BoxTree Reviews 

1,149
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Every part of the ordering system right down to delivery was excellent. The gift was a little something to cheer up a good friend who is going through a rough time & the gift did the trick - she loved... See more

Rated 5 out of 5 stars

Great company, products and service. Gift box looked lovely…. Just didn’t realise the sparkling wine was a very little bottle but, recipient loved it. Most definitely recommend and will be using a... See more

Rated 5 out of 5 stars

The Box Tree gift delivered to my door really made me feel "Someone Special". Beautifully packed with chocolate, organic tea and lovely hand cream - not only all of the highest quality but sustainabl... See more

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Rated 5 out of 5 stars

Looked through loads of gift box a d hamper websites before coming across boxtree. Much better choice of gifts than everywhere else and very well priced. Bought for a work friend who isn't well and is... See more

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Company details

  1. Gift Shop

Information provided by various external sources

The home of good gifting, where every box you send gives back to good causes or helps to protect our planet for the future. Choose ready made gift boxes or create your own. Whichever you choose, choose to give GOOD gifts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,149)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Always excellent service.

I am a repeat customer, always impressed by the excellent customer service provided by Boxtree. The gifts have been consistently of high quality and very much appreciated by each recipient.
Recommended +++++

April 19, 2022
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Rated 4 out of 5 stars

The box was missing a listed item

The box was missing a listed item and Boxtree sent on the missing item at my request. Thank you to Boxtree for sending the missing item. I appreciate it.

April 16, 2022
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Reply from BoxTree

Dear Tegan, many thanks for taking the time to write your review, we are very sorry to hear that your box was missing an item and that we have not responded in time. We will of course look into this for your and rectify the issue, a team member will be in touch today. Kind regards Team BT

Rated 5 out of 5 stars

Lovely gift

Sent the revive box to a friend who was really delighted. Lots of lovely treats. Arrived the day after it was ordered. Great service and a perfect gift to cheer someone up.

April 15, 2022
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Rated 5 out of 5 stars

Brilliant gift

Brilliant gift, easy to choose and arrived promptly. Recipient was delighted with her surprise, Thank-you once again for helping to make someone smile

April 7, 2022
Rated 5 out of 5 stars

Gifting from overseas to family!

I was looking for a great innovative, loving and caring gift to send to family as I live overseas, can cause extra stresses. There can be huge challenges with overseas addresses not being recognised at the last stage of ordering, meaning you often have to start the process all over again. But the website was clear and fun and managed to cause me no challenges at all!!

I am pleased to say I loved the selection of gifts available for my mom for mothers day. Normally I would send flowers, but as she was planning to be away, I needed something that could wait until she was ready to open. Mom loved the gifts and said the packaging was gorgeous too.

When searching for mom's gift, I noticed a great selection of pressies for teenagers and so have just sent a lovely gift to a hardworking and studious 16year old. The gifts on offer were really great and you can tell that alot of effort has gone into selecting them. I cant wait to hear what she thinks of my selection!!

April 1, 2022
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Rated 5 out of 5 stars

Really impressed

I ordered a boxtree gift to cheer up a recently bereaved friend. I was really impressed with the price, speed of delivery and customer service and will definitely be ordering again. My friend was really pleased with the gift too. 10/10

March 25, 2022
Rated 1 out of 5 stars

No delivery

Most companies send a request for a review AFTER the goods have been delivered. Its been 20 days now and I am still waiting!

March 23, 2022
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Reply from BoxTree

Hi Matt, thank you for taking the time to send us your feedback, we feel really sad receiving a one star review. However we are sorry to hear that you were expecting the delivery of your gifts before your chosen delivery date of 26th March. Please be reassured your order is being despatched today to arrive in time for your chosen delivery date of 26th March. We hope your recipient loves her gifts for Mother's Day. If we can assist further please do not hesitate to contact us. Best wishes

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Rated 5 out of 5 stars

Boxtree birthday brilliance

I was able to pull together a birthday present for a truly valued staff member that felt thoughtful and personal- it arrived quickly and beautifully presented- she messaged on her birthday raving about how lovely it was- will definitely be using boxtree again

March 21, 2022
Rated 3 out of 5 stars

Delayed Delivery

This is the second time I have ordered from Box Tree and unfortunately experienced delayed delivery on both occasions. First time, for unexplained reasons, the gift arrived late. However, Vanessa was great and resolved the issue. On this occasion the gift got sent back to the sender due to issues with missing information on the address. Again, the gift arrived much later than expected and communication was not quick. Although both recipients loved the gifts, the experience and length of time it took has meant that I will reconsider ordering from Box Tree in the future.

March 9, 2022
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Rated 5 out of 5 stars

Organic Birthday Gift

Breast feeding relative delighted to receive her surprise beautifully wrapped letterbox birthday gift of organic fairtrade chocolates and lip balm. Just the ticket.

February 27, 2022
Rated 5 out of 5 stars

Excellent individualised gift

This is the second time i have ordered From box tree, the recipients alway enjoy the personalised boxes, i always think they are good value for money always delivered on time, amazing service, amazing products

February 19, 2022

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