I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.
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See what reviewers are saying
I had bought a jacket for my wife’s birthday on Black Friday sale and I never recieved it, spoke with someone. And let them know the situation, after a bit of back and fourth email, they finally sent... See more
DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website cla... See more
It has been a nightmare, bought a ParJumpers Gobi Jacket, after a price match episode since I found it cheaper in ssense.com, decided to protect local economy and ordered a size large since my other... See more
Company details
Written by the company
Luxury and Performance Outerwear. Proudly Canadian
Contact info
1325 Ste Catherine O, H3G1P7, Montreal, Canada
- 514 499 9999
- Support@boutiquetag.com
- boutiquetag.com
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Hasn’t replied to negative reviews
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Happy but ..
I picked up my order, and even though the item wasn’t the right color at first, they rapidly exchanged it for the correct one without any problem. I want to mention that the person who helped me was really sweet.
The only downside to this store is the opening hours: they are closed on Saturdays and close very early on Fridays, which makes it difficult to pick up an online order, specially for the Christmas time.
That said, I’m otherwise very happy with my purchase, especially since I couldn’t find this item anywhere else!
I found my cerium hoody jacket…
I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.
Great selection on their site and great service!
Great selection on their site and a very easy process to get whatever you're looking for. Supporting Canadian businesses is easy when they operate like this!
Ups showed up and demanded a check for…
Ups showed up and demanded a check for $45.82 in order to release my package. I would have never ordered if this was disclosed at checkout. No one responded to my email. Very displeased with the whole experience
DO NOT BUY HERE
DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website claims a 2 business day processing time, what a joke.
Poor Customer Service
Have yet to receive the item. Shipping times are not met. When sending an email to the team they did not follow up with a response.
About my order from Boutiquetag.
I have placed 5 orders from the 4th to the 14th, but none of them have been shipped. If the product is out of stock, please help me cancel the order. Thank you.
Order #23350
Order #23351
Order #23353
Order #23354
Order #23362
I only received one of two pairs of shoes
I ordered two pairs of shoes and was only shipped one pair. I ordered the shoes on Boxing Day. It took until January 8th for me to receive any notice that the package was delivered to the wrong city. I was then told the package was ready to be picked up at a facility. When I picked up the box, there was only one pair of shoes in the box. So: how did the company not notice that a pair of shoes was missing before taping up the box? Or did they know and do it anyways? Or did they sell the shoes knowing they didn’t have them? Why did it take me to contact them multiple times? The worst thing is, this is not the first time this has happened with this company.
I placed this order almost 2 weeks ago and it's not even been processed
I placed this order almost 2 weeks ago. I paid $15 for shipping that quoted me 2-3 business days. I've received no communication, no fair resolution or my product yet. Is this the type of service I am to expect? This was suppose to be a gift and if I had known how unreliable boutique was I would've spent my money elsewhere. At the very least communicating with your customers would be appreciated but not even this. I'm being ghosted can you believe this bullshit?
LABEL CREATED DEC 10 AND NO PICK UP YET…
LABEL CREATED DEC 10 AND NO PICK UP YET BY COURIER
Great customer service!
Very bad shopping website
Very bad shopping website, has been more than ten days, orders are not processed, emails are not replied, can not be contacted, feeling is a fraud website, everyone be careful
great experience
My experience at Tag boutique was amazing. The staff were so nice and helpful. Will definitely be coming back!! Super recommended
I purchased a product that was too small
I purchased a product that was too small. I am trying to return it but have been waiting for days to receive return approval on a non-sale item. I would like to purchase the same item in a different size but I can't without confirmation of return.
Great service
Great service. Only thing is website says 4h for pickup delay, it took two days and I hadn’t heard from you.
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