Botanique Paris Reviews 

I absolutely love my red light eye device and use it all the time, so I was devastated when the temple broke. Even though my accidental damage wasn't covered under the standard warranty, the support team went above and beyond to make things right. Cath in customer service was incredibly quick to answer my emails and treated me like a priority. Because they provided such a fantastic solution, I will definitely be a customer for life!

I absolutely love the costumer service, they were fast to respond and help me right away. I’m very pleased with the. Product and and the help I got from costumer service, I absolutely recommend their products.

Cath was very attentive and thorough. Communication was intentional and prompt. I am very pleased with how my issue was resolved with care. Thank you!

I sent an email about my glasses not working properly; the right side didn’t seem to have as strong a current as the left. Cath responded in less than 24 hours, and said that it was normal. Cath provided instructions on how to trouble shoot the issue — clean the glasses (gunk may get in the way), add extra lubricant etc. The best part is that they said if it still isn’t working properly I could exchange them. This is great customer service with a company that truly backs up their product.

Been using for 3 weeks morning and night following all directions. Still no change at this point in time.

Beautifully wrapped and easy to use. I have not had the product long but am beginning to see a difference.
I just dab on the cream and put the glasses on for ten mins in the evening and voila!

I can not fault the great customer service Cath gave me. Quick response and a happy customer. Thank you!

I just got my Revital Eyes and neck tightening therapy as a b day gift from my husband and I absolutely love it. I wanted to try quickly so I immediately turned it on but I couldn’t feel the electrical pulses at first, then I followed the instructions carefully and it made total difference after applying the eye cream. It has 2 modes with 3 intensity levels. It doesn’t hurt but it’s definitely a different feeling, almost like tingling.
Excited to check results after trying for a few weeks!

I emailed regarding a defective unit. The silicone padding on the left was more indented than the right. So the micro currents were not distributed evenly. Hazel assisted me and processed an exchange right away. Without me having to return the defective unit.

I used them every night for months but my under eye bags have not changed at all. Do not buy it, much better to buy a full face mask from a well known brand.

I had an experience that I was worried about, and within 5 minutes my concerns were addressed and remedied. Very happy with the response and communication!

The packaging and the quality of the product is great! The instructions were very clear, and there are many additional sources of information (as far as expectations over time, tutorials, honest reviews, etc) on the website as well as social media. I have not noticed a significant change, difference, or improvement since I have started using the product, but I have only been using it for 2or 3 weeks at this point, so I still have a few months to go until I can see drastic changes or noticeable progress. Overall, I am happy with my experience thus far and I am looking forward to comparing my before and after pictures in a few months.

Terrible company! I have been trying to get a refund or even just a response for weeks now. They get you into the automated payments and you cannot cancel it! They are a scam and I want my money back!

Easy to order clear instructions quick delivery

My device wasnt charging and support walked me through what I was doing wrong. I was using a power cable / plug that was stronger than the specs required. Once I change the plug & cable to a lower power rating 20w, it charged just fine.

I had a very nice experience with Ms Cath. I took a video of my device showing irregularities on it and even though i was not able to follow their instructions abt loading it a goggle drive ( dont know abt it) she went ahead and emailed me abt sending a replacement. Hope the new one will work out fine. Thanks so much for the customer support team especially to Ms Cath.

Although when functioning the glasses work did well and I did achieved some positive results, however I have to confirm that the glasses only worked for 1 week and then suddenly stopped functioning! I had to go through quite an effort to have them replaced, but eventually I was sent a replacement set. Unfortunately, the replacement set only lasted 3 weeks before those also stopped working! So I have to question the quality and durability of the product!

I noticed after My order went in and I got my confirmation. The address was wrong, I quickly emailed the company and they were able to help me change the delivery address. Promptly, thank you from Arizona.
P.S. i’m excited to try their product

On May 10th I purchased the RevitalEyes 2-in-1 Red Light Therapy + EMS To Erase Eye Bags for Men

To date the product still has not been delivered. Bontaique uses Yodel who pass the delivery their sister company Inpost a Locker collection delivery service. I never gave permission to Yodel to do this. Delivery was paid for to happen a my home address.

Bontaique takes ZERO accountability or ownership to support you when things go wrong.

I have spent £67.40and nearly 1 month after my purchase I don't have the product.

Given the fact that Bontaique gives no help in resolving the matter, I have asked for my money back. Bontaique is refusing to do so stating: "We will refund you when the product is returned to us" This is impossible as the product is with Yodel/INPOST who are unable to delivery this to a locker collection point. Five failed attempts with countless locker issues. Yodel is refusing to have the product delivered to my home address. Bontaique has washed their hands of the matter.

This is a warning to anyone..Bontaique Paris is a SCAM they are not even a registered company, no company ownership structure is available and operate unlawfully. Buyers be aware do not buy from them.I have reported them to trading standards.

Can feel it working, tingles a little. Very happy. Love the pink colour or the frame. Ive recommended it to everyone I know, men and women.