Easy to use website, qualified fir free delivery too! Good communication and driver delivered within the time slot. I spoke to two colleagues shop and delivery and both were helpful.
Company replied
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See what reviewers are saying
This is only the second time I’ve used Bradfords and once again wasn’t disappointed, easy to order, competitive pricing, and good delivery. One unit of my order was on back order but 2 days later when... See more
Company replied
I ordered a bag of cement and two bags of sand and paid online. I collected said items on a wet Saturday morning, two men were working in the yard, they met me, directed me to where the sand and cemen... See more
Company replied
Placed an internet order. No phone call from branch to acknowledge order or to confirm when delivery will be. Then get a text saying delivery will take place today when I am not in. I call to postpone... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Moorswater Industrial Estate, PL14 4LA, Liskeard, Cornwall, United Kingdom
- 01579 345293
4.8
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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I placed an order with Bradfords for…
I placed an order with Bradfords for two planters, and two large trellis panels.
On the day of delivery the planters arrived, but no trellis! I questioned the driver who said perhaps they come in from a different courier, and so I emailed Bradfords to track down where the trellis was.
I’ve got an email just telling me that I would receive a refund for the trellis, because there was a delay from their trusted supplier! No other explanation. I’ve been full of my email up to ask why I was being refunded only to be told that there was a minimum order quantity for this particular item from their trusted supplier. A further email asking what the minimum quantity was and why my order has been accepted and money taken was sent, back came the reply that they’re trusted supplier had a minimum quantity order of three, I had ordered two!
I think it’s terrible of Bradford to take orders and payment for items that apparently are below minimum quantity, and I was left without the materials to complete a job and now needing to source trellis from a different company.
In this review you will see are use the word trusted supplier on numerous occasions, that is because every email in response to my questions is always regarding their trusted suppliers who I find not to be so trusted if they’re taking payment for orders that can never be fulfilled.
Totally let down, and certainly wouldn’t recommend using Bradfords to anybody Because like me you might be left high and dry without the materials you’ve actually paid for.
September 26, 2022
Unprompted review
Reply from Bradfords - Liskeard BBS
Good Morning Neil
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We will look into this further, and feed this back to the supplier and see what we can do to rectify this for the future.
Kind Regard
Joe.
BRADFORDS LISKEARD SHINE AGAIN
As always Bradfords Liskeard do a brilliant job of processing, advising, shipping my latest order. My thanks to all the team.
September 14, 2022
Reply from Bradfords - Liskeard BBS
Hi Nick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
There was one composite board damaged…
There was one composite board damaged but this was sorted very quickly,very good customer service,good at keeping contact with customer.
September 8, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Trevor,
Thank you for taking the time to leave us a review.
I am pleased to see that you have received very good customer service from our Liskeard branch and that the issues with the composite board was sorted and solved very quickly, your feedback will be passed on to all involved
We hope to see you again soon.
Kind Regards,
Katie
Quick response and good service
Quick response and good service, both members of staff knew how to treat a customer.
September 7, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Mr Hewson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Satisfied customer
Was very happy with the service. I ordered the items on Sunday evening & although delivery was expected within a few days it came the next day & placed very tidily on the drive.
August 19, 2022
Reply from Bradfords - Liskeard BBS
Good Morning Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and delivery arrived faster than expected and you where happy with the delivery service received, this will be passed on to all involved with your order in the Liskeard Branch!
We hope to see you again soon.
Kind Regards,
Katie
Ordered in a Sunday online and on the…
Ordered in a Sunday online and on the Monday a very nice man from the liskeard branch called to arrange delivery for the Tuesday! Arrived first thing in the morning 😁👍
August 19, 2022
Reply from Bradfords - Liskeard BBS
Hi Rebecca,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Items ordered online for pick up used…
Items ordered online for pick up used for the first time. a very pleasant experience from a great team. Transaction from order to pick up 1 hour .........perfect
August 15, 2022
Reply from Bradfords - Liskeard BBS
Hi Frank,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Staff our great and the materials are…
Staff our great and the materials are good just expensive would be better if their was a reduction in price but other then that it has been great many thanks
August 13, 2022
Reply from Bradfords - Liskeard BBS
Good morning Sam
Thank you for taking the time to leave us a review.
And thank you for the feedback it is always appreciated
I will look into this further, and feed this back to our buying department.
Kind Regards,
Joe
Absolutely a first class service
Absolutely a first class service, placed order at 10pm and first thing the following day had a call asking if it was convenient to deliver that day.
August 8, 2022
Reply from Bradfords - Liskeard BBS
Hi Steve,
Thank you for taking the time to leave us a review.
we are so pleased that you received first class service from us
Lorna
Excellent service from all staff
Excellent service from all staff. Particularly Don and Juliet, as have mostly dealt with them. So knowledgable and very helpful.
August 5, 2022
Reply from Bradfords - Liskeard BBS
Hi Christine,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I will make sure this gets passes to the relevant people
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Liskeard BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received Fantastic service, your feedback will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Polite call after on line order from…
Polite call after on line order from local depot to arrange a delivery slot.
Driver was very patient given the difficult access. Well done !
July 28, 2022
Reply from Bradfords - Liskeard BBS
Good Evening JK
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the Liskeard branch with your order!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Liskeard BBS
Good Evening Kevin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Fast efficient friendly response and…
Fast efficient friendly response and delivery - couldn’t ask for more!
July 27, 2022
Reply from Bradfords - Liskeard BBS
Hi Anne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
125 x150 Bullnose Kerbs
Ordered online. Easy process. Bullnose kerbs great value as in sale. Free delivery. Not in stock at time of order but Depot kept me up to date. Nice touch that that you receive a text confirming the order and a further text on the day of delivery giving a time slot and name of the driver delivering the items. Would definitely use again
July 26, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Mr Johnson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
SHOPPING WITH BRADFORDS…
COULD NOT BE MORE PLEASED WITH FIRST CLASS SERVICE RECEIVED KEEPING ME INFORMED OF ORDER PROGRESS EXCELLENT ALL ROUND THANK YOU.
July 24, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Lady Anne Deakin-Davies
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Very easy product identification and…
Very easy product identification and ordering. Delivered next day, couldn't ask for better service.
July 24, 2022
Reply from Bradfords - Liskeard BBS
Good Afternoon Mr Stevens
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good service
Good service, polite and informative staff, delivery on time with really nice delivery guys, not just for the trade, but for your average DIY.
July 13, 2022
Reply from Bradfords - Liskeard BBS
Good Morning Mr Hall
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed on to all involved in the Liskeard Branch!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Liskeard BBS
Good Morning Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed on to all involved!
We hope to see you again soon.
Kind Regards,
Katie
Brilliant "All-Round" service
Brilliant "All-Round" service. Juliet kept us informed of delivery (to within 10 minutes!) and got everything right. Special mention for Matt who delivered our order and was very helpful unloading everything.
July 13, 2022
Unprompted review
Reply from Bradfords - Liskeard BBS
The Liskeard Restorer
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
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