Needed my old sofa going, but don’t drive to take to the tip. Did abit of online searching for a collection service and used sue ryder charity and was glad it would be going to a charity and someon... See more
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Review summary
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Really good service and communication frim Sue Ryder/Box Move would definately use them again. Kept me informed of collection time via text and app and a couple of nice chaps turned up to collect
This was the second time I had donated furniture to the Princess Alice charity by having it collected. It is easy to book a collection on line and you are asked to upload photos of donation items whic... See more
Davide & Tom were brilliant. They went above and beyond to help us today. Kind, professional and efficient. They are a credit to your company and I hope they are recognised as such
Company details
Written by the company
We move furniture for some of the UK's best loved charities. Collecting your donations and delivering great value used furniture.
Contact info
Suite 20, 196 Rose Street, EH2 4AT, Edinburgh, United Kingdom
- info@boxmove.com
- boxmove.com
5.0
Excellent
12K reviews
Hasn’t replied to negative reviews
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Very polite friendliest crew
April 23, 2026
Unprompted review
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Excellent Service
Excellent Service, went into Strathcarron Charity Shop and bought 2 sofas on Sunday and ask about delivery,we were told first option was Tuesday so paid for delivery and straight away was contacted by Boxmove and on Monday with a text with estimated delivery time and on Tuesday you can check where you are in the cue and just before they came out another text to say they are there way. I cannot fault the service and the cost of it wasn't worth the hassle of trying to pick it up are self. Both delivery person were very pleasant Thanks
April 21, 2026
Unprompted review
Great experience
Great experience. Notification system excellent. Courteous and professional team.
April 23, 2026
Unprompted review
Delivery service.Delivered a sofa up 67 steps
Delivered a sofa up 67 steps. Arrived in the one hour time slot. Didn't ruin the paint on the way up the stairs . Were friendly, polite and helpful. What more could you ask for
April 23, 2026
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Excellent service
Excellent service. Communicative. Punctual. Careful handling furniture removal. Highly professional service. Thank you and highly recommend.
April 23, 2026
Unprompted review
Furniture removal
On time respectful professional friendly. Excellent service
April 23, 2026
Unprompted review
They were great guys very professional…
They were great guys very professional and took my used furniture with care and consideration for the next person - highly recommend- thank you
April 23, 2026
Unprompted review
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Great service provided
Great service provided:kept up to date with pick up of furniture.
Very polite and efficient gentlemen.
April 22, 2026
Unprompted review
The service was great very helpful …
The service was great very helpful very pleasant and really happy with what they delivered for me.
April 22, 2026
Unprompted review
Excellent service!
The box move Maryhill team (Paul and mark) were great! I’ve had to reschedule twice due to an intercom issue a football event taking place at Hampden. They were very accommodating of this! The guys were prompt, polite and courteous upon collection.
April 22, 2026
Unprompted review
The whole experience was very good
The whole experience was very good. The form was easy to fill in. The men arrived on time and removed my old sofa quickly and easily. I would definitely recommend this company to anyone. Thank you.
April 22, 2026
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Excellent communication polite and…
Excellent communication polite and punctual great service lovely ataff
April 22, 2026
Unprompted review
Polite and on time
Polite and on time. We were kept informed by text messages at every stage. Would definitely recommend.
April 22, 2026
Unprompted review
They came when they said very polite
April 22, 2026
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The guys who came to remove my sofa…
The guys who came to remove my sofa were polite and very efficient.Did a excellent job
April 21, 2026
Unprompted review
The team was very polte and informed
The team was very polte and informed. I would recommend this service.
April 21, 2026
Unprompted review
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