Delvery time was a bit lengthy - 10 days from ordering to receipt of item. Website was not very cooperative when trying to return item. The return form did not 'populate' automatically. Did not rec... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Lovely brand bra at a reasonable price. Very well finished product. Large busted so nice not a big thick back strap. Delivery took about a week. Disappointed in the packaging, very light ivory bra ins... See more
Company replied
I have bought from Bra for me before and been really pleased, this time however my daughters address was down as delivery address and as she is in Bristol I haven’t as yet seen my order but will next... See more
Really good selection of the best brand in bras and great prices. I won’t look anywhere else now. I had a slight issue with delivery, it was a Royal Mail issue not the company and I contacted them. Po... See more
Company replied
Company details
Written by the company
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contact info
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
- info@braforme.com
- braforme.com
4.2
Great
1K reviews
Replied to 63% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery.
Very quick delivery.
I’ve always loved fantasia bras so knew they’d fit me well. But they arrived super quick.
February 13, 2026
Unprompted review
Reply from BraForMe
Thank you for your lovely feedback.
We’re delighted to hear that your Fantasie bras fit perfectly and that your order arrived so quickly.
We truly appreciate your support and look forward to serving you again soon.
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Reasonable prices, but stocking issues are frustrating
Items are reasonably priced however I have had 'stocking issues' with both of my last 2 orders. Items were showing as being in stock at the time of ordering however I was then informed at a later date that there were problems with fulfilling the order. On the first occasion I was advised the following day, and refunded for that missing item 3 days later. On the second occasion I wasn't advised at all, and it was only when I chased a week later that I was told there had been a damaged shipment. All very courteous and apologetic, but it has put me off ordering from this company for a while.
January 25, 2026
Unprompted review
Reply from BraForMe
Thank you for your continued support and for taking the time to share your feedback. We’re very sorry for the frustration caused on your recent orders.
We do email all of our customers as soon as any stock issue is identified. However, we are aware that occasionally our emails can be directed to spam or junk folders in error. To help prevent this in future, we recommend adding us as a safe sender so that any important updates reach you promptly.
Regarding your first order, we can see there was a quality issue identified with one item out of the six you purchased. As soon as this was discovered, we contacted you and, following your confirmation, removed that item and dispatched the remainder of your order. The refund was then processed accordingly.
For your second order, this was due to a stock discrepancy identified during a stock take. Our records show we emailed to advise you immediately, and following your reply, the order was cancelled as requested.
During peak holiday and sale periods, we do find that certain items — particularly swimwear in popular sizes such as yours — can sell through very quickly, which can unfortunately contribute to occasional discrepancies.
We completely understand how repeated stock issues would affect your confidence in ordering, and we sincerely apologise for the inconvenience caused. Your feedback is truly appreciated, and we are continuously working to improve stock accuracy and communication to ensure a smoother experience going forward.
Very happy customer
Very easy ordering. Excellent quick order process and delivery.
Bra very good quality exactly as advertised with fair price including delivery.Highly recommend. Oh no
February 9, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your wonderful feedback.
We’re delighted to hear that you found the ordering process straightforward, and that your bra arrived quickly, at a fair price, and exactly as advertised. Your recommendation means a great deal to us.
We truly appreciate your support and look forward to serving you again soon.
My order arrived quickly
My order arrived quickly, found the sports bra comfortable. The second bra doesn't seem to have very good side support
February 9, 2026
Unprompted review
Reply from BraForMe
Thank you for your review and for sharing your experience. We’re glad to hear that your order arrived quickly and that you found the first sports bra comfortable. We appreciate your feedback regarding the side support of the second bra.
To ensure that your input helps other customers accurately, we kindly ask that product-specific feedback like this be submitted on the feedback page for the item in question, rather than the general company service page. This helps other shoppers make informed decisions about each product. If you’re able, please update your review on the item’s page, and we can remove it from the company service feedback page for clarity.
Thank you for helping us provide the best guidance for our customers.
Lovely tankini at a reasonable price.
I knew my size that I needed in a Tankini l, so was very happy when I found the one that was the same as what ive got but in a different colour and so much cheaper than anywhere else. So difficult to find something that fits at a reasonable price. Thankyou.
February 1, 2026
Unprompted review
Reply from BraForMe
Thank you for your wonderful feedback! We’re thrilled that you found the perfect fit and enjoyed both the variety and value of our products. It’s great to know we could make finding the right size easier and more affordable for you.
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Lovely Bra
Lovely Bra, I accidentally ordered the wrong size. It was easy and free to return and I have since ordered a replacement. Very good service.
January 30, 2026
Unprompted review
Reply from BraForMe
Thank you for your kind review! We’re glad to hear that returning your item was easy and that you’re happy with your replacement. We appreciate your feedback and are delighted you had a positive experience with our service.
Ordered a bra I always love
Ordered a bra I always love, so impressed with that. Delivery was very slow though.
February 12, 2026
Unprompted review
Reply from BraForMe
Thank you for your 4-star review! We are so pleased to hear that you are impressed with your bra and that it’s a style you love.
We sincerely apologise for the delay you experienced with your delivery. We always aim to get our orders out as quickly as possible, but we appreciate your patience while waiting for your items to arrive.
We are constantly working to improve our shipping times and hope to provide a much speedier service for your next order.
Love the ease is shopping.Great choice…
Love the ease is shopping.Great choice with lots of sizes to suit all. Quick to post out. Returns are simple and quick also .
February 12, 2026
Unprompted review
Reply from BraForMe
Thank you for your fantastic feedback! We're delighted to hear that you love the ease of shopping with us and appreciate our wide selection of sizes. It’s great to know that you found our shipping quick and our return process simple. Your satisfaction is our top priority, and we’re so grateful for your support. We look forward to serving you again soon!
Great service
I’ve used this co. before, so knew I would get a great service. Speedy delivery, and great price, which became even better when loyalty points were applied. Can’t ask for anything more!
February 12, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that your previous experience gave you confidence to shop with us again, and that we delivered on both service and value. It’s especially great to know you were able to make the most of your loyalty points—our way of saying thank you for your continued support.
We truly appreciate your kind words and look forward to assisting you again soon.
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Reply from BraForMe
Thank you for your 5-star review!
We’re thrilled to hear that you found our service reliable and quick, and that you enjoyed our wide range of products. We look forward to assisting you with your next order!
Quick delivery
Quick delivery. Bra feels well made and the colour is as shown on website.
February 4, 2026
Unprompted review
Reply from BraForMe
Thank you for your 5-star review!
We’re delighted to hear that your bra arrived quickly and that you’re pleased with the quality and colour. We look forward to serving you again soon!
Reply from BraForMe
Thank you for your 5-star review!
We’re delighted to hear that you were happy with both the price and the speedy delivery. We look forward to serving you again soon!
I made my 1st order and it was fine
I made my 1st order and it was fine. I made a 2nd order and after 3 wks it still hadn't arrived. There was no message to say the item was out of stock. I had to ask for a refund which I received. Today I noticed in my account that they had requested a payment for an item that I had not ordered. I won't be ordering from here again.
February 9, 2026
Unprompted review
Reply from BraForMe
We sincerely apologise for the issues with your second order and for the confusion regarding the payment notification you noticed.
Please be advised that we are unable to request additional payments from your bank. We do not have access to your bank details to charge you directly. The only way a payment request can be generated is if a new order is created or an existing one is amended—in which case, you would receive an email invoice to pay yourself manually.
We recommend checking with your bank, as it is likely an error on their end that may have since been rectified. We previously requested further details from you to help us look into this, but as we have not heard back, we assume the charge has been corrected.
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Reply from BraForMe
Thank you for your 5-star review!
We’re thrilled to hear that you were pleased with our service and enjoyed the savings. We truly appreciate your support and look forward to serving you again soon!
Excellent service
Excellent service. So good I sent for a 2n bra!! Thankyou
February 9, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your 5-star review!
We’re delighted to hear that you were so pleased with our service that you placed a second order. Your support means a lot, and we look forward to assisting you again!
Panache allure
Panache allure! Lovely bra great colour deep green. I have one in cream lovely fit
February 9, 2026
Unprompted review
Reply from BraForMe
Thank you so much for your 5-star review!
We’re thrilled to hear that you love your Panache Allure bra and that the deep green colour and fit are just right. It’s wonderful to know you’re enjoying your collection, and we look forward to helping you find more favourites in the future!
BEWARE
Hello. Trying to get in touch with you via phone is impossible. There is no way of finding tracking information Tells you to go through SHOP? Not helpful at all.
It says on my online order form delivery between 2 to 4 days.
Reading the many reviews it seems this happens a lot. I have just got notification that my item is on its way 6 working days later. It would have been useful to know how long the order would take, mine up to 10 working days.
Nice to hear from you via this platform!! Still waiting for my expensive Rigby and Peller item. 7 working days now. I will email you. Very concerned as my order is over £80.
YES I KNOW you don’t include weekends. The tracking system is not showing the true status.
It has just been delivered. The package was very damaged.
February 9, 2026
Unprompted review
Reply from BraForMe
We sincerely apologise for the difficulty you have had getting in touch and for the delay in your order arriving.
As stated on our voicemail, we currently operate an unmonitored phone line. We kindly ask that you email us at info@braforme.com with your order number, and our team will happily assist you further with your delivery status.
Please note that our dispatch windows are calculated in business days, which do not include weekends or bank holidays.
Regarding your tracking, you can monitor the status of your order via your online account on the Braforme website. Additionally, we send a direct email containing step-by-step tracking information as soon as an item is dispatched.
Please email our support team with your order number so we can investigate the location of your parcel immediately.
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Becoming concerned !!
Becoming concerned at the lack of response regarding my order status, automatic replies confirm I should receive a response within 24hrs however that was 3 business days ago, I have tried to get an update via email and whats app. My order has not yet despatched. This does not inspire confidence folks! **an update- having sent several messages via all possible channels I received a response re a stock issue delay, I chose to cancel my order, I am awaiting a refund.**update refund received thankfully but I couldnt do business again with a company with this experience.
February 9, 2026
Unprompted review
Reply from BraForMe
We sincerely apologise for the delay in our response and for any concern this has caused regarding your order status.
While our automated message confirms we have received your enquiry and we typically aim to respond within 24 hours, we ask that you allow our team time to work through the volume of messages.
As mentioned in that automated reply, messaging multiple times across different platforms (like email and WhatsApp) will unfortunately push you to the back of the queue, as our system prioritises tickets based on the most recent response. This can sadly cause further delays in our ability to get back to you during our opening hours of Monday–Friday, 8am–5pm.
Quick delivery.
Quick delivery. Bras fit well as expected (I currently wear the same size & brand of bra).
February 3, 2026
Unprompted review
Reply from BraForMe
Thank you for your 5-star review!
We’re delighted to hear that your bras fit perfectly and that your order arrived quickly. It’s great to know your experience met your expectations, and we look forward to assisting you with future orders.
Very good quality product
Very good quality product. After I'd ordered it, I was informed it was no longer in stock, however Iafter several emails to ensure a suitable alternative was supplied I did receive a similar item at the same price. I appreciated the communication in order to provide an item I was happy with.
January 30, 2026
Unprompted review
Reply from BraForMe
Thank you for your thoughtful feedback! We're glad to hear that you were pleased with the quality of the product and that our team was able to communicate effectively to find a suitable alternative for you. Your satisfaction is important to us, and we appreciate your patience throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
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