Bose Repair Experts Reviews 

278
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast repair times, noting that malfunctioning audio equipment is expertly fixed and safely returned within just a few short days. People also deeply appreciate the remarkably helpful support team and the clear, consistent communication provided throughout the entire repair process. However, some people mentioned minor drawbacks such as tricky telephone communication or occasional packaging concerns upon returning the item. A few consumers also experienced slightly extended waiting periods or received devices that unfortunately required additional troubleshooting once plugged back into their vehicles. Reviewers emphasize that despite these rare hurdles, the overall journey remains satisfying and reliable.

What people talk about most

Service

Clients share positive opinions on service, highlighting transparent quotations and professional... See more

Product

Users describe satisfaction with product repairs, highlighting rapid turnaround times and units that work... See more

Quality

Reviewers share mixed feedback regarding quality, reflecting both high satisfaction and occasional... See more

Staff

Customers had positive experiences with staff, highlighting great support and professional communication.... See more

Customer service

Consumers find customer service to be exceptionally positive and professional. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys know their stuff! Perfect service from beginning to end with great support and communications. Saved me hundreds of pounds on a new unit. My faulty water damaged unit was returned in better... See more

Rated 5 out of 5 stars

My wife’s Boxster 04 radio stopped working, a local shop recommended we send the BOSE Amp to Boserepairexperts, which we did, within 3 days the Amp was back repaired, but the radio still didn’t work!... See more

Rated 5 out of 5 stars

An excellent service from start to finish. My Bose amp was emitting an electronic machine gun noise constantly. Send it off & 3 days later it was returned fixed and installed back into my Alfa. It eve... See more

Rated 5 out of 5 stars

I had the classic symptoms of water damage. No sound from front speakers apart from white noise. Found them by typing the serial number of the amp into Google. The price to repair, including postage,... See more


Company details

  1. Electronics Repair Shop

Written by the company

We specialize in Original Equipment Audio systems used in the automotive industry. Bose - Harman Becker - Bang and Olufsen are the main units that we work with along with other fibre optic based systems. Being in the industry for the last 30 Years we have built up a vast knowledge of all aspects of service and repair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(278)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Professionalism at its finest!

I was initially skeptical about my amp being repaired after it suffered severe water damage, but The Bose Experts exceeded all my expectations. Not only did they fully restore it, but they also enhanced the sound quality and added a protective layer for extra durability! The level of professionalism and skill they demonstrated was outstanding, all at a fraction of the cost of buying a new amp. I'm incredibly grateful for their service. Thank you so much, Bose Experts!

October 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Fast Repair

Received the Amp back installed and working perfectly, thank you for a great fast repair service highly recommended. Bose Repair Experts received the Amp Thursday back with me by the following Thursday.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, i did try another place before here who turned out to be double the price, so save yourself time and effort and just use these people, kept me up to date with repair and was done within the week , excellent !!!!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

What a great company emailed for a…

What a great company emailed for a price and they advised me on the issue i most likely had with fast communication! I highly recommend the company and the attitude! I will be using them again!

Thank-you

August 27, 2024
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Rated 5 out of 5 stars

Had my Bose amp looked at and fixed.

Had my Bose amp looked at and fixed.
Exceptionally fast service and superb communications with Chris..nothing was too much bother!
No hesitation in recommending this honest company..5 *
Tej

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Following 12 months of dealing with a…

Following 12 months of dealing with a parasitic battery drain on my Audi A5 I finally narrowed it down to the MMI control module made by Harman & Becker. I sent the unit to Bose experts who found the unit to be irreparable. A replacement unit was rebuilt and programmed to the car. After refitting the unit is working better than ever with no battery drain. Fantastic service and follow up support. Would highly recommend if you have similar problems with modules on your car.

August 8, 2024
Unprompted review
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Reply from Bose Repair Experts

Many thanks

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Rated 5 out of 5 stars

Sent my Audi TT amplifier off about a…

Sent my Audi TT amplifier off about a week ago. Already got the amp back - repaired, protected and also updated. Music to my ears 🤷🏻‍♂️ Absolutely mint once they had finished fixing it only took 2 days to come, sent through DPD. Top service. Very happy customer.

August 7, 2024
Unprompted review
Bose Repair Experts logo

Reply from Bose Repair Experts

Many thanks

Rated 5 out of 5 stars

B&O amp - Audi S5

My B&O amp on a 2008 Audi S5 stopped working and an electrical car specialist diagnosed water damage.

Sent to Bose Repair Experts, fixed and returned in a week with the addition of a plastic cover to protect against further water damage.

Great service

June 3, 2024
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Rated 5 out of 5 stars

Easy process and great service. I’ve got sound again!!!!

Fantastic service on an Audi TT Bose Amplifier that was 16 years old and starting to crackle and lose sound from multiple speakers.

From start to finish the experience was really easy and within a week I had my amplifier back and it’s working great.

Fantastic job guys. Keep up the great work.

Would highly recommend this service to anyone with a Bose Amplifier.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Mohammed Ifraz

Mohammed Ifraz - Highly recommend these guys solved the problem a few times. Good customer service

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

A5 coupe b8 bang and olufsen amp

Sent off my water damaged amp from my a5 b8 with B&O after being quoted £1200 elsewhere for an amp replacement, £250 later the speakers are working perfectly fine, the service itself was extremely quick.. They recieved it on the 6th, repaired on the 7th, dispatched for delivery on the 8th and at my house by the 9th, a lot quicker than I expected.. Also answered any questions I had within a reasonable time.. 10/10 would recommend..

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Between Bose and myself we had an issue with the courier. The team at Bose could not have been better about the situation, despite probably putting them out of money on the repair itself, they made absolutely sure I got a repaired unit back and now I can hear my stereo again! Absolutely spot on !!

February 9, 2024
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Rated 5 out of 5 stars

Wow what a perfect company

Wow, plenty of big company’s should learn from you guys of what is a perfect customer service!
Repair do done on the same day, the overall process took only 4 days and been kept up to date with progress of everything, obviously amplifier came back fully fixed
We need more company’s like those guys
Thank you

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Mazda Amp

Mazda Amp - Really fast turnaround, ( 5 days including a weekend! ) Amp repaired as promised, good as new. Communications excellent, payment process very easy, also courier was great. Suspect it’s just me but I found the order process/ labelling sequence could have been clearer to follow, but got there in the end.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Audi A4 Avant B8 B&O Amp sorted! Great Service

Where do I start as i'm not one to usually spend time on reviews! I had no MMI function all of a sudden which had happened before but came back working without any fix. One day it just stopped working and a mate has a car audio and performance company so helped me work out it was the amp and kindly sent it to the company they generally use for this type of repair. They had it weeks and weeks before working on it and turned out it had no power apparently and could not fix it as they could not source the parts. I was stuck! Found Bose Repair Experts and contacted them to ask if they would look at it as of course someone else already did, and they just said send it in we'll have a look at it. Got it back and rechecked it in my car before sending off and yeah now fully dead. Sent to Bose Repair Experts the Friday, got a message they received it and would get to it as soon as possible on Wednesday, and hour later got another message that they repaired it! Paid them and it was back Thursday and in the car working better than before! Can't fault this experience and service, second to none, and so much cheaper than a main dealer for a new B&O amp with a drip cover included! Thanks so much as where words fail music speaks!

October 19, 2023
Unprompted review

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