Bowandrattle Reviews 53

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

My sister bought the jenny backpack for me. The bag looks beautiful but that's as far as it goes. Don't expect to last more than 1 child. Zip broke and the material came away at the front compartme... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient delivery and the product is fab. As a mum of five kids, space and practicality is important and it’s so handy having a backpack out of your way. Works well with babywearing. Loads... See more

Rated 5 out of 5 stars

Delivery was speedy and reliable, even earlier than I expected (and that during a pandemic & a week before Christmas). Very high quality product, stunning bag & tons of space in it. Can’t wait to use... See more

Rated 2 out of 5 stars

Initially the bag was great. Lots of compartments and great matching accessories. Unfortunately after only 2 months the zip is totally broken and the bag is difficult to close. Considering the bag is... See more

Company replied

Company details

  1. Handbags Shop

Information provided by various external sources

Bow & Rattle - the ultimate brand name in baby changing / diaper bags. Made with beautiful vegan leather, the highest quality fixtures, stylish designs and fully functional, the perfect companion to any fashion forward parent.


Contact info

3.2

Average

TrustScore 3 out of 5

53 reviews

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Rated 1 out of 5 stars

Zip not great I knew it wouldn't last…

Zip not great I knew it wouldn't last from the beginning and of course it broke outside of warranty.

August 25, 2021
Unprompted review
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Reply from Bowandrattle

Hi Clare,
We appreciate your feedback and we are very sorry that you are not happy with our service. Unfortunately our warranty doesn't cover bags that are purchased over 18 months previous. Our bags, like all bags no matter what their function are not indestructible and we cannot guarantee anything over that time as we cannot account for the usage. The majority of manufacturing defects will show within three months so we feel our six month warranty covers this off. Apologies again we couldn't be of more help. Many thanks, Bow & Rattle

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Rated 1 out of 5 stars

Zip broke

Great looking bag but unfortunately the zip broke after about 8 or 9 months and is now unusable. Warranty only 3 months. Would not recommend for this reason

August 22, 2021
Unprompted review
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Reply from Bowandrattle

We appreciate your feedback and we are very sorry that you are not happy with our service. Unfortunately our warranty doesn't cover bags that are purchased over a year ago as is this case. The majority of manufacturing defects will show within three months so we feel our warranty covers this off. However in light of your email we have now extended this warranty period to a total of six months.

Rated 5 out of 5 stars

LOOKS NOTHING LIKE A DIAPER BAG

All I know is, it was worth the wait! It took maybe 3 close to 4weeks to get it. I live in the United States so it took longer with covid to receive my bag. The bag looks soooo beautiful in person!! The picture on the website doesn’t do it justice.
I already had 6 kids and this was going to be the bag for my 7th child. I never spent over $40 for a diaper bag, but this one just caught my eyes! It is so stylish yet so functional and soooo spacious!! I am able to pack for 2 toddler and my newborn baby for a day’s trip. The most important thing is, it doesn’t even look like a diaper bag lol! I received many compliments from strangers, families and friends. I first saw the bag from a youtuber call “Miss Rylee Jade.” I recommend watching her video to get an indept review of the bag. She sold me on the bag lol. The lighting and everything makes the bag looks sooo tempting to buy.

July 23, 2021
Rated 3 out of 5 stars

last purchase I made came in tissue and…

last purchase I made came in tissue and a gift Box. this came poor packed with sufficient stuffing and was squashed and crap looking as opposed to the pretty gift I expected ti be giving.

July 10, 2021
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Reply from Bowandrattle

Hi Caroline, we are very sorry you weren't happy with how this bag was packaged. Unfortunately this style was a limited edition small version of our larger bags and we couldn't create packaging specifically for it as there were only a small number created. All our bags should come stuffed with air pockets so that they don't get squashed in transit, so I'm not sure why this didn't happen in your case. We have had to retire our old gift boxes as they were not arriving as we would have wished after delivery and we had a number of issues because of this. Thank you for your feedback and we'll definitely look into this.

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Rated 5 out of 5 stars

Would definitely recommend

Beautiful bag, comes in a dust bag so can be stored and used again next time. Delivery was fast. The changing mat that comes with the joy bag ( not sure if they're all the same) is a good size and nicely padded without taking up too much room.
Would definitely recommend

March 26, 2021
Rated 5 out of 5 stars

Lovely changing bag

Lovely changing bag! quick delivery! Haven't used it yet but there will be plenty of space for the twins bits and I will definitely be using it in the hospital too!

February 22, 2021
Rated 5 out of 5 stars

*****

Ordered the Jenny backpack in Tan and it is just beautiful. Really impressed with the quality of the bag and the packaging, feels like no detail has been overlooked.Very fast shipping, dispatched next day and received day after that.
Delighted to be able to support an Irish company and receive a product like this. First heard of the company through "OhSoFemme" on Instagram and will be recommending them to everyone.
Even my husband commented that it's a lovely bag which could be used for everyday use. Cannot say enough good things, def will be a repeat customer.

February 19, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent quality

Excellent quality, quick delivery and a really stylish bag! The website is really easy to navigate. The stories behind the bags are gorgeous. This is a must have gift for new mums.

January 13, 2021
Rated 5 out of 5 stars

Stunning bag, even after baby

Delivery was speedy and reliable, even earlier than I expected (and that during a pandemic & a week before Christmas). Very high quality product, stunning bag & tons of space in it. Can’t wait to use it and show it off. Considering a second purchase in black (I bought brown) as it’ll def work as bag after baby...

January 13, 2021
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Rated 5 out of 5 stars

Amazing bag and people get surprise…

Amazing bag and people get surprise when you told them it is also a nappy bag!
I have turned it to my everyday bay and it's big enough for me to put my laptop and diary in it if I need to or for my twins stuff when we go outside.

Already have friends that want the same one

December 26, 2020
Rated 5 out of 5 stars

Great bag

Beautiful bag very happy with my purchase would recommend highly lots of room and beautifully finished will enjoy carrying it around London proud to buy from my home country Ireland great website easy to use and few days delivery well done rattle and bow

December 9, 2020
Rated 5 out of 5 stars

Absolutely love my new bow and rattle…

Absolutely love my new bow and rattle Jenny backpack! It’s super practical and very stylish, lots of pockets and very deep with lots of space. I’m also so happy to have bought from a small business and think the designs and the stories behind them are fab!
Thank you!

November 27, 2020
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Rated 5 out of 5 stars

Beautiful backpack

Beautiful backpack, quick replies via email to any queries - even at weekends! Caragh was amazing at putting my mind at rest as I thought it might be too big, it’s the perfect size!
Gorgeous quality leather (which explains the weight as spoken about in a previous review) I had a previous bag from another luxury supplier and unfortunately if you go for a leather bag, they are heavier - but also far more robust and last such a long time, so very much worth it.

October 14, 2020
Unprompted review

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