Bradfords - Seaton BBS Reviews 146

TrustScore 5 out of 5

4.8

Harbour Road, EX12 2NH Seaton, Devon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Purchased items online , click and collect. Received a call to say items were ready which was appreciated. Unfortunately the staff in the shop and warehouse/yard have different ideas on how the click... See more

Company replied

Rated 5 out of 5 stars

Shaun the manager at the Seaton branch is very helpful, friendly and always responds promptly. Delivery is always scheduled within a few days. Darren the delivery driver is very respectful of our pr... See more

Company replied

Rated 5 out of 5 stars

It's irritating, because Bradfords's prices are all over the place! For example, lintels are an a par with other local builders' merchants. But galvanised lathe is twenty quid, compared to twelve... See more

Company replied

Rated 4 out of 5 stars

Always good local service, though prices can be high, I bought ready mixed concrete which was £4/bag dearer than Wickes.

Company replied


Company details

  1. Construction Company
  2. Bricklayer
  3. Carpenter
  4. Insulation Contractor
  5. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • Harbour Road, EX12 2NH, Seaton, Devon, United Kingdom

  • 01297 20123

4.8

Excellent

TrustScore 5 out of 5

146 reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Bradfords - Seaton BBS logo

Reply from Bradfords - Seaton BBS

Hi Robert

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 4 out of 5 stars

Excellent fast delivery

Excellent fast delivery, just a bit pricey considering I live literally just round the corner.

March 28, 2026
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Reply from Bradfords - Seaton BBS

Hi Keith

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Rated 5 out of 5 stars

Easy to order and collect

Easy to order. Click and collect was fast and easy to use.

March 27, 2026
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Reply from Bradfords - Seaton BBS

Hi Julie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great service from store team to…

Great service from store team to delivery team

January 4, 2026
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Reply from Bradfords - Seaton BBS

Hi Wayne

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great service

It was way to make an online order. The store contacted me to thank me for my order and to discuss delivery dates. Finally, there delivery driver was freindly and helpful. Many thanks!

December 2, 2025
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Reply from Bradfords - Seaton BBS

Hi Philip

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Absolutely brilliant service from…

Absolutely brilliant service from ordering to delivery… great team (Sean, Jack, Sam and Darren on delivery), thank you

October 28, 2025
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Reply from Bradfords - Seaton BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great web site

Great web site, Easy to order, frequent updates, and great delivery

September 28, 2025
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Reply from Bradfords - Seaton BBS

Hi Andy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great customer service from Darren!

Great customer service from Darren delivering for the Seaton, Devon branch. Second delivery in a tricky driveway, always so polite and kind and does a great job! Staff in branch very patient, knowledgeable and go the extra mile.

August 27, 2025
Unprompted review
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Reply from Bradfords - Seaton BBS

Hi Chloe

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Delivered exactly where i wanted it by…

Delivered exactly where i wanted it by Darren . Top man.
Job done now and very happy with the result

July 28, 2025
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Reply from Bradfords - Seaton BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a excellent delivery service with your order,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Good all round experience

Very clear and easy to use website. The chat function worked well too. God prices and quick delivery.

May 28, 2025
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Reply from Bradfords - Seaton BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

I am happy to hear that you found the website clear and easy to use thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Brilliant delivery service

Brilliant delivery service, quality goods at a fair price.

February 28, 2025
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Reply from Bradfords - Seaton BBS

Hi Mr Tyne

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

featheredge fence panels

Bought 2 featheredge fence panels, excellent quality and delivered swiftly will use Bradfords again

February 26, 2025
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Reply from Bradfords - Seaton BBS

Hi Gordon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Outstanding delivery service

A very tricky delivery down a long narrow driveway completed with great skill and care. The driver then made sure our delivery of shingle and landscaping sleepers were put exactly where we wanted. Thank you Bradfords of Seaton.

February 13, 2025
Unprompted review
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Reply from Bradfords - Seaton BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the delivery service of your order this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Great Local Business

Easy to place order. Help loading g into the car was greatly appreciated.

January 30, 2025
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Reply from Bradfords - Seaton BBS

Hi Dick

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Excellent

Excellent. Really helpful in every way.

January 29, 2025
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Reply from Bradfords - Seaton BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a helpful and excellent service from start to finish with your order,

Your feedback has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

decent supplier

Following online problems selecting what I need for a DIY project I contacted Bradfords via the contact form. There was a speedy response, all staff were helpful and attempted to help me get what I wanted, offering various solutions/alternatives. Unfortunately there was an availability problem [outside their control] so I could only place a partial order. But what they could supply was delivered promptly, punctually and with the minimum of fuss.

Their staff made the effort to be helpful and this was/is appreciated.

December 2, 2024
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Reply from Bradfords - Seaton BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Courteous and professional.

Items were ready for collection on arrival. Courteous and friendly. Good customer service. What else do we want?

October 1, 2024
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Reply from Bradfords - Seaton BBS

Hi Peter

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Good all round

Good product knowledge, kept informed re delivery date and time and delivered on time by friendly staff (in a closed van, no worries about waiting for hardwood ply to dry out).

July 26, 2024
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Reply from Bradfords - Seaton BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Small click and collect order for a…

Small click and collect order for a 'interim' fix job.
Happy with product ... might use the same for large project next year. Great help with loading into my car. Thankyou!

July 3, 2024
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Reply from Bradfords - Seaton BBS

Good Afternoon MJL

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with your order for click and collect with our Seaton Branch,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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