Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have d... See more
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Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
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Stone Close, UB7 8JU, West Drayton, United Kingdom
- bouquetsbypost.com
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Beautiful Bouquet Despite My Post Code Mis-type
Despite my mis-typing the delivery postcode and the flowers going to Poole, Coventry and Gatwick parcel Force before being delivered to the correct address, I am thrilled that they were not only still alive, but actually gorgeous!
Thank you.
Shocking!
I would give -1 id i could. Im very dissapounted and annoyed with this florist. DONT BOTHER ORDERING!!!
I made the purchase 13th june for them to be delivered to my sons nanna to cheer her up and show aporeciation. She waited in on the 16th june all day for them to not turn up. DONT bother contacting them as i have made several calls;just to be met by voicemail, left messages,sent emails and no reply. Its showing that they havent even sent them and its 18th. Not happy aa i paid premium delivery too. Now looking into getting a refund which will be fun as on the website i cant find anywhere to request a refund. Just AVOID AVOID.
** Update**
Now they have contacted me tried to tell me i didnt set a date when i ordered and paid. Hmmm i did, because it shows was expected tueseday. So sent screenshots of the proof, well now they making the bouquet and is being sent 24 hour tracking!!!
I ordered flowers in advance for my…
I ordered flowers in advance for my friends birthday. They arrived on time and were absolutely beautiful. I ordered the lemon and white bouquet and was also given a time slot. I passed this onto my friend so she wasn’t waiting in all day. My experience using this Company has been positive and I would recommend them for your flowers
All good from an ordering point of…
All good from an ordering point of view. I hope the flowers are delivered on time and are good quality
BAD - non existence customer service
BAD. - I ordered a bunch of flowers for a bereavement which we couldn’t find/ didn’t receive. I’ve made 4 phone calls, left 4 voice messages, emailed 3 times and rang them umpteen times. And todate have had no contact whatsoever. That was over the last 5 days. Absolutely disgusting customer service. Would never use them again. BEWARE if you should encounter problems!
Lovely bouquet
Easy to order. Delivered on time. The recipient was very pleased with the Pink Bouquet, lovely flowers in good condition and wrapped very nicely. Will use this company again 😊
This was the third order I had made
This was the third order I had made, and unfortunately the bouquet was definitely not up to standard, I have contacted them on three different occasions but as to date have had no response whatsoever. My first email to them was on the 3rd June 2026.
I ordered two bouquets/gifts
I ordered two bouquets/gifts. Selected the delivery dates and both arrive the day after what was selected. The first I let go, although ruining the anniversary, because it was a Monday and Sunday dispatch is a nightmare at times, but for the Tueday delivery to be the Wednesday is actually ridiculous.
If you need them there for a specific day, skip this business, once they arrive I'll come back and say if they were worth the wait.
Birthday Disappointment
On the plus side flowers arrived on time.
Condition was not great had 3 broken unopened buds, had to dead head 3 flowers 3 others were showed signs of being dry due to the smallest bag of water I have seen sent with flowers which BTW had no water in it (may have been courier handling), seller needs to review dispatch process especially regarding sending with enough water.
I have taken pics of dried out flowers but unable to load up here. Suppose you get what you pay for as they were cheap.
Both bouquets,didn't look like picture…
Both bouquets,didn't look like picture on website.looked beautiful in pictures, could only recognize them in pictures. Very very dissatisfied.first time I've used your site,because how beautiful they looked in pictures.wish I was saying something positive,nothing to say.
Beautiful blooms
Have now ordered several bouquets from this company and not been disappointed. Beautiful flowers delivered promptly, hopefully will use for all future requirements
Late delivery I placed order under the…
Late delivery I placed order under the assumption it would be delivered for 12th and received 13th unsure why this option is available when company is not meeting what is advertised! Wish I read the reviews but needed presentable bouquet in the end had to purchase elsewhere costing me more
Amazing!
The delivery was extremely quick and the value for money is amazing. I will 100% be using this company again!
Disappointing
After several beautiful bunches of flowers delivered over the years the latest one was really disappointing.
A few flowers thrown together.
I sent them as a thank you to a friend and I’m embarrassed.
Excellent everything cheap but classy…
Excellent everything cheap but classy very happy
Disappointed and dissatisfied
Ordered 2 bouquets for delivery on 8th June for friends birthdays they didn’t arrive so I sent an email to find out why and haven’t had a response. Just plain bad manners. Eventually delivered on 9th, the day after their birthdays. The only thing I have heard is an email asking for a review
They were delivered on time and really…
They were delivered on time and really well worth the price loved them
Vert efficient service and quick…
Vert efficient service and quick delivery, flowers very fresh will use again 😀
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