Box Divvy Reviews 

3
TrustScore 3.5 out of 5

3.4

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Company details

  1. Grocery Delivery Service
  2. Farmers' Market
  3. Fresh Food Market
  4. Fruit and Vegetable Store
  5. Greengrocer
  6. Supermarket

Written by the company

Box Divvy connects your community with farmers and food producers to provide market-fresh, locally and Australian-grown, seasonal fruit, vegetables and groceries helping you cook and eat better for less. Our community-powered 'Hubster' model means less waste, less packaging and more of your money going where it matters most - back to the people who grow your food. No soulless checkouts. No creepy cameras. No algorithm telling you what to buy. Just your friendly neighbour packing your fruit/veg and grocery order with care. Real Food. Real People. Real Change. That's the Unsupermarket way.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(3)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Sounds good... but need more info

Sounds good, but don't like having to give credit card details before having any contact with my Hubster. Would like more info before committing i.e. need more explanation on "splits" (referred to in the T & Cs). I need full and clear explanations before committing.

May 22, 2026
Unprompted review
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Reply from Box Divvy

Hi Karen! Thanks for the feedback. We've mainly been operating by word-of-mouth until recently when we launched our website redesign. But understanding your concerns is great because it will help us address these as we continually refine our message: Supporting local farmers while providing fresh, healthy food at great prices to Australian families! To give you more of an overview of how it works, please check out this page: https://boxdivvy.com.au/how-it-works

Our FAQ also gives a bit more info into "What is a Split?"
An example of a Split, "Let's share a box of apples", you can see the total number required to get 'over the line' for the whole membership in the Hub to purchase. The threshold is 12 apples for the whole Hub so not that many.
https://boxdivvy.com.au/faq

Thanks again! :)
The Box Divvy Team

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Rated 3 out of 5 stars

I’m hoping for more reviews on legitimacy of service before releasing my credit card details!

Not sure if it is real. Need to register credit card on first contact. No idea who what why. So feels strange. Please have ability to make contact with hub before joining. I’m spoiled maybe that I have several options locally. Would like to reach out to members before joining!

March 19, 2026
Unprompted review
Box Divvy logo

Reply from Box Divvy

Hi Danielle, Thanks for taking the time to write. We're definitely real! We've been operating for about 6 years now. Recently, we had a great piece on Channel Nine: https://www.nbnnews.com.au/2026/07/24/the-un-supermarket-saving-hunter-shoppers/

Check out our page on How It Works.
https://boxdivvy.com.au/how-it-works
When you're comfortable, find a Hub and join it and the Hubster will give you a call to answer any questions.
Your point about entering card details is understandable and we'll work with our IT team to review the sign-up process. Having said that: you can feel absolutely safe in the knowledge that card details are not stored in our database and are held securely by a government-approved payment provider (Eway).
Thanks again!

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