While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nina Fields provided an excellent break down of services and was very thorough and thoughtful in her delivery. Thanks for making the process easy for me. I look forward to getting the procedure.

Rated 5 out of 5 stars

I recently had a hair transplant at Bosley, and I can truly tell you that the medical team there is top-notch, a true A-Team staff that has a tremendous amount of experience. The nurse who was giving... See more

Rated 1 out of 5 stars

I requested information from Bosley about a year ago, but later decided I no longer needed their services. Unfortunately, that didn’t stop the calls. The sales approach has been extremely aggre... See more

Rated 5 out of 5 stars

I had an FUE transplant of 2900 grafts in Oct of 2022 at the downtown Chicago location. I am beyond excited and pleased with my results. When I tell people they immediately start inspecting my hair... See more

Company details

  1. Hair Replacement Service
  2. Pharmacy
  3. Private Hospital

About Bosley

Information provided by various external sources

Hair loss affects as many as 50 million people in the United States, men and women alike. If you're experiencing hair loss and looking for a hair restoration solution that's right for you, congratulations, you've come to the right place. Bosley is the world's most experienced hair restoration expert, providing proven surgical and non-surgical hair loss solutions.

With more than 40 years of experience, Bosley is the acknowledged leader in the hair restoration industry. Millions of men and women have come to Bosley for the answers to their hair loss and hair restoration questions.

Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Staff and doc very knowledgeable and attentive....excellent results...BE PATIENT with the post op...IT DOES take a good year....results much sooner but final results in the 12-13 month window...with noticeable results/improvement up through the end.

May 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Everyone has been very professional and helpful. I have been pleased with my experience.

May 9, 2016
Unprompted review
Rated 5 out of 5 stars

Love my results

I was thinning out on the top of my head; now I'm not self conscious about my hairline anymore. very satisfied with my results so far.

May 9, 2016
Unprompted review
Rated 5 out of 5 stars

Had a great experience!

Our staff was helpful and knowledgable. Our doctor actually went above and beyond with our experience. We had an after hours emergency and we called her up on her cell. She came into the clinic to help us at 11pm at night!! She was super helpful and very nice.

May 9, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I have to say that it was one of the most pleasurable and wonderful experiences I've ever had when it came to a medical procedure. The staff is friendly and professional. The procedure went flawlessly. All in all I had a really great experience. I had the procedure done because I am a veteran of the Iraq War and have obtained some scars due to some incidences while over there. The doc was understanding and showed me a wonderful way to cover up those scars and make me look like I have a full head of hair again. I'm on my second procedure the first one went perfectly so I'm very very optimistic on the second procedure all in all I've had 2007 folical transplanted. Keep it up Bosley.

April 19, 2016
Unprompted review
Rated 5 out of 5 stars

Doctors & Staff

I would like to say once more the Doctors, nurses & staff are the most professional I have ever experienced!
Love you guys !!!!!

April 19, 2016
Unprompted review
Rated 1 out of 5 stars

Bosley Ruined My Life

I have no hair left on the top and a huge scar from ear to ear. I don't go out without a hat on. I look 20 years older than I am. People constantly ask why I don't shave my head. They lied and charged 11,500 dollars to make me not want to live anymore. Do not get a hair transplant!!!!

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Richmond Bosley

Dr. Epstein and staff were the consummate professionals and fantastically courteous. The care provided was impeccable!

April 7, 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied

Couldn't have been happier with the experience from beginning to end

April 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellant Team of Professionals

The Bosley team of technicians were absolutely fantastic. I have never been treated so well. These people were kind and very caring at all times. I would highly recommend this treatment to anyone. I was very comfortable through the whole procedure. They were very thorough in explaining everything I needed to know during the procedure and for after care. They called the next day to see how I was doing. They really do take good care of their clients.

April 6, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful

Now let cards about me and made sure my experience was comfortable and fruitful. They carefully and thorougly explained the process. The results are awesome.

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

Bosley restored my confidence!

As a woman in my 20's I was very self conscious about my hair. After putting my hair in numerous styles that damaged it, the hair on my temples and sides refused to grow. I was restricted to they type of styles I could have and it was starting to wear on me. After making this life changing decision, I now have hair in the places that were bare. I am so happy that I went to Bosley!

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

Great experience .

No need to go any place else.. I had a previous procedure through someone else . Bosley is a much better experience .

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Experience was great, Dr.Peters and staff did a great job I felt comfortable through it all; and the Advisor/Counselor Ali Afsharpour in Rochester NY did a great job as well even after the procedure answering questions via emails, thank you everyone for your services ! look forward to seeing everyone in November 2016

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

amazing!

The doctor and staff were so amazing. Love how the call to check up on me to see how I'm doing. And if any time I need any questions answered they're sure their to help me out. Definitely going back to get more work done.

April 5, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look