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Boxon OY Reviews 133

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TrustScore 4.5 out of 5

4.7

Packaging Store
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Company details

  1. Packaging Store
  2. Packaging Company
  3. Packaging Machinery

Written by the company

Boxon tarjoaa kaikkea pakkauksiin liittyvää yksinkertaisista vakiolaatikoista asiakkaan tarpeiden mukaan räätälöityihin erikoispakkauksiin ja automaattisiin pakkauslinjastoihin. Kehitämme yhdessä asiakkaidemme kanssa pakkaustoimintaa ja optimoimme sekä pakkausprosessin että -tarvikkeet. Meillä on tuhansien tuotteiden valikoima sadoilta toimittajilta, minkä lisäksi tuotamme pakkaustarvikkeita asiakkaiden tarpeiden mukaan omassa piensarjatuotannossamme Lempäälässä. Verkkokauppamme palvelee 24/7 ja Helsingin varastomme takaa nopeat toimitukset.

Boxon - Protector of Things

Written by the company

Olemme kehittäneet pakkausratkaisuja, jotka tekevät eron, jo vuodesta 1932 lähtien.
Me näemme pakkauksen osana kokonaiskokemusta – jatkeena brändillenne, joka yhdistää toiminnallisuuden, kestävyyden ja muotoilun. Laajan asiantuntemuksen ja kokemuksen ansiosta, jota olemme kartuttaneet jo vuodesta 1932, autamme teitä kehittämään innovatiivisia ratkaisuja, jotka vastaavat tarpeisiinne älykkäällä ja pitkäjänteisellä tavalla. Tekemällä tiivistä yhteistyötä kanssanne voimme tarjota pakkauksia, jotka eivät vain suojaa ja yksinkertaistavat, vaan myös vahvistavat brändiänne, parantavat asiakaskokemusta ja edistävät kestävämpää tulevaisuutta.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 1 out of 5 stars

Delayed delivery and no shipping information

I specified the delivery date when placing my order. After placing the order, Boxon did not provide any tracking number, and the package did not arrive on the specified day. Moreover, there was no notification regarding the status of the package.

On the same day, I contacted Boxon customer service. They asked me to continue waiting, saying that the package should arrive in the next few days. After several days of not receiving the package, I requested the tracking number from Boxon customer service so that I could contact the shipping company myself. I received the package the next day after I contact the shipping company.

There is a significant communication gap between Boxon and the shipping company regarding deliveries. The performance of Boxon's customer service was also disappointing.

July 2, 2024
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Reply from Boxon OY

We are sorry that the connection with the freight company has not worked and we have not received the necessary information. We are in contact with the freight company and will try to make things work better in the future.
Boxon Oy/ Susanna

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