Bradfords - Yeovil BBS Reviews 

335
•
TrustScore 4.5 out of 5

4.7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more

Rated 5 out of 5 stars

We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more

Company replied

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more

Company replied

Rated 5 out of 5 stars

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more

Company replied


Company details

  1. Construction Company
  2. also in
  3. Bricklayer
  4. Carpenter
  5. Insulation Contractor
  6. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom

  • 01935 423311

4.7

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(335)

1,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Potentially prevented some serious injury

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and gave me the number to call Velux on. I made the call and sure enough Velux confirmed that the unit and 4 others in the house needed to be replaced as they could spontaneously smash.

Bradfords cancelled and refunded my order without hesitation.

In my opinion, they could have just taken my money and I'd have been none the wiser. Instead, I've now been able to eliminate the possibility of someone or something getting seriously hurt by an exploding glazed unit.

Can't say thanks loudly enough to Bradfords for their dilligence and efficiency

January 2, 2026
Unprompted review
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Reply from Bradfords - Yeovil BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us! Always happy to help in anyway we can.

We hope to see you again soon.

Kind Regards,
Sam

Rated 3 out of 5 stars

Didn't have the total stock i needed…

Didn't have the total stock i needed for the job. Only two packs instead of three, believe order was from sub contractor

December 1, 2025
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Reply from Bradfords - Yeovil BBS

Good Morning Steven,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

Rated 1 out of 5 stars

Rudest driver

I recently had a delivery from Bradfords and unfortunately the experience was very disappointing. The driver was extremely rude and dismissive – he didn’t listen to what I was saying, even after I repeated myself twice. He came across as uninterested and unprofessional, and didn’t even acknowledge me when leaving, no goodbye or anything.

The only positive part of the delivery was the apprentice who was with him – he was polite, helpful, and actually took the time to listen. It’s a real shame the main driver let the whole experience down so badly.

September 26, 2025
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Reply from Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the conduct of the driver carrying out your delivery.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Rated 5 out of 5 stars

Competitive prices on bulk gravel

Competitive prices on bulk gravel. Timely delivery. Delightful delivery driver.

September 1, 2025
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Reply from Bradfords - Yeovil BBS

Hi Nigel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at…

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information at her fingertips, she couldn’t have been more helpful, it was an absolute relief and delighted to talk to her. I would have absolutely no hesitation in contacting Mel if I ever needed a new kitchen or parts.

August 13, 2025
Unprompted review
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Reply from Bradfords - Yeovil BBS

Hi Joyce

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

excellent

Good service and a good price for the paint

July 31, 2025
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Reply from Bradfords - Yeovil BBS

Hi Simon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

I was looked after well

I was looked after well, even if it was a smallish project.

July 29, 2025
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Reply from Bradfords - Yeovil BBS

Good Morning Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with the Yeovil Branch,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Came on time,

Came on time,
Put garden materials in front garden as requested.
Polite friendly service

April 28, 2025
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Reply from Bradfords - Yeovil BBS

Hi Jennifer

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great from start to finish

Easy to navigate website and ordering online was straightforward.
Excellent customer service - they called the next day to arrange delivery. Was kept upto date via text.
Great experience and would definitely use Bradfords again.

April 27, 2025
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Reply from Bradfords - Yeovil BBS

Hi Lucy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback and kind words this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Stand up for the delivery driver.

The delivery was on time .the driver was polite and respectful . Goods were as ordered .That’s more than we could say about the morons driving down Grove Ave .
Because of where we live and where he delivered ,he did have some verbal abuse as did we ,due too the fact he was doing his job. We verbally assured the public that we didn’t care so told them to move along.

February 24, 2025
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Reply from Bradfords - Yeovil BBS

Hi Terry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

I was looking for an 8 foot scaffold…

I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small purchase he was immensely helpful and considerate of my needs.
I then went to the yard to collect where a lady and man helped me to secure the right part and then cut it to size for me. I offered a fiver in appreciation but was declined saying that they were glad to help.
I thought this service was excellent and I would go out of my way to shop at the Yeovil branch in future.

March 7, 2025
Unprompted review
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Reply from Bradfords - Yeovil BBS

Good Afternoon Tony

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the service from the Yeovil branch this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Fast prompt and very professional

Fast prompt and very professional

November 1, 2024
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Good Morning Lee

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience and received a professional and prompt service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Always happy to help

Always happy to help! Very accommodating.

September 28, 2024
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Reply from Bradfords - Yeovil BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Your driver Phil was very accommodating…

Your driver Phil was very accommodating as to our request for where we wanted the delivery to be placed. So a big shout for Phil thank you so much 🙏

August 29, 2024
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Reply from Bradfords - Yeovil BBS

Hi Angela

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Easy to order and pay

Easy to order and pay. Door arrived when they said it would.

August 26, 2024
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Reply from Bradfords - Yeovil BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Guys were brilliant and extremely…

Guys were brilliant and extremely helpful whilst ordering items to do my garden.
Can’t recommend them enough.
Thank you ⭐️

August 21, 2024
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Reply from Bradfords - Yeovil BBS

Hi Lucy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

First class service

First class service, order confirmed the following day by phone and delivered the next, delivery driver phoned from site to confirm drop off point, faultless.

August 28, 2024
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Reply from Bradfords - Yeovil BBS

Hi Jeremy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

walling blocks

Ordered two packs of walling blocks. The staff were very helpful and the price was excellent, very satisfied customer and I recommend the company.

August 19, 2024
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Reply from Bradfords - Yeovil BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

I couldn’t initially order online

I couldn’t initially order online. But after a telephone call to my local branch in Yeovil they placed my order and were really helpful and prompt delivery with another friendly and helpful member of the team.

August 16, 2024
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Reply from Bradfords - Yeovil BBS

Good Afternoon Richard

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Staff in store very helpful and…

Staff in store very helpful and friendly as were the delivery driver. Would definitely recommend!

July 29, 2024
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Reply from Bradfords - Yeovil BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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