Boundaryoutlet Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Visited the store in Walsall

Visited the store in Walsall, I don't really write reviews for store visits but on this occasion a felt I needed as our experience there was exceptional. Really good parking, convenient just off motorway. Well laid out and easy to browse and spend money! Something for everyone, staff are really nice and lots around to help, thank you to the lady in pavers who was great help to my mum, also big shout out to the young man in the bedding department, sorry we did'nt get your names. Cafe was great and well priced, cant wait to return, great shopping, Good job to all staff and thank you for making it such a great place.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I was so impressed with the excellent service from Newcastle Shiremoor branch of Boundary Outlet I was shopping for a three piece suit from the Skopes department. I was served by Michael, he was so efficient and helpful. Unfortunately, the suit that I chose didn’t have the waistcoat in the size that I needed, Michael went out of his way to source the the waistcoat from another branch of Boundry Outlet , he said that he was working at a different branch and would telephone me if he could get the size that I need. Within two days Tracy from the Skopes department rang me to say that the exact waistcoat that I wanted had been sourced and was waiting for me to collect.
Thank you so much for this excellent and friendly service.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic asset Gemma M is in…

What a fantastic asset Gemma M is in the coffee shop at the Walsall branch of Boundary Mills. So polite and attentive and a lovely smile x this lady has got what it takes and will go far. Thank you Gemma for making our dining experience extra special Ian & Barbara Hayward Sutton Coldfield West Midlands

February 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Soles excessive wear tear under 2 months --poor material of shoes

Sadly ,they sold me a runner from pavers company and the soles broken down ,within few months time ,were used to drive car for long distances ,
i lost my original receipt but provided them photos of my bank statement and shoe box lot number too to confirm them the purchase.they are not going to refund or repair them .
these shoes have been so low quality .One should not be buying any shows from boundary outlet COLNE

June 30, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look