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Rated 5 out of 5 stars

Nina Fields provided an excellent break down of services and was very thorough and thoughtful in her delivery. Thanks for making the process easy for me. I look forward to getting the procedure.

Rated 5 out of 5 stars

I recently had a hair transplant at Bosley, and I can truly tell you that the medical team there is top-notch, a true A-Team staff that has a tremendous amount of experience. The nurse who was giving... See more

Rated 1 out of 5 stars

I requested information from Bosley about a year ago, but later decided I no longer needed their services. Unfortunately, that didn’t stop the calls. The sales approach has been extremely aggre... See more

Rated 5 out of 5 stars

I had an FUE transplant of 2900 grafts in Oct of 2022 at the downtown Chicago location. I am beyond excited and pleased with my results. When I tell people they immediately start inspecting my hair... See more

Company details

  1. Hair Replacement Service
  2. Pharmacy
  3. Private Hospital

About Bosley

Information provided by various external sources

Hair loss affects as many as 50 million people in the United States, men and women alike. If you're experiencing hair loss and looking for a hair restoration solution that's right for you, congratulations, you've come to the right place. Bosley is the world's most experienced hair restoration expert, providing proven surgical and non-surgical hair loss solutions.

With more than 40 years of experience, Bosley is the acknowledged leader in the hair restoration industry. Millions of men and women have come to Bosley for the answers to their hair loss and hair restoration questions.

Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

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Replied to 14% of negative reviews

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Rated 1 out of 5 stars

Fut procedure was done

Fut procedure was done. All I have to show for it is a scar. They stated it was my fault and I should have known that I wouldn’t benefit from the procedure

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

I had the FUT transplant done

I had the FUT transplant done in the Orlando office. The staff and doctor were truly amazing. They cared so much about me. These reviews must have not went to that office. My hair was transplanted perfect. It took all day but they wanted it done perfect. They told me exactly what to do so they won't fall out. The doctor even called me at night to see how I was. That has never happened to me before with any doctor. It is the next day and I feel no pain and it looks very clean, can't even see the stitches in the back, my hair covers them up. I would highly recommend this place to anyone getting a hair transplant and if you need to fly in or drive far, it is worth it!! I will post in 9 months about the results. But I am not worried because I am following all directions and it is not easy because there are alot of restrictions for a week or two. Best investment I ever made for myself!!

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

FUE procedure performed

I had an FUE procedure performed in 2014 somewhere between 2000-3000 i dont recall the exact amount. They had a sale, i paid $3000.00 upfront, followed thru with the procedure and paid $3000.00 + in payments. That is until I saw the new hair wasnt staying and went back. They told me their staff had trimmed the follicles incorrectly causing them to die... I told them i wasn't paying until they fixed the results. They said they wouldnt do anything til the account was paid off. It's on my credit, damaging my credit, theyre not willing to rectify the situation, so it wont be paid. Period.

Would you pay a contractor for a job on your house that was performed incompetently before it was completed satisfactorily?

I told the lady from corporate who called asking about my satisfaction of the results, nothing was done or even offered

These guys we're supposed to be experts... They're performing work on your body that cant be taken back... The staff was friendly, but youre paying for results and going under the knife to get them... When you see my scalp THROUGH my hair
Do you see friendly staff, or the results you'd want to see?

Try hims, or keeps, or the other hair places, be warned. If I could give zero stars I would.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

2500 grafts, it looks worse.

I had almost 2500 grafts done in the san francisco. This cost me almost $18000. I was assured that while they wouldnt all take that there would be a noticeable improvement. One year later and 60% of the grafts have not taken, I called into their office to explain and was immediately told OVER THE PHONE that the reason was that i was losing my normal hair, how can she possibly know this without seeing it! The solution, another $7000 for more grafts. That would be a total of $25k with no guarantee. At this point I just consider it wasted money and I should have done far more research, they are clearly con artists.

February 11, 2021
Unprompted review
Rated 1 out of 5 stars

I went to Bosley for one year. Don't waste your money and hope.

I went to Bosley for one year. I bought the 2000 $ laser cap and I did four PRP sessions for thousend $ as prescribed. I kept taking Finasteride and applying daily Minoxidil foam. On each visit, the doctor didn't know anything about my problems and I needed to tell him all my story and to any of my questions he answered that it is normal to lose hair. After 9 months of therapy, he said that If I want I could see a dermatologist and find out the cause. After almost one year that I spent thousands the doctor had the illumination that maybe there is a cause. He gave me dermatologists names that are not even specialized in hair loss. Every time I went to Bosley a different assistant did the procedure. Every time slightly different. In the end, I checked the pictures before and then. No difference. They said that PRP may help the thickness of hair. My hair is the same. My hair loss is the same. I am just poorer. Bosley is a chain very well advertised that takes advantage of people's desperation for making money but your hair will not change.

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

After reading the reviews

After reading the reviews, I can’t help but think that this company is filled with con-artists and would rather be bald and ugly. Rather than Broke bald and ugly. And the positive reviews have to be workers cause they are complete opposite of the ones that have legitimacy.

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Will recommend them 100%

I just had the hair graphs done today and I cant enough how great the doctor was so professional right down to the staff friendly and asking me if anything hurts or do I needed anything from pillows to going to the bathroom I would recommend them 100%

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Bosley is the best

I can't say enough good things about the care and treatment that I've received working with the Bosley team in Boston. Tyler West and his entire staff are the epitome of professionalism and customer focused care. Every process was explained to me in detail and everyone was very intent on making me comfortable and on doing things in a skilled and safe manner. Again, many thanks for a process done well. This is my 3rd application and looking forward to the usual great results.
- Jim Chamberlain

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

i purchased the bosely shampoo…

i purchased the bosely shampoo treatment kit from my local salon , i was informed it will work for a small bald spot , i was guaranteed if after 30 days there was no results or changes i would get a full refund , just bring back the unused portion , there was absolutely no change , i took the product back , i was informed that the product was opened so no refund , WHAT !!! this is not what i was told when purchased , this product did not and does not work and there refund promises are false , dont buy this product and get ripped off like i did , i have the products , the reciepts and all i recieved in return was nothing , i tried the product , it didnt work , i get this , but dont promise me if it doesnt work in 30 days i will get a refund , all bosely got was another sucker to buy there product through there vendor and came up with false promises , i will go to the end of the world to discredit bosely hair care products , thank you for ripping me off ,
abhardware @yahoo.com

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Hands down - Great Experience

Hands down, great experience! I cannot say enough about Chase, Pearl and Dr. West.
I knew within the first two minutes of meeting the staff on the morning of my procedure (almost 1 month ago) that I made the right decision! Chase and Pearl performed the procedure, along with Dr West, and they were amazing. Their bedside manner is Best in Class.
This is the first time, in ANY medical setting, where the entire staff were professional, welcoming, and extremely friendly and comforting. They were so good that I literally wanted to stay longer. Lol.
They provided the type of care that I would expect from a reputable medical facility. I highly recommend Bosley Boston! Thank you!

November 4, 2020
Unprompted review
Rated 2 out of 5 stars

I just had a procedure done

I just had a procedure done a few days ago. Firstly, it is an aggressive sales environment, they are focused on closing the deal. Secondly, The doctor that did my procedure had no personality and a very poor bedside manner. He withheld information and did not explain to me that they were going to shave my whole head to perform the procedure. It was truly shocking to see it after the procedure. The staff was great, and I assume the results will be good, but be prepared That immediately after and for a few weeks you will want to wear a hat because it looks terrible.

October 3, 2020
Unprompted review
Rated 1 out of 5 stars

Thanks to all the people who shared…

Thanks to all the people who shared their experience with Bosley on this site. I have been researching hair transplants and the businesses that perform them like Bosley for several years including a consultation with Bosley but just couldn’t make up my mind if I thought it was worth it. After researching Bosley and reading all the reviews, both good and bad there is no way I am going to risk several thousand dollars on something that might work or might not. Don’t know how they stay in business. Looked them up at BBB, ratings are fair, definitely not worth giving them thousands of dollars. I recommend everyone research them, just don’t take my word for it. All you will find for the most part is negative reviews. The positive ones, like the few you see here on this website sound like they were written by someone from Bosley, real short, and mostly just say they had a great experience with “Joe Blow” who was their consultant. Nothing about whether transplants worked. It’s not just here, look at other sites about reviews on Bosley. I would never give several thousands of dollars of my hard earned money to a company that doesn’t even have an “A” rating with the BBB. Thanks to everyone who have shared their experience about Bosley. I will definitely keep my money.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Bosley Experience - New Orleans (Metairie) Office

From meeting my first Bosley person ( Kevin at the front desk) to my consultant (Jennifer) to my doctor (Dr. Campisi), his PA, and techs - I knew that I was in the right place for hair restoration surgery.

Everyone was extremely nice and attentive to me - and only me. That is so unusual these days. Every step of the way, my stress from the unknown (and the known) of the hair restoration process was carefully and fully handled by the New Orleans (Metairie) Bosley staff.

So speaking from my experience,

I was given the exact details of the procedures and their costs at the time of consultation with Jennifer. She was so nice and informative. Once the hair restoration surgery date was set, Kevin sent reminders of the date along the info to bring, what to wear, etc.

Then came the surgery day...

Kevin handled all the paper work with a smile, Jennifer reviewed the procedure with a smile, and then Dr. Campisi came into the room. He immediately went to work, evaluating my hair situation, telling me his opinion on what needed to be done, described the procedures, etc. - in a super nice super professional manner. I immediately knew that I had the right Dr. to do this!!!

The surgery was fascinating. Felt no pain throughout the process. Dr. Campisi used his experience to give me sound advice on decisions that I needed to make every step (hairline, implant numbers, etc) of the way. It is an all day event. Most of the day, you really are sitting in a chair, watching TV or listening to music, as folks work on your head. The techs assisting Dr. Campisi kept it pretty light hearted in the room. I didn’t get their names - but they were awesome and hilarious.

The day ended with me having hair where I had no hair. I had no pain and in fact, drove home (3 hour drive) that afternoon. You are given a step-by step procedure on how to take care of the hair grafts. The instructions are real easy to understand.

I did want to address something that I saw in reviews of other offices (not the NO office). At no point in time was I ever “up-sold.” In fact, Dr. Campisi recommended less implants than I had wanted which resulted in less money for them. So, if they are up selling, then they are the worst up sellers ever!

It was a great experience. I can’t thank the New Orleans Bosley office enough for all that they did for me. Bottom line - they care about you the person and will turn your bald spots into history!

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

Do your homework...then go elsewhere....

I had several transplant procedures performed years ago by two different doctors, only 200-300 grafts each time, I was fairly satisfied with the outcome. Now, many years later, more of my natural hair has fallen out AND Bosley is currently having a 50% off sale....$3,600 for 800 grafts, so I decided to go for it. I set up a virtual consultation but a few hours before it was scheduled I got a call from a woman at Bosley who wanted to question me on what my expectations were and what exactly I wanted to have done. I described the areas of my scalp I wanted to concentrate on, and without any exam the lady proceeded to try and upsell me to 1,200 grafts. I pushed back and she said we should just go for the 1,200 'just in case'. I still said no, so she proceeded to tell me my total cost would be $4,500???! When I asked her what the additional $800 was for, she said it was for medications and a 'post-op' kit. In previous procedures years ago, I did have to pay for a blood test and antibiotics, but post op was some pain pills, a wool cap (and forget what else). I never blinked at the price I had to pay. When I balked at Bosley's $800 'extra', the lady said it was normally "$900"(!!!), and that I should have read the fine print. So I read the 'fine print' and it said the cost will not include medications, etc., but nothing about the actual price of those costs. So I managed to find a Bosley post-op checklist on the web, and it said you will receive a prescription for Tylenol #3 and Vicodin OR Percocet for pain. You would also be given some sterile saline solution and some gauze, as well as some ointment. I'm sure there is blood work and some antibiotics to start you have to pay for....BUT for some pills and gauze and ointment, etc. you're charged $900??? Oops...$800, what a deal. In any case, I can't believe the gall of trying to gouge their customers like this. When you do your research about Bosley, you'll find some patients have had good results but many have horror stories, and the experience and expertise of the doctors seems to be a big factor. Sooo....goodbye Bosley...the upsell and price gouging left a bad taste in my mouth, I will start looking elsewhere...Bosley seems to have evolved into an assembly-line make-a-quick-buck outfit.

June 5, 2020
Unprompted review
Rated 1 out of 5 stars

Ignored completely - don't know why

I met with Michael Tawill at the Tampa office for a consultation. He was 20 minutes late and there was no one in the office. No problem, traffic issues - I understand. The meeting goes fine and Michael is going to give me a discount because he was late, I just needed to send in my Credit Application. I did that and he assured me he would submit it as soon as he got it. I didn't hear anything for a day so I called and left a voicemail asking for confirmation that it was submitted. No response. Waited another two days and called again. This time he actually answered and we went through trying to setup a date because I was committed to having the procedure (and I was going to pay cash instead of using creadit) but I had to think about if I could do it on a certain Thursday or the Tuesday after. He said call or text over the weekend when you make your decision. I texted him the next day that I could do the earlier date. Never heard back from Michael. Still haven't. I called on a couple days later and said since he wasn't getting back to me, I would have to call someone at Bosley 800 number to get it scheduled. I called and spoke to several people at Bosley but no one could do anything except schedule another consultation. Really? I haven't even had the procedure and the service is terrible. My consultant Michael Tawill never contacted me, it was always me contacting him. And still, I couldn't get the appointment scheduled without going through another consultation 70 miles away in Orlando. If the service is this bad before the procedure, imagine what happens after the procedure. I don't know for sure, but you probably can't get a hold of anyone if you need help. This was going to be a $14,000 procedure and they couldn't be bothered to respond or help me out.

March 14, 2020
Unprompted review
Rated 5 out of 5 stars

The Boston Bosley team is top notch

The entire team at Bosley are caring, knowledgeable, highly competent, professional, and provided a superb hair restoration experience for me. Pre and post-operative instructions were clearly explained and I felt no discomfort following the procedure.

February 21, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Please don’t go to bosley. They cheat you of your money. Had procedure done in Boston in 2017. Have hair infections and no hair growth. Worst choice of my life. 9 grand wasted.

February 12, 2020
Unprompted review
Rated 1 out of 5 stars

Humiliated beyond Belief in Jacksonville Fla

I drove an hour to Jacksonville Fl today and waited 45 minutes for my consultation. My consultation lasted about 4 minutes. Micheal or whoever the guy was, was the most arrogant, belittling, condescending A-HOLE I have met in a long time. I am already self conscious enough and what I needed was a consultation, not humiliation. I have plenty of money to finally afford this procedure and he mad me feel like Julia Roberts in the scene in Pretty woman when she went into the store to buy clothes and they said she couldn't afford their store. I'm so freaking upset and humiliated. I am on a mission now to social media the sh2t out of this appointment I will trash Bosley every chance I get, that's how upset he made me. I am a 50 year old man with a very good career who just wanted to make some cosmetic improvements.

January 15, 2020
Unprompted review

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