Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more
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If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more
Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more
Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more
2.1
Poor
321 reviews
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Dishonest or just plain incompetent...
I bought 3 pairs of shoes from them, but they delivered only 2 pairs. I tried contacting them through customer support but I have no answer so far... So i wonder if they are dishonest or just really bad...
August 29, 2019
Unprompted review
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Accepted my order for some trainers in…
Accepted my order for some trainers in the sale only to cancel it a week later
August 6, 2019
Unprompted review
Lack of communication
Order still not fulfilled. Placed an order on a Thursday. Come the Tuesday of the following week, no shoes, no email status update email. Even after I emailed to find out where my shoes were I am still nine the wiser (still waiting for a reply).
August 6, 2019
Unprompted review
Nice and comfy
August 5, 2019
Unprompted review
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Good service fast delivery hassle free
August 2, 2019
Unprompted review
Customer service is way too slow and no…
Customer service is way too slow and no help.
July 22, 2019
Unprompted review
I haven't received my order yet
I haven't received my order yet, no fault on boxfresh's part. It because unfortunately they use Hermes as the courier company. I forgot to check which parcel delivery company they use, I have a rule....never purchase anything from anywhere if it's to be delivered by Hermes, I'd rather be charged for delivery. Unless there's an option in future to choose a different courier I sadly won't be ordering again.
July 17, 2019
Unprompted review
Quick Delivery
Order came earlier then expected. I ordered 2 pairs of shoes and was notified there was an issue with the order of one of the pairs not being in stock. Box fresh are refunding the pair of shoes.
July 15, 2019
Unprompted review
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Good product and cheep
July 14, 2019
Unprompted review
Ordered shoes off the website
Ordered shoes off the website, which was very easy to navigate. Delivery came within a few days from purchase, which was pleasantly surprising. And I live in Vancouver where boxfresh shoes are very hard and expensive to come by. Very please with my order, Thanks.
June 16, 2019
Unprompted review
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Arrived super quick and I love the shoes
June 9, 2019
Unprompted review
Love box fresh
Received my shoes so quickly, item as described and fits great. I'd order again from box fresh again. Awesome shoe selections and they fit great.
June 5, 2019
Unprompted review
Ordered from NYC
Ordered from NYC. Showed up quickly. Looks good, feels good.
June 4, 2019
Unprompted review
Top Service and products
June 3, 2019
Unprompted review
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Perfect
Simple to use website, fast checkout, fast delivery and goods arrived in perfect condition. Great quality products too - so I'd definitely recommend Boxfresh.
May 16, 2019
Unprompted review
I was a little shocked by the $37…
I was a little shocked by the $37 customs fee. Feel like, maybe that should have been mentioned. If it was I didn’t see it.
Other than that, I love the product and it came pretty quick.
May 14, 2019
Unprompted review
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