Borneo Adventure Reviews 18

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tour Agency

Information provided by various external sources

Borneo Adventure specializes in Borneo tours and travel packages focusing on Sarawak, Sabah and Brunei. Established in 1987, we offer over 100 tours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

We chose the 2-day

We chose the 2-day, 1-night package with Borneo Adventure and it was a simply wonderful and unforgettable experience. Our guide (Freda) was precise, punctual, patient with our two children, and attentive to every detail. It was a wonderful two days; we saw all the animals we hoped to see and went on some wonderful treks. The night safari experience was wonderful. A total of 10 out of 10!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

The guides are impeccable

The guides (Tion and Shirou) were simply perfect. They played a key role in making our group stay memorable and enjoyable. Always punctual, kind, clear in their explanations, and attentive in helping us understand every natural, cultural, historical, geographical, and human aspect. Truly impeccable - congratulations!

July 5, 2025
Unprompted review
Rated 4 out of 5 stars

Borneo Adventure made the trip as…

Borneo Adventure made the trip as seamless as possible. Unfortunately, we stayed in Damai Beach , which is great, but very far. It was difficult getting transport from there to be on time. We missed one morning session to Semmegoh because of taxi issues, and they were able to resschedule us for the afternoon session with ease. Our guide to Bako was very helpful throughout the tour and helped me carry my backpack while I carried my 3 year old! I would just add to make sure they are also on time as there is always traffic, so better to leave earlier than they request to ensure you see the animals.

July 15, 2025
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

Thank you Daven for your review. We are pleased that you enjoyed your tours to Semenggoh and Bako.

Advertisement
Rated 5 out of 5 stars

Borneo Adventure highly recommended

Susan at Borneo adventure was fantastic at helping us organise our trip around Sabah. We had a fantastic time and saw lots of wildlife. All the guides were very knowledgeable. The Borneo Rainforest Lodge was amazing.We wouldn’t hesitate to recommend this company and would use them again if we return to Borneo

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Wow what a trip!

Wow what a trip! We like to express our appreciation to Susan who organised our trip.
She made our 7/8 day trip (Seligan Isalnd, Labuk Bay, Sepilok, Kinabatangan River Cruise and Tabin wildlife reserve.) into an unforgettable and amazing experience. Everything went smoothly. Drivers and pick ups were well organised and we felt safe all throughout our adventure. Hotels they organised were amazing too.

We were lucky to see, turtles mating in the sea, female turtle laying her eggs and releasing hatchlings into the sea. We saw 7 orang utans in the wild plus gibbons, a pigmy elephant and many other mammals (even a rare sighting of a sunbear in Tabin as he ran across the track, the other guides were so jealous) and birds. Such a special experience to see them in their natural habitat.

Everybody was very nice and went out of their way to make it a perfect trip: friendly and experienced tour guides with a special mention to Sonny and Din who were very knowledgeable, keeping us safe and great at spotting all the wildlife we saw.

We definitely would love to come back one day and do Sarawak would recommend Borneo Adventure to anyone who wants a real adventure with a bit of luxury!

June 3, 2025
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

Thanks for reviewing your tour to Sabah. We are happy to hear that you saw such a wide range of animals and had an amazing experience.

Rated 5 out of 5 stars

Professional, responsive and planned a great trip

Borneo Adventures was an excellent company to work with. I originally planned our trip to Borneo for March 2020. Due to Covid, they completely refunded our family, which we really appreciated. I stayed in touch with one of their contacts during that difficult time and we rebooked our trip for March 2025. They are extremely responsive, helpful and professional. We loved the trip design and everything went flawlessly. I highly recommend this tour company.

March 29, 2025
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

Thanks for your review Terri. Glad you eventually made it to Borneo and enjoyed your trip.

Rated 5 out of 5 stars

We like to express our appreciation to Borneo Adventure

We like to express our appreciation to the Borneo Adventure team.
They made our 4 day trip (Labuk Bay, Sepilok and Kinabatangan River Cruise) into an unforgettable and wonderful experience.

We saw a orang utan in the wild and our trip was made ;-)
The wildlife in general was amazing, what an experience to see them in their natural habitat.

All was perfectly planned, timed and organised. All was smooth and relaxed, we didn't have to worry about a thing. Everybody was very nice and went out of their way to make it a perfect trip: friendly and experienced tour guides (with a special mention to Jerome and Abbas), the skippers, cooks and cleaning staff.

We definitely would love to come back one day and would recommend Borneo Adventure to everyone.

July 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Discovery of Bako

With Edgard, a guide who perfectly mastered his subject. Very experienced, he spotted the animals, probocsis, vipers, lemurs, etc. and showed them to us even though we had not seen them. Very friendly and very professional, he explained to us how animal life works in the jungle as well as the flora cycle. I highly recommend.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Food was mostly chinese & cold…

Food was mostly chinese & cold sometimes, nanga sumpa guesthouse in Batang Ai was terribly

September 30, 2023
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

We have no record of a Joske Vandormael staying at Nanga Sumpa Lodge. In fact, no guests stayed at Nanga Sumpa Lodge on the 30 September. It was empty. Did you stay at a homestay run by a local villager?

Rated 5 out of 5 stars

Borneo Adventure - Disney Jaboh

Borneo Adventure were very professional and dedicated, as well as having everything that we wanted to do on our trip around Borneo.

Disney Jaboh was simply the best at organising and arranging our complicated and fairly lengthy tour of Borneo. He was there to meet us and knew all the relevant people to make a difficult itinerary possible. He quite simply is a legend!!!

Sepilok Orangutan Sanctuary
Sun Bear Centre
Kinabatangan River Abai
Longhouse Experience
Semenggoh Wildlife Centre

Give Disney Jaboh a pay rise!

August 15, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

The guide was very helpful

The guide was very helpful, prepared. He told a lot and interestingly about the fauna and flora of the national park. I appreciate that the tour was not canceled as 5 out of 6 people canceled. Interesting, exciting trip - one day in Baku. It could be longer, becouse its not enough time to see everything.

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

What an experience. A journey to what really matters!

If you really want to immerse yourself in nature and culture then book Borneo Adventure. These guys understand that mass tourism and one-fits-all deals don't lead to outstanding experiences. It all started when Paul and Tonno picked us up from the hotel and created a warm and welcoming atmosphere. Paul mentioned that the main thing is not to see orangutans, but to get in touch with nature and appreciate their habitat. We ended up being lucky enough to see 2 of them but even if we hadn't seen any this trip would have been one of the best of our lives. Thank you for your efforts and for making us friends of the Iban!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Was a wonderful trip that met our…

Was a wonderful trip that met our complete expectations. Well organised with an absolute gem of a guide (thank you Abbas) I would highly recommend this tour to anyone.

September 29, 2022
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

Thanks for your review. Glad you enjoyed the trip

Rated 5 out of 5 stars

Really good choice of adventures and…

Really good choice of adventures and excellent response when a customer needs help or things don't go to plan.

August 18, 2019
Unprompted review
Borneo Adventure logo

Reply from Borneo Adventure

Thanks for taking time out to review us. Good to hear we were able to assist you during your trip.

Advertisement
Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look