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See what reviewers are saying

Rated 4 out of 5 stars

The BQool Repricer really saves a lot of time in day-to-day business. Especially when you have many different products in your inventory, it makes pricing much easier and far more efficient. Wh... See more

Rated 1 out of 5 stars

BQool calls this “AI Match Boost Profit,” but it’s clearly manual rule-based logic, not AI. Everything is predefined: Fixed behaviors for Buy Box, suppressed Buy Box, used items, back... See more

Rated 5 out of 5 stars

Excellent repricing software with great features, attentive support. This software was put together by somebody who put lots of thought in it. Repricing features are really well thought and you woul... See more

Company replied

Rated 5 out of 5 stars

SInce using bqool, my sales have doubled thanks to its real-time repricing speed that is only bottlenecked by Amazon platform's price update. If only Amazon could put more efforts in upgrading their p... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

BQool has multiple AI-powered software designed to simplify the daily challenges and pains Amazon sellers face, from dynamic repricing and competitor research to feedback management and product research. Its flagship tool, BQool Repricer, has helped 100,000+ sellers win the Buy Box and boost profits by automatically adjusting prices based on real-time market data, competitor activity, and inventory levels. Whether you're doing Online Arbitrage, Retail Arbitrage, or Wholesale, BQool offers powerful AI features at an affordable price, starting at just $25/month. BQool has a global support team and is committed to delivering both performance and top-tier customer service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bqool has the best support team around

Bqool has the best support team around! Very quick with solving any questions you may have.

October 16, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Leia,

Many thanks for the great review, we're so pleased to hear that your questions were answered in a timely manner.
Along with our amazing support team, we also have some fantastic resources on the BQool support site www.support.bqool.com and the Facebook User Support Group www.facebook.com/groups/BQoolUserSupport

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Rated 5 out of 5 stars

GREAT PRODUCT AND SUPPORT

I had read online that BQool has excellent customer support. But nothing prepared me for when I got Jimmy as my support person. What a PLEASURE to deal with him! He was patient. He was knowledgeable. He even called me on the phone to walk me through the process. THAT is what I call support. It also helps that they have a FANTASTIC product which is completely customizable. Top Notch all around!

October 16, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Mendy,

Wow, what a fantastic review! Thank you so much for taking the time to let us know about your experience with BQool's customer support. I will pass on your kind words to Jimmy as it will make him very happy to hear that the support that he gave to you was helpful.

Rated 5 out of 5 stars

BQool are the best repricing company in…

BQool are the best repricing company in my opinion. I have tried a few over the years but they are the best, good value and excellent customer service.

October 4, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jeff,

Many thanks for the great review, we're pleased to hear that you have had such a good experience with us. It's always interesting to hear back from customers that have had experience with other repricers and/or repricing companies in the past. We're very happy that you're sticking with BQool!

If you need anything in the future, please get in touch. We're always more than happy to help.

Rated 5 out of 5 stars

Prompt response to support ticket I…

Prompt response to support ticket I submitted. Walked me through the process step by step. Grateful for their help.

October 2, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Flentie,

Many thanks for the review, we pride ourselves on our efficient support and we're so glad that we had the opportunity to be of assistance to you. We're here for you whenever you need us.

Rated 5 out of 5 stars

I finally build up my seller service reputation

When I just start selling on Amazon, my Positive feedback rate & counts were always the crucial factors for not winning the Buy Box. Until I use the Feedback Central service, I finally build up my seller service reputation and keep my Amazon account in good shape.
The user interface is easy to use, and the customer support is very friendly and attentive. I didn't spend much time to get my Email campaign setup. Their email template is highly customizable. With all kinds of variables and the toolbar, I can make my feedback email looks professional and visually appealing. .

September 28, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Helen,

Many thanks for leaving such a wonderful review. May your success on Amazon continue for many years to come.

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Rated 5 out of 5 stars

thank you.

thank you. this is a great system, help us a lot....

September 27, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Fanny,

Thank you so much for sharing your review with us, we really appreciate it. We're thrilled to hear that you're having such a positive experience with BQool.

Rated 5 out of 5 stars

Great customer support

September 21, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Noha,

Thank you so much for this great review! We're happy to hear that you have had a great experience with our support team. We are here whenever you need us!

Rated 1 out of 5 stars

Not recommended to use the service

The AM is not supportive and just copy and paste the policy to follow, not consider each account has different needs and situation. Not recommend to others.

September 12, 2018
Unprompted review
BQool logo

Reply from BQool

We're sincerely sorry that you feel this way. We would like to get this issue resolved as quickly and efficiently as possible. Please email us at support@bqool.com to enable us to look into this further and offer a personalized solution for you.

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Rated 5 out of 5 stars

so far so good.

September 7, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Michelle,

Thanks for the great review, if you need any help or assistance please feel free to get in touch with us.

Rated 4 out of 5 stars

So far so good

So far so good, will recommend this system.

September 7, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Apple,

Many thanks for the review, we're pleased that you would recommend us.

Rated 4 out of 5 stars

best repricer in terms of value for money

Bqool is a great repricer for a great price, it's not the fastest repricer out there and it has its quirks, but it also has a lot of features and great support so in my experience it's the best repricer in terms of value for money.

September 6, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jeremy,

Thank you so much for the review, we're pleased to hear that your overall experience with BQool has been positive. We pride ourself on our excellent support, whether that be our live chat feature, our fantastic support site or our Facebook community. We value all of your comments as they will certainly help us to continuously improve and develop our products and services.

Rated 5 out of 5 stars

I personally write the review for…

I personally write the review for Jimmy. Super supportive.

September 6, 2018
Unprompted review
BQool logo

Reply from BQool

Hi lk,


Thank you for the review and for your kind words about Jimmy, I will let him know that his hard work is appreciated. Thanks again!

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Rated 5 out of 5 stars

Do everything by doing nothing

We are selling very few products on Amazon, and we use BQool to get more feedbacks and reviews.

Actually, I seldom login BQool after I tested and set it , everything is done silently. Still, I got almost 50 feedbacks every month by selling only a little over 25000USD.

I think the ultimate goal of using software like BQool is to finish all jobs by doing little, and BQool is doing perfectly!

September 6, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Edison,

Thanks for the review and comments, they are very much appreciated! It seems as though BQool is happily running in the background, saving you time and alleviating tasks.

Rated 5 out of 5 stars

Get more Buy Box by using BQool

BQool's repricer implements my pricing strategy precisely. My sales nearly doubled by winning more Buy Box. Appreciate a lot!

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Oliver,

This is great news! It's so encouraging for us to hear about successes such as you doubling your sales and winning the buy box more often. Long may it continue!

Rated 5 out of 5 stars

Annual Plan User

Managing our reviews from BQool is easy. They aggregate all my products' review under one platform, making it easier to manage. In all, we save a tremendous of time. Great product

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Zhangyue,

Many thanks for the review! We're very happy to hear that we are helping you to save valuable time.

Rated 5 out of 5 stars

As an Amazon newbie

As an Amazon newbie, I was baffled and frustrated by the complexity of BQool's repricing rule. I always couldn't get the repricing result I want. Fortunately, I got outstanding tech support from their Live Chat customer service. The agent walked me through each setting of the Repricing rule and spent a considerable amount of time discussing repricing strategies with me so as to set up the right rule for my business plan.

I really appreciate the effort and the way they value each BQool user

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Ian,

Thank you so much for taking the time to leave this review, we really appreciate it. We understand the types of issues and hurdles that new Amazon sellers face on a day to day basis, this is why we have invested so much into the support side of BQool as it is so important to be there to offer guidance and help when it is needed. If you haven't already, please feel free to join our official BQool User Support Group on Facebook https://www.facebook.com/groups/BQoolUserSupport/

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Rated 5 out of 5 stars

Managing our reviews from BQool is…

Managing our reviews from BQool is easy. They aggregate all my products' review under one platform, making it easier to manage. In all, we save a tremendous of time. Great product!

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi James,

Thanks for the fantastic review, saving time and effort is of paramount importance when running a business and we're very happy to have helped out in this respect.

Rated 5 out of 5 stars

I have used multiple email automation…

I have used multiple email automation tools before using BQool. BQool is easy to setup and its dashboard shows the clear data that I want to know, such as the feedback counts I receive everyday. It is also affordable to sellers who don't have a large business scale like me. Their support is excellent and helpful. I would definitely recommend BQool

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jun,

Many thanks for this review and recommendation. We're happy to hear that you found our setup process easy and that our software is user-friendly. It's also encouraging to hear that you find our pricing acceptable and our support helpful. We are looking forward to working alongside you and your Amazon business for many years to come.

Rated 5 out of 5 stars

highly recommend bqool

I use feedback central and review central, two of the products from BQool. So far, i am quite satisfied with them. Both products help me record customer feedback and review so that I can have a direct outlook. The emails campaign is really useful for me because i have a lot of orders per day. This function resolve my trouble of manually sending hundreds of emails to customers per day. Saving any templates and send your emails easily and efficiently. Besides, if you don’t want to send some email, it allows you to block that email. Really considerate.

September 5, 2018
Unprompted review
BQool logo

Reply from BQool

Hi Rose,

Thank you very much for this insightful review, it's wonderful to hear that our software is helping you to streamline your workload and save you time in the process.

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