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Officiel distributør for Anker, RAVPower, Zikko & GreyLime
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Meget sløvt kundeservice
Vi købte et smartwatch til vores datter i gave. Det var godt nok købt på matas hjemmeside, men da uret efter 2 måneder går i stykker, får vi af vide fra Matas at vi skal tage fat i producenten som er Born Nordic.
Men hold da op et sløvt kundeservice der er, der bliver udvekslet mails frem og tilbage, men man skal hele tiden rykke for svar og hvad statussen er på uret.
D. 18/6 bad de om et ordrenummer på uret og der er stadig ikke kommet noget afklaring, så nu har jeg igen rykket for en status.
June 11, 2024
Unprompted review
Fik en EcoFlow der ikke virkede/havde…
Fik en EcoFlow der ikke virkede/havde fabrikationsfejl. Den blev byttet til en ny uden vrøvl og med go kommunikation via mail om problemet.
Dette på trods af jeg havde smidt original emballage ud.
Fin service når nu uheldet var ude.
February 24, 2022
Unprompted review
Skod service
Skod service. Min robotstøvsuger er til reparation på 5 uge. Under 1 år gammel vare.
Skod service. Du må ikke handle hos dem.
February 7, 2021
Unprompted review
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