We were able to make an appointment on a Sunday morning for an engineer to come on Tuesday to look at our 4 month old dishwasher that had stopped working with an E31 error code. The engineer was able... See more
Company replied
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Review summary
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Quality products which, in my experience, last well and are worth the price. Always substantial in appearance. The Bosch Centre is a good idea as gives a range of information. My one customer servi... See more
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Happy with telephone call taken by bosch. Appointment booked quickly. Engineer phoned before arrival. Was polite and courteous. Checked machine and informed us what was going to happen. Very happy to... See more
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What i love most about Bosch 4series stand mixer is how convenient and compact it is. It doesn't take up much space on the kitchen counter, yet it offers a great range of functions making it very ver... See more
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Company details
About Bosch Home UK
Written by the company
At Bosch Home UK, we're continuously developing and desiging new initiatives to make your life at home easier.
We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life.
Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability.
By your side – today, tomorrow and in the future. Our home appliances. We can't simply cancel your daily routines for you. But we can shorten them for you. We always offer absolute peak performance to make your everyday life easier. Our home appliances represent uncompromising quality, technical perfection and absolute reliability. Yesterday, today and in the future.
Our range includes; Dishwashers, Hobs, Fridge Freezers, washing machines, vacuum cleaners and many more.
Bosch strives to invent for life. But unpredictability is one of life’s certainties. So we want to equip and support our customers in any circumstances.
If our customer should ever run into difficulties, faults or issues, we are proud to offer the Bosch Genuine Service.
The Bosch Genuine Service consists of our 350 specialised engineers who can repair Bosch appliances. This dedicated team is trained to be able to repair, but also increase and improve an appliance’s longevity. Just another reason why Bosch large appliances are one of the best investments you can make for your home.
Our team of local and highly skilled engineers come with unparalleled knowledge and expertise when it comes to Bosch appliance repairs.
visit our website contact usTwo Year Manufacturer's Warranty
Written by the company
- All Bosch appliances have a two year manufacturer's warranty as standard to protect against any manufacturing and material faults and defects during this warranty period.
- To register your appliance online for its two year manufacturer's warranty, please create a MyBosch account, or log in to your MyBosch account if you already have one.
Contact info
Old Wolverton Road, MK12 5PT, Milton Keynes, United Kingdom
- +44 344 892 0115
- bosch-home.co.uk
4.8
Excellent
29K reviews
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Excellent service Excellent service…
Excellent service Excellent service engineer very helpful thank you so much.
September 12, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're so pleased to hear you received excellent service and found our engineer to be very helpful.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We're glad to hear you found our service efficient and that the appropriate time was taken to find a solution.
Thanks,
Becki
Bosch Home Appliance Customer Service
very helpful indeed .repaired my…
very helpful indeed .repaired my machine, suggested I buy anti vibration feet .I told him i,m in my eighties ,and would fit them for me if I could not manage. I am so pleased .Than most much.
September 11, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are so pleased to hear that your machine was repaired and that our engineer was so helpful, especially with their kind offer to assist you with the anti-vibration feet.
Thanks,
Becki
Bosch Home Appliance Customer Service
Prompt & efficient repair to replace…
Prompt & efficient repair to replace pump for tumble dryer
September 11, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
It's great to know that you received a prompt and efficient repair for your tumble dryer.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased to hear that the problem with your appliance was identified and fixed efficiently.
Thanks,
Brett
Bosch Home Appliance Customer Service
Helpful generic & personal eta…
Helpful generic & personal eta information .
Located issue & resolved without fuss even though it took some time to fix .
Friendly , polite & knowledgable engineer who has visited several times for various appliances . I have total trust & faith in his abilities .
September 13, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear you received helpful ETA information and that our engineer was able to resolve the issue with your appliance. It is wonderful to know that their friendly, polite, and knowledgeable service has earned your trust.
Thanks,
Brett
Bosch Home Appliance Customer Service
They are very good would recommend …
They are very good would recommend them to anyone
September 11, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We really appreciate you taking the time to recommend us.
Thanks,
Brett
Bosch Home Appliance Customer Service
What's app service was good on week…
What's app service was good on week days.got issue sorted for online registration product.
September 14, 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
It's great to know our WhatsApp team was able to help you get your product registration sorted.
Thanks,
Brett
Bosch Home Appliance Customer Service
Quick friendly service
Quick friendly service. Haven’t tried it since as dishwasher not full yet.
September 10, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're pleased to hear you found our service to be quick and friendly.
Thanks,
Brett
Bosch Home Appliance Customer Service
10/10 Bosch Made The Repair Seamlesa
Customer service excellent.
Appointment made, but cancelled on the day due to engineer not available. New appointment made apologies given and no harm done.
Engineer visit - on time, polite, knowledgeable and fixed the problem in no time.
This is how you do it.
September 11, 2026
Reply from Bosch Home UK
Hello Siobhan, thank you for your review.
We appreciate you sharing your experience. We are sorry that your initial appointment had to be rescheduled but are very pleased that the new visit went perfectly and that our engineer was on time, polite, and fixed the problem quickly. Thank you for your understanding and high praise.
Thanks,
Brett
Bosch Home Appliance Customer Service
First class service all round.
The visit was 2working days after the call. The engineer came got started and fixed the machine and left the job clean and tidy, he also gave good advice on using the machine.
September 10, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted that you received first-class service all round. It's great to know the appointment was quick, the engineer was efficient, left the job tidy, and also provided good advice.
Thanks,
Brett
Bosch Home Appliance Customer Service
First class service 👍🏻
Bosch came out to fix our vacuum, they arrived at scheduled time, took 20 minutes to do the job, brilliant service.
They came out to us a few years ago to repair something and Service was the same.
⭐️⭐️⭐️⭐️⭐️
September 12, 2026
Reply from Bosch Home UK
Hello Andrew, thank you for your review.
It's brilliant to hear you received first-class service for your vacuum cleaner repair and that our engineer was punctual and efficient. We appreciate you sharing your consistently positive experiences with us.
Thanks,
Brett
Bosch Home Appliance Customer Service
Very helpful visit from Bosch Home…
Very helpful visit from Bosch Home engineer. Personable and honest, explained to us clearly what was wrong and what needed to be done, and how to prevent faults in the future. A complete service!
August 25, 2026
Reply from Bosch Home UK
Hello David, thank you for your review.
We are delighted to hear that you found the engineer's visit so helpful. It is wonderful that he was personable, honest, and provided clear explanations to help you prevent future faults.
Thanks,
Brett
Bosch Home Appliance Customer Service
Quick response from customer service
Quick response from customer service. Engineer visited within two weeks.
Friendly , efficient and able to replace the part that day.
September 9, 2026
Reply from Bosch Home UK
Hello Lianne, thank you for your review.
We are happy to hear that you received a quick response from our team and that the engineer provided a friendly, efficient service, resolving the issue on the same day.
Thanks,
Brett
Bosch Home Appliance Customer Service
Absolutely Fantastic service from Bosch
Absolutely Fantastic service from Bosch, from the moment I called to book an engineer up to the time the engineer arrived and fixed my diswasher, the whole process was easy and took just 2 Days. I was kept informed at every stage, Great service from a trusted brand.
September 12, 2026
Reply from Bosch Home UK
Hello Noel, thank you for your review.
We are thrilled to hear you found our service to be absolutely fantastic. It's great that the whole process was easy, quick, and that you were kept well-informed at every stage.
Thanks,
Brett
Bosch Home Appliance Customer Service
Very good customer service
Very good customer service. And did for the customer what he wanted without making a issue.
September 11, 2026
Reply from Bosch Home UK
Hello Mohammad, thank you for your review.
We are very pleased to hear that you received good customer service and that we were able to provide the solution you wanted without any issue.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you had a great experience with our support! Thanks - Craig
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello Vesma, thank you for your review.
We are so glad you are happy with our team and the fast service you received.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hi, thank you for taking the time to leave a review.
We're so glad to hear our staff was helpful and provided good service. We appreciate your kind words!
Thanks, James.
Bosch Home Appliances Customer Service.
Best experience ultra performance
Best experience ultra performance
September 1, 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
We are thrilled to hear that you had the best experience and were impressed by the ultra performance.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
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