Easy to find products on line . Delivery information spot on . Driver arrived in middle of time slot. Driver very pleasant and efficient.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought some decking for delivery, when it came, the incorrect size had been loaded; however, the delivery driver, John (Weston-s-Mare), was very patient & came back just 30 minutes later with the corr... See more
Company replied
I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had... See more
Company replied
Ordered a few bulk bags of stone online > quick acknowledgement > received date and approx time delivery info> on the day received delivery window > lorry arrived bang on time & friendly driver skill... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
62 Gazelle Road, BS24 9ES, Weston-super-mare, North Somerset, United Kingdom
- 01934 630380
4.6
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and friendly delivery driver
Helpful and friendly delivery driver.
Items were good value for money.
September 2, 2026
Reply from Bradfords - Weston-super-mare BBS
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Weston-super-mare BBS
Hi Russell,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Easy to find products on line
Easy to find products on line . Delivery information spot on . Driver arrived in middle of time slot. Driver very pleasant and efficient.
August 25, 2026
Great service delivered on time very…
Great service delivered on time very polite and helpful drivers . I have used Bradfords 3 times now very satisfied each time.
August 11, 2026
Reply from Bradfords - Weston-super-mare BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Good communication
August 3, 2026
The plastic castles i ordered and paid…
The plastic castles i ordered and paid for weren't delivered but the delivery driver was very friendly and very helpful.
August 4, 2026
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Alex
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen as well as action the missing goods to be sent.
Kind Regards,
Sam
Part of my delivered order was not what…
Part of my delivered order was not what I had ordered. The wrong size wood was delivered so I had to visit store to sort the problem.
July 30, 2026
Reply from Bradfords - Weston-super-mare BBS
Good Morning Paul,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to an incorrect delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Reply from Bradfords - Weston-super-mare BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Used click and collect
Used click and collect. Price of product was cheaper than elsewhere. Excellent service at the site.
June 29, 2026
Reply from Bradfords - Weston-super-mare BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Staff very helpfull
Staff very helpfull. Help me with my order all very good 👍 at Weston Super Mare
Well done
June 12, 2026
Unprompted review
Reply from Bradfords - Weston-super-mare BBS
Hi Harold,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Weston-super-mare BBS
Hi Ken,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Scottish pebbles
Scottish pebbles - easy to order online, it stated 2-3 days for delivery but they came the next day. The driver was great at reversing down our narrow awkward lane! Would recommend.
June 17, 2026
Reply from Bradfords - Weston-super-mare BBS
Hi Anna
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I was very disappointed with the office
I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had still no delivery time so I email to ask when was delivery I got a email back to say today no time ,after lunch I got a massage to say 14.30 to 15.30 the the driver rang about 15.00 to say here was near which was great and he was very good with the unloading of my decking it would been nice to know a delivery date not just turn up
June 17, 2026
Reply from Bradfords - Weston-super-mare BBS
Hi Mr Snook.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a generally positive experience with us.
This has been fed back to the branch to see what they could do to improve our service.
Kind Regards,
Sam M
Delivery was quick
Delivery was quick . The driver was polite. professional and helpful. A good experience.
June 15, 2026
Reply from Bradfords - Weston-super-mare BBS
Hi Helen.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
prompt excellent service as always
prompt excellent service as always. drop off location as requested. thanks guys
December 31, 2025
Reply from Bradfords - Weston-super-mare BBS
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Weston-super-mare BBS
Hi Louis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order online and staff are happy to help with queries
Easy to order. Delivered when stated. Friendly and helpful driver
August 28, 2025
Reply from Bradfords - Weston-super-mare BBS
Hi Ann
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the helpful and friendly delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service.
Excellent service.
Ordered online which was very straight forward.
Order acknowledged very quickly and emailed with delivery date.
Delivery driver rang to confirm where to drop off the order as I was out.
All round very good service.
Also I think the prices are very competitive.
June 30, 2025
Reply from Bradfords - Weston-super-mare BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your kind words and feedback regarding the service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Weston-super-mare BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.