On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, good communnications over delivery time and helpful delivery person.
March 21, 2023
Reply from Bradfords - Yeovil BBS
Hi Richard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Ordering the sleepers that I wanted was…
Ordering the sleepers that I wanted was easy and I received a follow up call to discuss delivery. The sleepers arrived on the date and time agreed.
March 17, 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Roger
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be an easy process and you where happy with the service provided with your order from start to finish,
We hope to see you again soon.
Kind Regards,
Katie
More than Happy.Easy to order and a swift response from…
Easy to order and a swift response from Bradfords to inform me of the delivery time.
The items were delivered nice and early on the delivery date..
Just the job.
March 6, 2023
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Quickly delivered
Easy to order arrived quickly and delivery was smooth and convenient
February 24, 2023
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Product is good and a at good price
Product is good and a at good price! My only issue I have is, I ask for an afternoon delivery which was agreed! The materials were delivered before 1000hrs. Luckily there was someone about to receive the goods!
February 24, 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback regarding delivery of your order this will be passed on to all involved,
If there was anything further we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Great service
February 3, 2023
Reply from Bradfords - Yeovil BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Fast easy delivery easy online to place…
Fast easy delivery easy online to place order . Updates well managed and on time pleasant staff
February 5, 2023
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Great service
January 27, 2023
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Easy on line ordering
Easy on line ordering. Materials waiting for me when I turned up. Life as it should be.
January 28, 2023
Reply from Bradfords - Yeovil BBS
Hi Mr Banks
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
Helpful efficient service.
December 3, 2022
Reply from Bradfords - Yeovil BBS
Good Afternoon Lisa
I am happy to hear that you received a helpful and efficient service from our Yeovil Branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great assistance and service
November 26, 2022
Reply from Bradfords - Yeovil BBS
Hi Mark,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Excellent - exactly as advised from chat to delivery
Excellent from Friday online chat with Joe through to Monday on time delivery - exactly as advised.
November 18, 2022
Reply from Bradfords - Yeovil BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Great customer service
Great customer service, quickly on the phone after ordering online to work out the best time to deliver.
November 14, 2022
Reply from Bradfords - Yeovil BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Excellent service
Ordered a Jumbo bag on Wednesday, offered delivery Thursday (which I wasn’t available to take) & actually delivered promptly as arranged on Friday - much quicker & better than I’d anticipated. Delivery driver spot on - swift, efficient & friendly. An all round excellent experience & well worth a five star review - thanks.
November 11, 2022
Reply from Bradfords - Yeovil BBS
Good Evening Martin
Thank you for taking the time to leave us a review.
I am happy to hear that you received a swift, efficient and friendly service from our Yeovil branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords customer sales service good…
Bradfords customer sales service good as always. Plus delivery drivers always accommodating with regards to positioning deliveries
November 2, 2022
Reply from Bradfords - Yeovil BBS
Hi Martyn,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
First class service
First class service. Easy online ordering excellent keeping customer informed and delivered in a prompt timely manor. Best service experience. Other companies should strive to reach.
October 7, 2022
Reply from Bradfords - Yeovil BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you received a first class service from our Yeovil branch and found ordering online a easy and efficient service,
Thank you for your kind words this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Fabulous service as a busy nurse I just…
Fabulous service as a busy nurse I just clicked and they popped it on my drive amazing thank you
September 29, 2022
Reply from Bradfords - Yeovil BBS
Hello Mrs Dare,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Kind Regards,
Lorna
I wanted a sheet of marine ply
I wanted a sheet of marine ply, I googled the local area, saw that the Yeovil store had plenty, bought it on-line and collected it. It was painless.
September 22, 2022
Reply from Bradfords - Yeovil BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, this will be feedback to all involved with your order in the Yeovil branch.
We hope to see you again soon.
Kind Regards,
Katie
Quick delivery & good service
The driver was really helpful and went out of his way to place the load where we wanted it.
September 8, 2022
Reply from Bradfords - Yeovil BBS
Good Evening Adam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that the driver was very helpful, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
First class service
First class service. Ordered online, received a call within a couple of hours on the same day, asking if the following day was OK for delivery. I then received a text saying what time it would be delivered within a 2 hour time span. It was delivered well within the time span by Darren who was friendly, helpful and cheerful.
September 2, 2022
Reply from Bradfords - Yeovil BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.