bouncecycles.co.uk Reviews 205

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My Giant Anthem was getting a bit clicky, found the (upper) shock bushes were shot (Usual cheap ally bushes) - rather than replace with more of the same, ordered a set from bounce. Arrived in a coupl... See more

Company replied

Rated 5 out of 5 stars

I’ve had front shocks and rear shock service from Bounce and found their approach second to none- I have no hesitation in recommending them. Their communication is brilliant and everything is explaine... See more

Company replied

Rated 5 out of 5 stars

This is simply the best fork and dropper repair shop on planet, they know there stuff they explained inner workings and tell you how it is and the what why and how things work and what's gone wrong... See more

Company replied

Rated 5 out of 5 stars

These are some of the best offset bushings and shock mount hardware around, perfect fit, cheap as chips, easy to install, super fast delivery and changes the geometry of your bike in minutes. I change... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

An online manufacturer of cycle components and tools. International shipping and trade accounts available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
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Rated 5 out of 5 stars

Friendly and competent shop

Friendly and competent shop, answering your questions quickly.
Just please put in a reminder that there are custom fees to expect for european orders ;-)

December 15, 2021
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Reply from bouncecycles.co.uk

Hi Stefan, thank you for the nice review. I sent you an email re import fees and I must apologise as it's not something I had anticipated with Brexit being so well publicised - that said I had some suggestions as to where I could make it clearer maybe and wanted your feedback.

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Rated 5 out of 5 stars

Great quality product and communication…

Great quality product and communication is top notch. I had an answer to a technical question within 2 hrs. Quick shipping too, think it arrived the next day

July 14, 2021
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Reply from bouncecycles.co.uk

No problem Will and thanks for the review.

Rated 5 out of 5 stars

Excellent service and advice

Great advice from the helpful staff and very pleased with the quality and fit of the parts
Supplied
Will definitely use Bounce again

June 26, 2021
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Reply from bouncecycles.co.uk

Thanks Mike, our pleasure.

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Rated 5 out of 5 stars

Excellent and prompt service.

Excellent and prompt service. Ordered a Carbon Composite Fork Light Mount which I received within 3 days. The mount is very lightweight and fits easily on my Trek Checkpoint ALR4 with the M5 bolt provided. Very happy with this purchase, especially at such a reasonable price of £10.

May 4, 2021
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Reply from bouncecycles.co.uk

Hi Hugh, glad you like it. Thanks for taking the time.

Rated 5 out of 5 stars

First class service

First class service, top quality products and very helpful.

April 29, 2021
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Reply from bouncecycles.co.uk

Hi Mark, our pleasure.

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Rated 5 out of 5 stars

Every purchase should be this easy.

Very responsive to queries. No hidden costs for international orders.
If you’re looking for suspension tooling, don’t bother looking elsewhere. Brilliant!

April 28, 2021
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Reply from bouncecycles.co.uk

Hi Barrie, very nice of you thanks.

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