Excellent communication, rang as what we ordered wasn't available, sorted out an alternative at the same price. We had asked for a half hour notice call for delivery - no problem. Phil rang, delievere... See more
Company replied
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See what reviewers are saying
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... See more
Company replied
Very quick delivery (less than 48 hours from ordering), good quality products.
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Stratton Business Park, EX23 8LY, Bude, Cornwall, United Kingdom
- 01288 270510
4.4
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Amazing Experience, 100% Recommended
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on both occasions the delivery drivers were polite + punctual.
Sometimes as an private individual (not a business) trying to buy aggregate etc it can be tricky to:
- Get a reasonable price
- Be respected
Bradfords were affordable + provide an excellent service. Will definitely use again.
May 11, 2024
Reply from Bradfords - Bude BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with both your order placed with us,
I am happy to hear that you have recieved excellent customer service from start to finish with your order
We look forward to seeing you again soon.
Kind Regards,
Katie
Excellent service by the team from…
Excellent service by the team from ordering on-line to delivery. Driver was extremely pleasant.
May 10, 2024
Reply from Bradfords - Bude BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your roder,
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Terrible !
Terrible !! I ordered 3 Bags of Cold Tarmac on line.When I went to collect them they said it had all been sold. Then they said they would deliver on Monday still nothing and today is Wednesday. Never again!!!
April 21, 2024
Reply from Bradfords - Bude BBS
Good Afternoon Mrs Collins
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to still awaiting delivery of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Great experience
Easy to use website, with good prices supported by great customer service from our local delivering branch
April 5, 2024
Reply from Bradfords - Bude BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
delivered on time driver could'nt be…
delivered on time driver could'nt be more helpful product perfect
March 14, 2024
Reply from Bradfords - Bude BBS
Hi Juliet
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bude BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
The service at Bradfords is second to…
The service at Bradfords is second to none. Aside from every customer facing member of staff being individually friendly, the whole atmosphere at the Bude site is welcoming and efficient.
February 21, 2024
Reply from Bradfords - Bude BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service great price super…
Excellent service great price super fast delivery
February 7, 2024
Reply from Bradfords - Bude BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a excellent service from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bude BBS
Good Morning Lucinda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Online order processed efficiently
Placed an online order, it was dealt with quickly and they rang me to confirm details next day. Items delivered promptly with no issues.
January 8, 2024
Reply from Bradfords - Bude BBS
Hi Greg
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to use app to order very helpful…
Easy to use app to order very helpful delivery driver.
January 3, 2024
Reply from Bradfords - Bude BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process using our App,
Thank you for the feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
All round excellence.
Easy to use website. Good prices.
Personal phone call received to confirm day of delivery.
Fast delivery, next day, no fuss and order placed where requested.
Simple fast and friendly.
December 7, 2023
Reply from Bradfords - Bude BBS
Good Morning Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process and where happy with the delivery service provided with your order,
Your feedback is greatly appreciated and has been passed onto all involved,
Wishing you a Merry Christmas and a Happy New Year,
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering and super fast delivery
November 29, 2023
Reply from Bradfords - Bude BBS
Good Morning Ryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process and received a fast delivery service,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Shop soiled good deal
Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22.
Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on five and a half years and was shop soiled. Turned out that the only one available in the south west was in Bude, a round trip from Sidmouth. When the factory wrapping was removed the damage was revealed, nevertheless after straightening and repainting I feel it was still a good deal as I paid under a £100
December 1, 2023
Reply from Bradfords - Bude BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the age of the stock and the damage revealed after the packaging was removed.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
recommend Bradfords - good website
good website, good price, polite and helpful staff completed my order which was delivered in 2 days by a very polite driver
October 18, 2023
Reply from Bradfords - Bude BBS
Good Afternoon Christopher
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be a good process and where happy with the helpful service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent
Easy to price up the job before hand as ALL the prices are on the web to see. To make things even better my order came the next day with the driver calling with an E T A 👍
October 11, 2023
Reply from Bradfords - Bude BBS
Good Afternoon Joyce
Thank you for taking the time to leave us a review.
I happy to hear that you found pricing up and creating a quote online to be an easy process and that delivery service was provided next day,
Thank you for your feedback this is greatly appreciated, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Solid purchasing experience.
Easy online ordering, quick and easy collection. Good value for money pricing. One of my top two or three go to suppliers in the area.
August 22, 2023
Reply from Bradfords - Bude BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am glad we continue to offer you first class service,
We hope to see you again soon.
Kind Regards,
Joe.
Quick efficient service as normal.
Quick efficient service as normal.
Drivers always competent and safe operating.
August 25, 2023
Reply from Bradfords - Bude BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased that our services are up to scratch and our drivers are able to deliver the service,
We hope to see you again soon.
Kind Regards,
Joe.
Great communication.
Great communication.
Got communications from receipt of order to delivery
August 24, 2023
Reply from Bradfords - Bude BBS
Hi Nicola
Thank you for taking the time to leave us a review.
I am pleased to see hear that our comms keep you up to speed with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Exceptional service
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at about 10am. All bags were for delivery. The first bag arrived very quickly on the Tuesday morning. The other 2 bags were delivered with 2 hours of placing the order. This is exceptional service with a very helpful delivery driver. I an most impressed.
August 23, 2023
Unprompted review
Reply from Bradfords - Bude BBS
Hi Gerald
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! That delivery speed is impressive!
We hope to see you again soon.
Kind Regards,
Sam
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