. If they decide your address is incorrect for no reason you will have paid for the experience and receive nothing. Thinking about reaching out to consumer protection because there is no way this can be legal
Order number is ORD0001804550 in case they try to claim I wasn't a customer

The fault of COURIER but make me wait
They should fire COURIER worker that sent My 8 kg PACKAGE to a COLLECT POINT with LIMITED CAR ACCESS. THEY HACE NOT EVEN TRY RINGING. THIS HAPPENED IN AUGUST. I ALREADY ASKED THEM TO CONTACT THIS CORRIER TO SPEED UP SHIPMENT TO THE SENDER . ITS BEEN TWO MONTHS ALREADY
IF THEY CARE ABOUT THE CUSTOMWR SPENDING MORE THAN 200€ , THEY SHOULD CARE ABOUT REPORTING THE CARRIER WORKERS BEHAVIUOR. THEY ARE NOT CORRECT. YOU SHOULD RESJIP ANOTHER ORDER NOT LET CUSTOMWR WAIT . ITS YOUR DISSERVICE I ALREADY GAVE THE MONEY..

I made an order of the value of 59.95 Euro, and on the day of delivery, for an unexplained reason, the order was "returned to sender". The reason given on the tracking page was that the address was wrong. I emailed for a refund. No reply.
Never buying anything from them anymore.

⭐ 1 étoile – A deeply disappointing first order experience

📦 I placed my first order with Boozyshop on Friday, July 18. The website clearly stated that if placed before 8 PM, the order would be delivered the next day.

📍Today is Thursday, July 24, and the tracking link still shows that the parcel was never in transit or delivered.

I contacted customer service right away. They replied they would open an investigation with the carrier. The next day, they told me the parcel was declared lost and offered to resend the order — even though I had already requested a refund, explaining that I no longer needed the products due to the missed delivery timeframe.

Then, Boozyshop changed their explanation, now saying the carrier claimed the parcel had been delivered, which is simply not true. The tracking clearly shows otherwise.

I’ve now asked for a refund and order cancellation three times, and I’m still waiting. This whole process has been frustrating, contradictory, and unnecessarily complicated.

This was my first time ordering from Boozyshop, and unfortunately, it left me with a very negative impression. I’m now just waiting for my refund to be processed without further delay.

I ordered items on 8th June and have still not received my order (today is 20th of June), and I am based in Europe.

Not likely to order from Boozyshop.nl although I have been a regular customer.

Great packaging with no plastic. A gift enclosed all wrapped in a pretty bag. I'm impressed and recommend this service.

Last 12-16-2023 I made a purchase on your page and it never arrived. I hace complained but you will not return my money. I don’t have the product or the money either. And it doesn’t seem like there’s a solution. What do I have to do to get it back?

Fast delivery and good products

Good selection of items, fast shipping :)

Great products, i just wish the delivery was faster! Other than that i am satisfied

The name, the site and the app are really weird design wise but I actually appreciate the company a lot. I always got everything on time and well packaged. I even got a parcel sent in less than 2 hours. However I can't review the customer service as I never needed it.

I love shopping at Boozyshop!
You bring us some of the best Indie makeup brands that is Otherwise hard to get in Europe (Denmark!)

Great shop!
Fast delivery althought be aware if you're in Romania the order comes through DPD courier not post office. I was very happy to see they have a lot of brands esp Glamlite and MOIRA & hope in the future to find more of MOIRA COSMETICS (Endless moon palette to be back in stock & wishing for some of the 9 pans from the On the go collection will be nice) Ex:Twilight and Silvermist. Nice gift as well. Overall 10/10 ^.^

I didn’t got my package, communicated with them the right way, but now they are trying to make me pay for it.
Don’t order here. Very dishonest when something goes wrong.

I had issues with an order (my package was lost while in transit) and they gave me a coupon that matched the amount spent. So i was able to enter a new order and get the items that i wanted.
Highly recommended!

I’m super happy with Boozyshop. First, I had a confusion with my order and needed to change something. Customer service was really helpful and addressed the problem the same day and fixed it. Also, the shipping was fast ( Taking in consideration that was international) and the product has a really good quality. I will definitely order again and again. :)

It's not my first order at boozyshop!
Everything are always perfect, super fast shipping ( same day), excellent packaging and gifts with my order. Plus, you can find great offers in both wholesale and retail!
I totally recommend shopping at Boozyshop!

Really good service absolutely would buy from again