Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... See more
Company replied
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Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... See more
Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... See more
Company replied
Driver Matthew was exceptional, reversing into our drive which is narrow made it look so easy. Friendly nothing was to much trouble, put our delivery exactly where we wanted it.. absolutely fantasti... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Bell Close, PL7 4JH, Plympton, Devon, United Kingdom
- 01626 361146
4.5
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Initially out of stock
Initially out of stock. However soon arrived and delivery arranged. Quick service but arrived an hour later than suggested. No problem though , friendly driver and delivered where requested.
June 19, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Mr Bradley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful Staff
Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, staff were very helpful from start to finish. Corrected an error in our delivery first thing next day and before landscapers due to start work, as requested
June 3, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Lynn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plympton Branch,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
We were called on Monday morning to say…
We were called on Monday morning to say our click and collect order was ready to collect. After travelling several miles to the Plympton branch we were told that although we had ordered 4 fence panels they only had 3 fence panels, and 2 of those were broken. If our goods had been checked before we were called it would have saved us a wasted journey.
May 26, 2023
Reply from Bradfords - Plympton BBS
Good Morning David,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to our poor communication about your collection order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Lorna
Good afternoon David,
Once again apologies for this, we have been notified by your local store manager that they have been in touch with you to apologise for this situation.
And it has brought to light some flaws that we can now resolve, so thank you for getting in touch.
Kind regards,
Joe.
Straight forward internet purchase
Straight forward internet purchase. Delay in delivery notified by personal phone call to arrange. Delivery on given date. Dropped in convenient place by driver quickly. Product in good order.
May 26, 2023
Reply from Bradfords - Plympton BBS
Hi Mark,
Thank you for taking the time to leave us a review.
Great stuff, we are pleased all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Couldn't have had a more skilful and…
Couldn't have had a more skilful and helpful driver (Matthew) from the Plympton yard. Thanks so much for what was a very challenging drop (without being able to use his wing mirrors up my shared driveway). Very Impressed.
Best regards.
Bob Price ( Torr Lane Yealmpton)
May 26, 2023
Unprompted review
Reply from Bradfords - Plympton BBS
Hi Robert,
Thank you for taking the time to leave us a review.
It's always nice to know when our drivers are appreciated,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Plympton BBS
Hi Ian
Thank you for taking the time to leave us a review.
We are so pleased our driver got your order sorted,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent shopping experience
Excellent shopping experience. Good communication. THe delivery service was extremly good, polite and friendly worker. I returned 4 items I did not require and met with a very freindly helpful, professional team at the Plympton Branch. A special thanks to Chelsea, excellent customer service.
May 17, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Mr Bates
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from our Plympton branch from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Online service was fine
Online service was good, however the delivery was different story booked delivery date which was fine then early the next day got a call to say delivery driver was at home to make delivery a day early so nobody was home to accept the delivery. And when I check on our door bell our the driver had just left our order at the side of the road not even on our property don't find that acceptable.
May 13, 2023
Reply from Bradfords - Plympton BBS
Good Morning Mrs Rae
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to the delivery service provided with your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Simple process
Simple process, quick response to enquiry. Professional delivery to the location required.
May 13, 2023
Reply from Bradfords - Plympton BBS
Good Morning Carl
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be a simple process,
Thank you for your feedback regarding the delivery service received with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
the experience at BradfordsAmazing was a real…
the experience at Bradfords was a real pleasure, the product was just what we needed and such a good price, the staff were very pleasant and so helpful. This was my first visit but it won't be my last. Definitely would recommend this company for all garden and building supplies 👍🏼👏🏼
May 12, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Wendy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon,
Kind Regards,
Katie
Another great delivery.
More sand and slabs delivered today. As on previous occasions, there was good communication so I knew when the delivery would take place. Friendly, helpful and obliging driver placed the load exactly where I wanted. Excellent.
May 15, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Clive
Thank you for taking the time to leave us a review.
I am pleased to hear that you are pleased with the service provided by our Plympton branch with all your orders placed with us,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Swift delivery,polite delivery driver.
April 29, 2023
Reply from Bradfords - Plympton BBS
Hi Mr Nancekivell
Thank you for taking the time to leave us a review.
I am glad you received a swift delivery,
We hope to see you again soon.
Kind Regards,
Joe.
Great price and great service
April 28, 2023
Reply from Bradfords - Plympton BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great service from beginning to end
Great service from beginning to end. The guy in the store went out his wy to help nd the delivery guy was on time and friendly.
April 23, 2023
Reply from Bradfords - Plympton BBS
Good Evening Sylvia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plympton branch and where happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good communication
Good communication, delivered on time, very helpful delivery colleagues. Thank you
April 8, 2023
Reply from Bradfords - Plympton BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the service provided from start to finish with your order at our Plympton branch this will be passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Well done Bradfords
Website easy to navigate with good description of products. Customer service fabulous - called and asked if delivery could be placed in an elevated position near back gate - no problem.
Driver was happy to do the best he could to deliver on my request. All round a happy customer and a pleasure to do business with.
April 1, 2023
Reply from Bradfords - Plympton BBS
Good morning,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Plympton BBS
Hi Zoe
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
Great price on a makita charger
Great price on a makita charger, the website easy to use and there were friendly staff to assist with my collection.
For some reason I thought bradfords was only for the trade my mistake.
March 21, 2023
Reply from Bradfords - Plympton BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Reply from Bradfords - Plympton BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plympton branch and where happy with the service provided with your order from start to finish,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Product brought on line collected in…
Product brought on line collected in store excellent helpful yard and office
December 16, 2022
Reply from Bradfords - Plympton BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found the collection service provided in the yard and office in our Plympton branch to be excellent.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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