Boutique Luxury Reviews 21

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered 2 dresses on 19th of Jan, checked the tracking number and it showed that my Items were delivered 24th of Jan, I’ve emailed costumer care still haven’t heard from them. First time I ordered an... See more

Rated 5 out of 5 stars

At first I was pessimistic about Boutique Luxury. Was looking for Prada Re Edition 2000. The handbag wasnt in the list of sales item. Chloe helped me to source for the said item from beginning til... See more

Rated 1 out of 5 stars

Almost never replies back and I never received my order. USPS states it left shipping partner facility in Oceanside, NY. I live in Whitestone, NY 30 minutes away. I know for a fact that it does not ta... See more

Rated 5 out of 5 stars

Excellent buying experience. Was kept informed of delivery information and received my beautiful bag within just over 3 weeks.It arrived beautifully packed with everything you could expect from a hig... See more

3.1

Average

TrustScore 3 out of 5

21 reviews

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3.1

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(21)

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Rated 1 out of 5 stars

Item not delivered

Ordered 2 dresses on 19th of Jan, checked the tracking number and it showed that my Items were delivered 24th of Jan, I’ve emailed costumer care still haven’t heard from them. First time I ordered and never again.. lost 73 e..

January 24, 2025
Unprompted review
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Rated 5 out of 5 stars

The best shop for luxury!

The service at Boutique Luxury is unmatched and the quality of their bags and watches are equal to (and in some cases like Chanel, BETTER than) the in-store bags! I have a few bags and 2 watches and the quality is the same as when I bought them! Also, the customer service is excellent. Emails answered quickly and at length, they send detailed photos of everything and follow up on all sales until you get the order! Will never buy luxury from anywhere else!

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

I’m a loyal Boutique Luxury customer

I’m a loyal Boutique Luxury customer! Why? Value, impeccable quality products and GREAT customer service. I love Sofia, she’s so personable and a great person to work with. As others have said in these reviews, she’s prompt, thorough and sends pictures and videos before you buy BL’s products. I’ve purchased handbags and accessories and the products never disappoint. You will not be disappointed either. I hope BL stays around for a very long time. Thank you Sofia and BL! Look forward to shopping with you soon!

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

I gave this company 5 stars

I gave this company 5 stars. I have had nothing but great experiences with them. Sofia is extremely friendly and accommodating! She responds to emails and inquiries promptly. If you’re looking for a specific product and you don’t see it on the catalog, Sofia will find it for you and ensure it’s exactly what you’re looking for. BL also sends pictures of the product for you to look over before your purchase if you’re unsure of the product. The quality of the bags are really great and on point, the presentation of the bag when it’s sent is impeccable! It comes with the box, dust bag, gift bag, and paperwork. No smells, just lovely. I’m sold, I plan to continue purchasing my luxury on a budget products from Boutique Luxury!

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

At first I was pessimistic about…

At first I was pessimistic about Boutique Luxury. Was looking for Prada Re Edition 2000. The handbag wasnt in the list of sales item. Chloe helped me to source for the said item from beginning till shipment. Admire her perseverance.
After experiencing satisfactory client relationship with Chloe n then later Sophia, I will continue to purchase boutique inspired luxury brands from Boutique Luxury. I hope Chloe will continue to attend to me. She has been patient & responsive to my questions esp packaging of the box.
My recent purchase was Dior Cannage.
Thank you so much to both Chloe & Sophia. I am very happy with the consignment. The packaging & Dior box was all intact. Perfecto!

October 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Never disappoints!

Their bags are mirror quality and reasonably priced compared to in store bags. Their customer service is top tier and they’re kind and quick to respond. I love purchasing and working with Boutique Luxury.

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

My first ever mirror or replica bag I…

My first ever mirror or replica bag I bought was from Boutique Luxury. Sofia is the best. She respond to all my inquiries right away. She sent me pictures and videos of the bag I ordered and she asked my approval before shipping it. When I received it, it amazed me how beautiful it is. It looks like the real thing. It's a very nice quality and will definitely do business with them again!

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

My first time buying a clone/mirror bag…

My first time buying a clone/mirror bag online and the service was amazing! I was able to see photos of my bag with a person to understand the scale, and got close up videos showing the quality. Arrive impeccably packaged. Looking forward to my next purchase!

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Jimi Chew’s review🐩

This is my happy place for Jimi Chew 🐩 my little toy black poodle with a rock star attitude.
He already has the small in the LV doggy bag so
I ordered the largest one in stock so he has more room for when we travel. When it arrived he was so excited the minute I unzip the bag he jumped straight in so I took him for drive he sat up high with his paw on my shoulder. It was so adorable I emailed the girls to let them know. It’s a woof woof 10 out of 10 from Jimi&Me❤️🐩🐾🐾🐾🐾🐾🐾🐾

August 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Was kept informed of delivery information and received my beautiful bag within just over 3 weeks.It arrived beautifully packed with everything you could expect from a high end item. The bag itself is gorgeous - I am picky....it really is gorgeous. It smells just as it should - looks fabulous and I just can't wait to use it. I shall be buying more from this site......they are reliable and exceeded my expectations.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Worth the wait!

Finally got a the bag after some time but it's definitely worth it!

The package was safely wrapped and unboxing the bag is such a treat. The package was completely down to the tee with a receipt, other documents and of course, the bag! The bag is just exquisite and it has that new leather smell.

While it did take some time before arrival, the customer service was kind enough to update me :) Will definitely get a 2nd, 3rd.... nth bag.

April 12, 2022
Unprompted review
Rated 1 out of 5 stars

Almost never replies back and I never…

Almost never replies back and I never received my order. USPS states it left shipping partner facility in Oceanside, NY. I live in Whitestone, NY 30 minutes away. I know for a fact that it does not take over 10 days to get something delivered in the SAME STATE. Opening a claim with my bank to stop payment.

December 31, 2021
Unprompted review

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