Border Gold Reviews 179

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Border Gold is easy to contact to get answers to any questions you may have. They have a wide selection of options for all their precious metals. Shipping is thru a trusted entity and once shipped,... See more

Rated 5 out of 5 stars

Needed helps with money transfer and got it shipping was excellent and fast And beautiful coin nicely protected.

Rated 4 out of 5 stars

Quick response to order, easy ordering process, fair shipping cost. Due to heavy demand no doubt, confirmation of payment by bill payment from my bank took a week, and delivery has been delayed almost... See more

Rated 5 out of 5 stars

I am happy with the customer service, I sent a cheque for my order, which took a while to be delivered,I was worried that it might’ve gotten lost, I called customer service twice before they got my ch... See more

Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company

Written by the company

Border Gold Corp. is a leading gold & silver dealer and one of the largest Royal Canadian Mint direct distributor in Canada.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Longest time I've ever waited for shipping. Ordered Nov 1st, it's the 17th????? Why?

Why is it taking so long for shipping this time?
I've ordered many times and never waited this long...fwiw.

November 1, 2024
Unprompted review
Border Gold logo

Reply from Border Gold

HI Graham,
Thanks for the note. These items were listed as pre-sale at the time of purchase. Other 1oz Gold bars have been available for immediate shipping but due to a tight supply of Royal Canadian Mint product, we had to wait for a new shipment. We will email tracking within the week as they are on route at the moment. Thanks and have a great day!

Rated 5 out of 5 stars

Very simple process from purchase to…

Very simple process from purchase to receipt of goods.

I had questions after purchase and sent an email and received a call from the company within minutes of my reply. Great customer service. Additional note: if you would like to receive more feedback try making your review process not require making an account.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered four different times

I have ordered four different times, the employees are always super helpful, and easy to get a hold of. I have recommended them to several of my friends, and the feedback I’ve heard matches my experience.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Have pretty much dealt with the same person and he has always been very friendly and helpful. He’s on the left as you face the windows.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Unique deals, Friendly people

The guys that work at Border Gold are awesome. They’re friendly and helpful. I went to pick up an order that I had purchased online and I ended up buying three collectable coins for a very low premium. You don’t always get unique deals like that but if you go in there and see them, you just never know what may come through the door for collectors. AG forever baby!
C

December 16, 2023
Unprompted review

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