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Review summary

Created with AI, based on recent reviews

Considering 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship, durable materials, and thoughtful design tailored for boxing. Many people appreciate the premium feel and comfort of the gear, highlighting its suitability for both intense training and everyday wear. The customer service is frequently described as outstanding, with many consumers commending the team's helpfulness, quick responses, and professional handling of inquiries. However, some people were dissatisfied with issues related to order fulfillment and delivery. A few customers reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also mentions of frustrating communication with customer service regarding these issues, including automated responses and a lack of clear resolution.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the high-quality materials, perfect... See more

Quality

Reviewers consistently express high satisfaction with product quality. Many customers praise the premium... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant dissatisfaction due... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praise fast shipping, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time purchaser, long time follower here. I purchased 1 sparring club oversized black, tunero 2-in-1 shorts black, and a Lineal oversized hoodie black. Design: simple 10/10 Comfort:... See more

Rated 5 out of 5 stars

Absolutely love Boxraw! 🥊🔥 The product design is top-tier. Clean, modern, and clearly made with athletes in mind. Everything fits perfectly and feels incredibly comfortable, whether I’m trainin... See more

Rated 5 out of 5 stars

Quality usually worsens over time with most companies. BOXRAW however, has definitely maintained their high standard in training and lifestyle wear. Customer service also has been consistently on... See more

Rated 5 out of 5 stars

Boxraw's products are high quality and you could tell they are truly designed for those that love boxing in mind, from the athletes to fans. The Junto collection is so good!I love the detail esp... See more


Company details

  1. Sportswear Store

Information provided by various external sources

BOXRAW - Pioneering The Boxing Lifestyle. For Your Journey Of Greatness. Shop Men's & Women's Boxing Sportswear & Equipment.


Contact info

  • The Quadrant 3, CV1 2DY, Coventry, United Kingdom

  • boxraw.com

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable, well-designed gear

Impellos are solid shoes—they fit really well. I have a wide foot and was afraid they'd be too narrow but they fit like a glove. Very light and love the design/neon details.

April 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Good products, GREAT customer service

I ordered a pair of workout pants with banded ankles. The material is amazing. Unfortunately the bands wore out quickly after my first few uses. I reached out to Boxraw and they sent me a new pair at no cost. The customer services process was easy and straightforward. They offered me a few options and I wanted to get them replaced. I truly believe the band was a rare product defec. I've ordered knuckle guards and other clothes from Boxraw before and they were great quality. I'm looking forward to my new pair

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Nearly 2 weeks since placing my order…

Nearly 2 weeks since placing my order and still no update with regards to when it’ll be shipped out. Emails are being responded with by a robot. Poor customer service and no sense of wanting to resolve the issue. First (when it finally arrives) and last time buying from them

April 5, 2026
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Rated 1 out of 5 stars

Order still has not shipped

I placed an order 2 weeks ago and it still has not shipped despite the order email stating it would ship in 3-5 days. How is it OK for them to blatantly lie? When I followed up with them they said that they were having warehouse issues and it would ship "in a few days". No thanks I'll be doing a charge back

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered the new Impello 2.0 on the 2nd of…

Ordered the new Impello 2.0 on the 2nd of April it’s been a week and they have still not shipped and they are saying due to there warehouse getting refurbished orders are delayed (PLEASE READ THE REVIEWS BEFORE ORDERING ANYTHING I WISH I DID) (update took 2 and half week to come and they come wrong size)

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am writing this review to express my sincere appreciation for the outstanding customer support I recently received from BOXRAW.

Unfortunately, my package arrived damaged due to an issue during transit, which resulted in minor damage to the items inside. However, the way BOXRAW handled this situation was truly exemplary. Their support team responded with remarkable speed and professionalism, offering a fair and generous resolution that exceeded my expectations.

It is rare to encounter a brand that takes such full responsibility and prioritizes customer satisfaction even after the sale is finalized. As a boxer who is just beginning my journey, I am now a loyal advocate of this brand, not only for the high quality of their gear but for their integrity as a company.

I highly recommend BOXRAW to anyone looking for both premium products and reliable service. Thank you again to the team for the seamless support.

April 7, 2026
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Rated 5 out of 5 stars

They are very good and polite people

They are very good and polite people. I am extremely satisfied with their store and service—they are always willing to find a compromise whenever a customer isn't happy with something. I highly recommend the Boxraw store to everyone! 💪

April 1, 2026
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Rated 5 out of 5 stars

Most comfortable boxing shoe I’ve owned

I wear a US 11.5 and I ordered a size 12 and they fit great! I probably could have gotten away with an 11 but 12 gives me a little more room to wear thicker socks.

Highlight for me is the insole of the shoe with the built in acupuncture points. Every step you take the insole massages your foot the relieves tension.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

My Go-To for Boxing Gear

I can proudly say that BOXRAW is my favorite brand for boxing gear and outfits. Their products are stylish and functional, making them great not only for boxing but also for other types of workouts, thanks to their high quality. Their customer service is also superb—they’re communicative and always helpful in making sure I get the support I need.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, I needed support with a return after ordering the wrong size, all sorted, new item ordered.

Friendly, helpful customer service. Cant fault them. I've ordered several times now and always smooth.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite boxing gear brand

Been boxing for a few years now and boxraw is my go-to for training gear. Not only do they make amazing gear for training, but they've now become part of my daily wear. The hoodies, oversized t-shirts are a staple in my wardrobe. Also, bought multiple beanies for training to keep the sweat out of my eyes which works wonders. Love this brand!

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service! Fast, responsive, best I’ve seen from any brand to be honest. Really appreciate this companies quality

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Trust

Had a problem with my product and they didnt hesitate do help me, thank you boxraw!

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed! Customer service was a total mess: Ordered boxing shoes the size was fit for a child. I tried to write them an email, next day they said it was too late product is already on the way (impossible). Sent the item back, now they're saying they never got it even with all the receipts and proof of delivery. Stay far away from this company!

March 23, 2026
Unprompted review

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