Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have d... See more
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Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
Contact info
Stone Close, UB7 8JU, West Drayton, United Kingdom
- bouquetsbypost.com
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Avoid.
Avoid.
Delivered a day late to the wrong door. Having missed the birthday, no formal acknowledgement, not even an apology. No responses to emails on the day these were supposed to arrived. Cannot reach anyone on the phone line when you manage to get the correct contact details.
Thoroughly let down and no ownership of the issue taken by the business nor even an offer of goodwill (a formal recognition and a formal apology would have sufficed).
Cheap for a reason. I'd advise spend a few quid more with a reliable firm. Although the money isn't the issue, the fact the flowers did not arrive on the occasion they were meant for and then delivered to a wrong door is not acceptable, compounded by the lack of ownership or apology.
Pretty poor.
Beautiful bouquet
Ordered on a Wednesday. My friends got Saturday as instructed. They were beautiful, fresh and well received.
Will always use bouquets by posts.
Thank you
Ordered a pink bouquet and came mostly…
Ordered a pink bouquet and came mostly white looked nothing like what I ordered. Emailed and told looks like the right bouquet when totally different looks more like a bunch from Asda not happy and won’t be using again
I'm very happy with the service and the…
I'm very happy with the service and the flowers 🌺🌹 Thank you
No flowers refund refused.
No flowers arrived and they refused a refund "as is included in their terms and condtions".
Don't buy from here you won't get them.
They show you something else and then…
They show you something else and then send you something else on website. They’ve got five star reviews on their website but it’s fake reviews on their websites they not trustworthy.
Excellent flowers ..... disappointing birthday card quality
The flowers were excellent but the card I also purchased for £4.99 I was so disappointed the peronalisation was fine but the card was like paper and also arrived damp from the flowers such shame but live and learn never buy a card again .... true rating would be flower 5* and card struggling to get to 1*
Such a lovely selection and so easy to…
Such a lovely selection and so easy to order
Following my complaint about the…
Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have deteriorated badly. I am not impressed and would suggest that Bouquet by Post complain to their suppliers . They are doing themselves no favours by sending out poor quality flowers. I cannot recommend them .
Don’t even deserve one star
Don’t even deserve one star. Ordered these flowers on the Wednesday to arrive on the Saturday, but off course they didn’t , but they were despatched on the Friday, arrived on the Monday, by Wednesday they were all wilted. The roses that were in were dead on arrival.
Very disappointed with this delivery
Very disappointed with this delivery, I purchased the same brunch for my mums birthday in June and they were beautiful and lasted ages. I ordered the same for mum and dad's anniversary on Wednesday and when we spoke on the phone Thursday lunchtime she said they're already dying and sent me photos. Such a shame as the service offered was great 😔
Great easy website,lots of beautiful…
Great easy website,lots of beautiful flowers to choose.Ordered for my friends birthday and she was very happy with her flowers.
The yellow roses I sent to my Aunt were…
The yellow roses I sent to my Aunt were a hit. She said how beautiful they were
Atrocious lack of communication
Atrocious lack of communication. Monday delivery appeared on Wednesday. Very poor service all round. NOT RECOMMENDED AT ALL! The consistent bad reviews say it all.
Just what i wanted
Just what i wanted, two of my late wife's favourite flowers. Delivered on time and in great condition
All good delivery & flowers.
No stars
No stars DISGUSTING COMPANY.
WARNING DO NOT USE THIS COMPANY
After paying for flowers to be delivered with 24hr Priority delivery and a email stating delivery date, these flowers were not even delivered even within their 2 day 48hr normal delivery time, without Priority delivery. They have gone to a completely different address as the recipient has now left the delivery address. Terrible customer service with just an automated reply to my emails. PLEASE DONT order from them as you may as well throw your money in the bin.
Absolutely disgusting place never order…
Absolutely disgusting place never order again. Put an order in, requested a delivery date, didn't get delivery just stuck in Royal mail post office in this heat overnight and for a whole day before being delivered the day after the requested time. Contacted customer service..done nothing but spill policy rubbish at me..please do not use this place
Great service
Great service, delivered on time, beautiful bouquet
Thank you
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