While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I redeemed a giftcard through gogift and chose boxbeers. On their webpage I found it impossible to create a user. Ok, so maybe it is done through the checkout I thought. I couldn't even enter my addre... See more

Rated 3 out of 5 stars

Awesome beers, moderate prices, terrible logistics. It's praca tically impossible to get Alvinne beers from anywhere in Finland, and those beers are just awesome ...and that's the story why I ended... See more

Rated 1 out of 5 stars

BEWARE, 'Boxbeers APs' went into insolvency in 2018 and 'Boxbeers Craft Beer ApS' opened via shell companies and loopholes. Avoid! I was charged and my order was processed and I even got a GLS trac... See more

Rated 5 out of 5 stars

Shopping at Boxbeers.dk is a Great Experience, every time! Deliveries to Sweden in less than 2-3days! Local pickup at my grocery store, fu*%#ng fantastic!

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placed order

Placed order
Paid
Got a shipping number
A week later they canceled the order, claiming norhing was in stock!!!

September 6, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

I don't like to give these fellas a…

I don't like to give these fellas a negative review, but the communication has been poor from the get go.

My order is delayed. And 5 days after I placed the order, I received an email to notify me of this. Now it's a week later and I've received 2 Bring tracking numbers that both state the order hasn't been released from Boxbeers. I've been waiting for 24hrs to hear back from the company about what's happening with my order. Hmmm.

You guys need better customer service, better communication. If you are looking for a candidate to help you out with this, I know a few.

Hoping my beer gets here eventually....

July 3, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really good beer catalogue, good prices, fast shipping , good customer care.

Ordered 3 times from Boxbeers.com . Got my beers in 14 days from Danemark to Greece so that is really fast. They have a great selection of beers which gets renewed every week. There was a beer missing once as it sold out before I ordered it but with a catalogue so large these mistakes can happen. They were really quick in refunding me this beer after I notified them and the customer service is really friendly. I will surely order again from them and I have already recommended this webshop to all my beer loving friends.

May 9, 2018
Unprompted review
Rated 5 out of 5 stars

I received the package after 8 days

I received the package after 8 days, 1 beer is missing as sold out and I have beed reimbursed directly on my bank account

Selection of beers is top! Maybe the best website in europe
Need to continue to offer a large variety of beers (more from the US!)

March 1, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great selection of rotating beers

Great beer selection, lots of updates, quick and efficient delivery. Sometimes wrong items, but swiftly taken care of.

January 31, 2017
Unprompted review
BOXBEERS logo

Reply from BOXBEERS

Hi Magnus,

Thanks for your feedback here on Trustpilot. It means the world to us knowing how our customers perceive the service we deliver.

I apologize for the inconvenience you have had with your deliveries. We are trying to do better in the future regarding situations like the one you express.

Have a wonderful day

Boxbeers

Rated 4 out of 5 stars

Fast delivery and a great selection of beers.

Fast delivery. Not totally satisfied since a few beers was out of stock in my order and I got a reduced number of bottles. I wasn't told, noticed it when I counted the bottles.

January 31, 2017
Unprompted review
BOXBEERS logo

Reply from BOXBEERS

Hi Fredrik,

Thanks so very much for the feedback here. We really appreciate you taking the time to let us know how you feel about us.

I apologize for the inconvenience it must have been receiving an unfulfilled order.

We have invested in optimizing this flow and hopefully it will not happen to you again.

Have a wonderful day

Boxbeers

Rated 5 out of 5 stars

Best online beer shop in Denmark.

This is my go to online beer store. They have a wide range of tasty brews and regularly gets some of the hard-to-get American beers.

Recommended!

January 31, 2017
Unprompted review
BOXBEERS logo

Reply from BOXBEERS

Dear Marco,

Thank you so very much for your wonderful review here on trustpilot. We really appreciate you taking the time here.

Also thanks for the big up to our sourcing department. I know they will be happy to hear their hard work is valued!

Have a wonderful day.

Boxbeers

Advertisement
Show reviews in all languages. (175 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look